Linked Data API

Show Search Form

Search Results

1023922
star this property registered interest false more like this
star this property date less than 2018-12-12more like thismore than 2018-12-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, how many complaints of maladministration from women born in the 1950s relating to the change in their state pension age submitted to her Department’s Independent Case Examiner have been (a) resolved, (b) rejected, (c) closed for other reasons. more like this
star this property tabling member constituency Ceredigion more like this
star this property tabling member printed
Ben Lake more like this
star this property uin 201695 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
unstar this property date of answer less than 2018-12-17more like thismore than 2018-12-17
star this property answer text <p>Individual government departments have long established complaints procedures. That approach has not changed under Labour governments 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint. The Independent Case Examiner is independent.</p><p>The table below provides information on the method by which complaints submitted to the Independent Case Examiner’s (ICE) Office, concerning changes to women’s State Pension age, were closed.</p><p><ins class="ministerial"></ins></p><p> </p><table><tbody><tr><td><p><ins class="ministerial">Reason for complaint closure</ins></p></td><td><p><ins class="ministerial">Number</ins> <ins class="ministerial"> </ins></p></td></tr><tr><td><p><ins class="ministerial">(a) Resolved (we have interpreted this as meaning closed following issue of an ICE investigation report)</ins></p></td><td><p><ins class="ministerial">192</ins></p></td></tr><tr><td><p><ins class="ministerial">(b) Rejected (the complaint failed to meet the ICE acceptance criteria)</ins></p></td><td><p><ins class="ministerial">1,598</ins></p></td></tr><tr><td><p><ins class="ministerial">(c) Paused for other reasons (includes withdrawn complaints and those closed following a High Court decision to grant permission for a Judicial Review of the Departments handling of the change to women’s State Pension age – it is not within the ICE remit to consider issues which are, or have been, subject to legal proceedings.)</ins></p></td><td><p><ins class="ministerial">2,506</ins></p></td></tr></tbody></table><p><ins class="ministerial"><strong> </strong></ins></p><p><ins class="ministerial">The Independent Case Examiner’s Office received the first complaints from women relating to changes in their state pension age in October 2016. The table below provides details of the numbers received in each of the past three reporting years.</ins></p><table><tbody><tr><td><p><ins class="ministerial">Year (April to March)</ins></p></td><td><p><ins class="ministerial">Number received</ins></p></td></tr><tr><td><p><ins class="ministerial">2016/2017</ins></p></td><td><p><ins class="ministerial">243</ins></p></td></tr><tr><td><p><ins class="ministerial">2017/2018</ins></p></td><td><p><ins class="ministerial">2981</ins></p></td></tr><tr><td><p><ins class="ministerial">2018/2019 (to 13 December 2018)</ins></p></td><td><p><ins class="ministerial">1072</ins></p></td></tr></tbody></table>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2018-12-17T15:27:52.6Zmore like thismore than 2018-12-17T15:27:52.6Z
star this property question first ministerially corrected
less than 2018-12-18T17:16:19.993Zmore like thismore than 2018-12-18T17:16:19.993Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
92203
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4630
unstar this property label Biography information for Ben Lake more like this
1126921
star this property registered interest false more like this
star this property date less than 2019-05-15more like thismore than 2019-05-15
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: British Nationals Abroad more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, what estimates he has made of the potential cost to the public purse of uprating state pensions for pensioners who live overseas. more like this
star this property tabling member constituency Romford more like this
star this property tabling member printed
Andrew Rosindell more like this
star this property uin 254754 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
unstar this property date of answer less than 2019-05-23more like thismore than 2019-05-23
