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1697418

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce call waiting times to the child maintenance service; and whether he has made a recent assessment of the adequacy of call handling times by that service.
tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
tabling member printed	Drew Hendry
uin	19632
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>As part of its Modernisation Programme, CMS continues to improve how it communicates with customers and how customers access its service. When a customer first applies for CMS they are enrolled on the online service which provides them the ability to update their information and request changes 24 hours a day, 7 days a week. The majority of our customers make use of these online services to effectively meet their needs every day, though we are actively engaged in improving the service further and increasing customer take up.</p><p> </p><p>We recognise some customers need alternative methods to contact us or choose to call us, and on occasion call wait times on our inbound phone lines can be longer than we would like. Speed to answer is continually reviewed throughout the working day and operational resource is regularly reviewed and flexed to minimise excessive wait times.</p><p> </p><p>Over the coming year we will increase customer education on what can be raised and progressed using our online services and encourage more customers to make use of this as the primary channel for their CMS enquiries. This will help protect our inbound phones lines for our customers that need to access our service in this way and reduce the wait time they experience.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 25/03/2024 16:48:16 answering member 3926 label Biography information for Paul Maynard
tabling member	4467 label Biography information for Drew Hendry

1697503

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Household Support Fund: Lewisham
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department provided Lewisham Council with an impact assessment on the discontinuation of funding for the Household Support Fund from March 2024.
tabling member constituency	Lewisham West and Penge
tabling member printed	Ellie Reeves
uin	19668
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>The government is providing an additional £500m to enable the extension of the Household Support Fund, including funding for the Devolved Administrations through the Barnett formula to be spent at their discretion. This means that Local Authorities in England will receive an additional £421m to support those in need locally through the Household Support Fund.</p><p> </p><p>The funding will be available to Local Authorities in England from 1 April 2024 and will run until 30 September 2024.</p><p> </p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 25/03/2024 15:59:48 answering member 4380 label Biography information for Jo Churchill
tabling member	4620 label Biography information for Ellie Reeves

1697504

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Disability
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Disability Action Plan, published in February 2024, what steps his Department is taking to help with the extra financial costs associated with disability when standing for elected office.
tabling member constituency	Lewisham West and Penge
tabling member printed	Ellie Reeves
uin	19669
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>I refer the hon. Member to the answer given to PQ<a href="https://questions-statements.parliament.uk/written-questions/detail/2024-02-21/15196" target="_blank">15196</a> on 29 February.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 26/03/2024 14:24:25 answering member 4513 label Biography information for Mims Davies
tabling member	4620 label Biography information for Ellie Reeves

1697508

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Long Covid
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the adequacy of the eligibility criteria for people with long covid to access (a) Universal Credit and (b) Employment and Support Allowance.
tabling member constituency	Lewisham West and Penge
tabling member printed	Ellie Reeves
uin	19673
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>No assessment has been made.</p><p> </p><p>People living with a condition arising from exposure to the Covid-19 virus can access the financial support that is available through Statutory Sick Pay, Universal Credit, New Style ESA or Pension Credit depending on individual circumstances.</p><p> </p><p>Disability benefits such as Personal Independence Payment or Attendance Allowance do not include or exclude by condition, instead they look at the needs arising from a long-term health condition or disability. Therefore people living with a condition arising from exposure to the Covid-19 virus are also able to access these benefits in the same way as other people with long-term conditions or disabilities.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 26/03/2024 14:36:57 answering member 4513 label Biography information for Mims Davies
tabling member	4620 label Biography information for Ellie Reeves

1697552

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment Schemes: Advertising
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much his Department has spent on advertising the Back to Work Plan since November 2023 by advertising method.
tabling member constituency	Tooting
tabling member printed	Dr Rosena Allin-Khan
uin	19657
answer	answer is ministerial correction date of answer 26/03/2024 answer text <p>To date, the Department has not spent anything on advertising the Back to Work Plan.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill question first answered 26/03/2024 11:58:48 answering member 4380 label Biography information for Jo Churchill
tabling member	4573 label Biography information for Dr Rosena Allin-Khan

1697675

registered interest
date	20/03/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Termination of Employment
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what action they are taking to ensure that all those considering leaving work permanently are subject to ‘work search’ requirements before they receive benefits.
tabling member printed	Lord Naseby
uin	HL3467
answer	answer is ministerial correction date of answer 27/03/2024 answer text <p>The Welfare Reform Act 2012 and the Universal Credit regulations 2013/2015 determine the conditionality expectations that are relevant to individuals who are claiming Universal Credit.</p><p> </p><p>For those who are expected to look for or prepare for work this will include up to 35 hours a week of work-related and work preparation activities, with an expectation that they take all reasonable actions to find work and move towards financial independence as quickly as possible. If they fail to comply and meet their agreed commitments without good reason a sanction may be applied.</p><p> </p><p>If a claimant is found to have voluntarily left their employment without good reason, they will be sanctioned for a fixed period of at least 91 days.</p> answering member printed Viscount Younger of Leckie question first answered 27/03/2024 17:01:59 answering member 4169 label Biography information for Viscount Younger of Leckie
tabling member	1251 label Biography information for Lord Naseby