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1006211

	registered interest
	date	13/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many cases relating to universal credit have been referred to the Parliamentary and Health Service Ombudsman in each of the last three years.
	tabling member constituency	Romford
	tabling member printed	Andrew Rosindell
	uin	190820
	answer	answer is ministerial correction date of answer 21/11/2018 answer text <p>The Parliamentary and Health Service Ombudsman is independent of Government, therefore we do not hold this information.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 21/11/2018 16:22:07 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	1447 label Biography information for Andrew Rosindell

1006993

	registered interest
	date	14/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether she has made an assessment of the adequacy of support that Citizens Advice will be able to provide to new universal credit claimants in (a) England and (b) Hull.
	tabling member constituency	Kingston upon Hull West and Hessle
	tabling member printed	Emma Hardy
	uin	191455
	answer	answer is ministerial correction date of answer 23/11/2018 answer text <p>The decision to award directly to Citizens Advice and Citizens Advice Scotland is based on their position as a well-known and independent advice organisation. This partnership will ensure we are offering a consistent approach nationally for our most vulnerable customers</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 23/11/2018 14:55:28 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4645 label Biography information for Emma Hardy

1010708

	registered interest
	date	20/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, pursuant the Answer of 14 September 2018 to Question 171353; how many universal credit claims were determined on the scrutiny of written information alone in each of the last five years.
	tabling member constituency	Easington
	tabling member printed	Grahame Morris
	uin	193443
	answer	answer is ministerial correction date of answer 23/11/2018 answer text <p>The number of Universal Credit claims determined on the scrutiny of written information alone, known as a Work Capability Paper Based Assessment (PBA), is outlined in the table below:</p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Total PBA</strong></p></td></tr><tr><td><p>April 2013 - March2014</p></td><td><p>17</p></td></tr><tr><td><p>April 2014 – March 2015</p></td><td><p>135</p></td></tr><tr><td><p>April 2015 – March 2016</p></td><td><p>503</p></td></tr><tr><td><p>April 2016 – March 2017</p></td><td><p>1,743</p></td></tr><tr><td><p>April 2017 – March 2018</p></td><td><p>10,222</p></td></tr></tbody></table><p /> answering member constituency Reading West answering member printed Alok Sharma question first answered 23/11/2018 14:54:38 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	3973 label Biography information for Grahame Morris

1005997

	registered interest
	date	13/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what representations she has received about the effect on vulnerable people and those with mental health conditions of joint claims for Universal Credit which are paid to one person in the family.
	tabling member constituency	Strangford
	tabling member printed	Jim Shannon
	uin	190888
	answer	answer is ministerial correction date of answer 21/11/2018 answer text <p>We recognise that the move to a single monthly household payment is a significant change and therefore for a minority of claimants, alternative payment arrangements can be provided to help them manage that change. These include: managed payment of the Universal Credit housing cost to landlords; making payments more frequently than monthly (e.g. twice monthly); and splitting the payment between partners within the household.</p><p> </p><p>Splitting payments between partners is normally considered to prevent hardship to a claimant and their family, for example if the Universal Credit claimant is not managing their financial affairs and cannot or will not budget for their own or their family’s basic day to day needs.</p><p> </p><p>We take seriously the need to support vulnerable claimants. Universal Credit provides enhanced personalised support for people by simplifying the benefits system. All claimants, including vulnerable claimants and those with mental health conditions, receive continuous tailored support managed through personal work coaches, who know each person’s case.</p><p> </p><p>Additionally we can offer Personal Budgeting Support which aims to prepare claimants for the financial changes Universal Credit brings. It provides transitional support to help them manage their monthly payments and prioritise essential bills, such as rent and utilities.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 21/11/2018 16:23:24 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4131 label Biography information for Jim Shannon

1006001

	registered interest
	date	13/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, what is the legal basis for her Department's guidance stating that universal credit claims should be closed one day after a claimant fails to attend a claimant commitment appointment.
	tabling member constituency	North West Durham
	tabling member printed	Laura Pidcock
	uin	190937
	answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>The Welfare Reform Act 2012, Section 4(1) (e), states that it is a condition of entitlement to Universal Credit that a claimant accepts a Claimant Commitment.</p><p>Where a claimant has failed to attend an interview for the purposes of accepting a Claimant Commitment, their claim will be closed. We will notify the claimant that their claim has been closed and that they can phone or write to the Department to ask us to explain our decision and/or if they disagree with the decision, to ask us to look at the decision again.</p><p>After the Department has looked at decisions again, there is a process known as Mandatory Reconsideration which is where an application for revision of a Universal Credit decision is considered by a Decision Maker. If claimants still disagree with the outcome they can appeal to the First-tier Tribunal.</p><p>Should there be any indication that the claimant is vulnerable we will seek to understand why the claimant failed to attend, and to explain the consequences of not re-engaging immediately. We will seek to make contact with the claimant and give them the opportunity to show good reason for non-attendance.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 19/11/2018 18:11:32 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4665 label Biography information for Laura Pidcock