star this property answer text <p><del class="ministerial">All political parties since WW2 have</del> <ins class="ministerial">Successive post-war Governments have followed</ins> the same policy. Up-rating UK State Pensions for recipients who are overseas residents is longstanding; state Pensions are payable worldwide and are up-rated where there is a legal requirement to do so.</p><p> </p><p>The policy on the up-rating of UK State Pensions paid to recipients living outside the UK has been in place for over 70 years. The UK State Pension is payable worldwide without regard to nationality. Entitlement to the UK State Pension is based on the national insurance contributions on a person’s national insurance record. The annual index-linked increases to UK State Pensions are paid to recipients overseas only where there is a legal requirement to do so, for example in EEA countries or in countries where there is a reciprocal agreement in place that provides for the up-rating of the UK State Pension. The Government has no plans to change the policy <ins class="ministerial">upheld by all previous Governments, Labour, Coalition and Conservative for the past 70 years.</ins> <del class="ministerial">of all Governments, Labour, Coalition or Conservative since WW2.</del></p><p> </p><p>The estimated costs of up-rating state pensions overseas where they are currently not up-rated are available at: <a href="https://www.gov.uk/government/publications/estimated-costs-of-uprating-state-pension-in-frozen-rate-countries" target="_blank">https://www.gov.uk/government/publications/estimated-costs-of-uprating-state-pension-in-frozen-rate-countries</a></p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2019-05-23T16:41:54.393Zmore like thismore than 2019-05-23T16:41:54.393Z
star this property question first ministerially corrected
less than 2019-06-20T15:16:55.9Zmore like thismore than 2019-06-20T15:16:55.9Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
119892
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
1447
unstar this property label Biography information for Andrew Rosindell more like this
1185846
star this property registered interest false more like this
star this property date less than 2020-03-17more like thismore than 2020-03-17
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Winter Fuel Payment: Coronavirus more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential merits of an additional fuel payment to pensioners following Government advice for them to stay at home. more like this
star this property tabling member constituency Nottingham North more like this
star this property tabling member printed
Alex Norris more like this
star this property uin 30876 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
unstar this property date of answer less than 2020-03-23more like thismore than 2020-03-23
star this property answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly<em>.</em></del></p><p><ins class="ministerial">There are no plans to extend the winter fuel allowance scheme.</ins></p><p><ins class="ministerial">The Department for Business, Energy and Industrial Strategy has, however, published a series of measures designed to help those affected by the coronavirus outbreak with the cost of their energy bills. </ins></p><p><ins class="ministerial">Further information on the measures is available here:</ins></p><p><ins class="ministerial"><a href="https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19" target="_blank">https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19</a></ins></p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2020-03-23T11:51:44.043Zmore like thismore than 2020-03-23T11:51:44.043Z
star this property question first ministerially corrected
less than 2020-04-15T15:03:58.477Zmore like thismore than 2020-04-15T15:03:58.477Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
13798
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4641
unstar this property label Biography information for Alex Norris more like this
1186500
star this property registered interest false more like this
star this property date less than 2020-03-19more like thismore than 2020-03-19
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Winter Fuel Payment: Coronavirus more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, whether her Department has plans to extend the winter fuel allowance for recipients who (a) have to self-isolate or (b) are diagnosed with covid-19. more like this
star this property tabling member constituency Wallasey more like this
star this property tabling member printed
Ms Angela Eagle more like this
star this property uin 32053 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
unstar this property date of answer less than 2020-03-24more like thismore than 2020-03-24
star this property answer text <p><del class="ministerial">As both the Prime Minister and Chancellor have made clear, the Government will do whatever it takes to support people affected by COVID 19 and we have been clear in our intention that no one should be penalised for doing the right thing. These are rapidly developing circumstances, we continue to keep the situation under review and will keep Parliament updated accordingly.</del></p><p><ins class="ministerial">There are no plans to extend the winter fuel allowance scheme. </ins></p><p><ins class="ministerial">The Department for Business, Energy and Industrial Strategy has, however, published a series of measures designed to help those affected by the coronavirus outbreak with the cost of their energy bills. </ins></p><p><ins class="ministerial">Further information on the measures is available here:</ins></p><p><ins class="ministerial"><a href="https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19" target="_blank">https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19</a></ins></p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2020-03-24T14:36:54.44Zmore like thismore than 2020-03-24T14:36:54.44Z
star this property question first ministerially corrected
less than 2020-04-15T15:03:49.557Zmore like thismore than 2020-04-15T15:03:49.557Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
14287
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
491
unstar this property label Biography information for Dame Angela Eagle more like this
1301871
star this property registered interest false more like this
star this property date less than 2021-03-11more like thismore than 2021-03-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Staff more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, how many additional staff her Department has employed during the covid-19 outbreak. more like this
star this property tabling member constituency Stalybridge and Hyde more like this
star this property tabling member printed
Jonathan Reynolds more like this
star this property uin 167195 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
unstar this property date of answer less than 2021-03-16more like thismore than 2021-03-16
star this property answer text <p><del class="ministerial">As of Friday 5 March 2021, the Department of Work and Pensions has recruited 21,709 staff on permanent, temporary, fixed term and agency contracts and also people loaned from other Government Departments</del></p><p><ins class="ministerial">From the start of April 2020 to the end of February 2021 an additional 13,242 people have joined DWP as staff employed on its payroll. This figure is based on new joiners only, doesn’t take account of any leavers, and does not include staff loaned from other government departments that didn’t join DWP payroll, or agency workers who are not directly employed by the Department. It also does not include internal movement within DWP into key roles as a result of the impact of COVID-19.</ins></p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2021-03-16T16:56:30.93Zmore like thismore than 2021-03-16T16:56:30.93Z
star this property question first ministerially corrected
less than 2021-04-09T13:02:04.1Zmore like thismore than 2021-04-09T13:02:04.1Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
90758
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4119
unstar this property label Biography information for Jonathan Reynolds more like this
1301873
star this property registered interest false more like this
star this property date less than 2021-03-11more like thismore than 2021-03-11
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading Department for Work and Pensions: Staff more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, how many additional staff her Department has employed on fixed-term contracts during the covid-19 outbreak; and if she will list when each of those contracts will end. more like this
star this property tabling member constituency Stalybridge and Hyde more like this
star this property tabling member printed
Jonathan Reynolds more like this
star this property uin 167196 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
unstar this property date of answer less than 2021-03-16more like thismore than 2021-03-16
star this property answer text <p><del class="ministerial">Since 1 April 2020 we have recruited 11,400 people on fixed term contracts. Of those who have started since 1 April 2020, we have 10,642 employees who remain in the business. Their contract end dates are set out in the following table reflecting, the position as at 28 February 2021, which is a continuously changing picture, given that people are actively being extended and recruited, and we will also lose people naturally through turnover before their end dates are due.