1006002

	registered interest
	date	13/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether posting a decision notice to close a claim for universal credit on an online journal to which the claimant no longer has access is consistent with the requirements of Regulations 7 and 51 of the Universal Credit, Personal Independence Payment, Jobseeker's Allowance and Employment and Support Allowance (Decisions and Appeals) Regulations 2013 on notifying claimants about decisions.
	tabling member constituency	North West Durham
	tabling member printed	Laura Pidcock
	uin	190938
	answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>Claimants do have access to their journal after their Universal Credit award is terminated. It is read-access only but that does mean they can read the decision notice which explains that their award has been terminated and how the decision can be disputed under regulation 7. Posting the notice to the journal does comply with regulation 51 as in law it is still a “written notice of the decision”.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 19/11/2018 13:37:24 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4665 label Biography information for Laura Pidcock

1006190

	registered interest
	date	13/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, whether her Department has a target timescale for processing the mandatory reconsiderations of its decisions on the eligibility of people for universal credit.
	tabling member constituency	Nottingham South
	tabling member printed	Lilian Greenwood
	uin	190864
	answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>The Department has no targets for processing a mandatory reconsideration. Our focus is on ensuring the decision is correct. The time necessary to do this can depend on the circumstances of the case.</p><p> </p><p>The Department does not administer appeals, which is the responsibility of HM Courts and Tribunals Service (HMCTS).</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 190865 question first answered 19/11/2018 13:48:01 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4029 label Biography information for Lilian Greenwood

1006143

	registered interest
	date	13/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many universal credit cases were deleted in error; and what the time taken was for those cases to be rebuilt in the most recent 12 months for which data are available.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	190789
	answer	answer is ministerial correction date of answer 19/11/2018 answer text <p>It is not possible for a claimant or for front-line operational staff to delete a Universal Credit case in error.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 19/11/2018 17:26:15 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	478 label Biography information for Lord Field of Birkenhead

1007887

	registered interest
	date	15/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of people making a claim for universal credit do not have a bank account in the most recent period for which figures are available; and how many of those people have received help through universal support to open a bank account.
	tabling member constituency	Birkenhead
	tabling member printed	Frank Field
	uin	191872
	answer	answer is ministerial correction date of answer 23/11/2018 answer text <p>Less than 2% of people receiving Universal Credit did not have a bank account at the point of first payment, as of April 2018, according to departmental data. Those who do not have a bank account can be paid through a Post Office Card Account, or alternatively payments can be made into someone else’s bank account. Payments can also be made using the HM Government Payment Exception Service.</p><p> </p><p>We do not collect data on the number of people who received help through Universal Support to open a bank account.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 23/11/2018 14:49:45 answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	478 label Biography information for Lord Field of Birkenhead

1006052

	registered interest
	date	13/11/2018
	answering body	Department for Work and Pensions
	answering dept id	29
	answering dept short name	Work and Pensions
	answering dept sort name	Work and Pensions
	hansard heading	Universal Credit
	house id	1
	legislature	25259 pref label House of Commons
	question text	To ask the Secretary of State for Work and Pensions, when the Government plans to publish its internal review of universal support.
	tabling member constituency	Wirral West
	tabling member printed	Margaret Greenwood
	uin	190904
	answer	answer is ministerial correction date of answer 20/11/2018 answer text <p>The Work and Pensions Select Committee recently published its report on Universal Support. As part of this it recommends that the Department sets out the conclusions of its internal review and we will respond to the Committee’s recommendations in due course.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 20/11/2018 15:38:50 answering member 4014 label Biography information for Sir Alok Sharma previous answer version 85881 answering member constituency Reading West answering member printed Alok Sharma answering member 4014 label Biography information for Sir Alok Sharma
	tabling member	4400 label Biography information for Margaret Greenwood