</del></p><table><tbody><tr><td><p><del class="ministerial"> </del></p></td><td><p><del class="ministerial"> </del></p></td></tr><tr><td><p><del class="ministerial"> </del></p></td><td><p><del class="ministerial"><strong>Contract end dates</strong></del></p></td></tr><tr><td><p><del class="ministerial">Mar-21</del></p></td><td><p><del class="ministerial">2102*</del></p></td></tr><tr><td><p><del class="ministerial">Apr-21</del></p></td><td><p><del class="ministerial">417*</del></p></td></tr><tr><td><p><del class="ministerial">May-21</del></p></td><td><p><del class="ministerial">264*</del></p></td></tr><tr><td><p><del class="ministerial">Jun-21</del></p></td><td><p><del class="ministerial">130*</del></p></td></tr><tr><td><p><del class="ministerial">Jul-21</del></p></td><td><p><del class="ministerial">348*</del></p></td></tr><tr><td><p><del class="ministerial">Aug-21</del></p></td><td><p><del class="ministerial">82*</del></p></td></tr><tr><td><p><del class="ministerial">Sep-21</del></p></td><td><p><del class="ministerial">234</del></p></td></tr><tr><td><p><del class="ministerial">Oct-21</del></p></td><td><p><del class="ministerial">135</del></p></td></tr><tr><td><p><del class="ministerial">Nov-21</del></p></td><td><p><del class="ministerial">1523</del></p></td></tr><tr><td><p><del class="ministerial">Dec-21</del></p></td><td><p><del class="ministerial">766</del></p></td></tr><tr><td><p><del class="ministerial">Jan-22</del></p></td><td><p><del class="ministerial">1204</del></p></td></tr><tr><td><p><del class="ministerial">Feb-22</del></p></td><td><p><del class="ministerial">1327</del></p></td></tr><tr><td><p><del class="ministerial">Mar-22</del></p></td><td><p><del class="ministerial">16</del></p></td></tr><tr><td><p><del class="ministerial">Apr-22</del></p></td><td><p><del class="ministerial">1063</del></p></td></tr><tr><td><p><del class="ministerial">May-22</del></p></td><td><p><del class="ministerial">728</del></p></td></tr><tr><td><p><del class="ministerial">Jun-22</del></p></td><td><p><del class="ministerial">81</del></p></td></tr><tr><td><p><del class="ministerial">Jul-22</del></p></td><td><p><del class="ministerial">142</del></p></td></tr><tr><td><p><del class="ministerial">Aug-22</del></p></td><td><p><del class="ministerial">55</del></p></td></tr><tr><td><p><del class="ministerial">Sep-22</del></p></td><td><p><del class="ministerial">1</del></p></td></tr><tr><td><p><del class="ministerial">Oct-22</del></p></td><td><p><del class="ministerial">6</del></p></td></tr><tr><td><p><del class="ministerial">Nov-22</del></p></td><td><p><del class="ministerial">7</del></p></td></tr><tr><td><p><del class="ministerial">Dec-22</del></p></td><td><p><del class="ministerial">5</del></p></td></tr><tr><td><p><del class="ministerial">Jan-23</del></p></td><td><p><del class="ministerial">6</del></p></td></tr><tr><td><p><del class="ministerial"><strong>Total</strong></del></p></td><td><p><del class="ministerial"><strong>10642</strong></del></p></td></tr></tbody></table><p> </p><p> </p><p><del class="ministerial">*Some contract end dates for people due to leave in these months are in the process of being extended.</del></p><p> </p><p><ins class="ministerial">Since 1 April 2020 we have recruited 11,556 people on fixed term contracts. Of those who have started since 1 April 2020, we have 10,507 employees who remain in the business. Their contract end dates are set out in the following table reflecting, the position as at 28 February 2021, which is a continuously changing picture, given that people are actively being extended and recruited, and we will also lose people naturally through turnover before their end dates are due.</ins></p><table><tbody><tr><td><p><ins class="ministerial"> </ins></p></td><td><p><ins class="ministerial"> </ins></p></td></tr><tr><td><p><ins class="ministerial"> </ins></p></td><td><p><ins class="ministerial"><strong>Contract end dates</strong></ins></p></td></tr><tr><td><p><ins class="ministerial">Mar-21</ins></p></td><td><p><ins class="ministerial">2102*</ins></p></td></tr><tr><td><p><ins class="ministerial">Apr-21</ins></p></td><td><p><ins class="ministerial">412*</ins></p></td></tr><tr><td><p><ins class="ministerial">May-21</ins></p></td><td><p><ins class="ministerial">261*</ins></p></td></tr><tr><td><p><ins class="ministerial">Jun-21</ins></p></td><td><p><ins class="ministerial">122*</ins></p></td></tr><tr><td><p><ins class="ministerial">Jul-21</ins></p></td><td><p><ins class="ministerial">348*</ins></p></td></tr><tr><td><p><ins class="ministerial">Aug-21</ins></p></td><td><p><ins class="ministerial">81*</ins></p></td></tr><tr><td><p><ins class="ministerial">Sep-21</ins></p></td><td><p><ins class="ministerial">228</ins></p></td></tr><tr><td><p><ins class="ministerial">Oct-21</ins></p></td><td><p><ins class="ministerial">135</ins></p></td></tr><tr><td><p><ins class="ministerial">Nov-21</ins></p></td><td><p><ins class="ministerial">1499</ins></p></td></tr><tr><td><p><ins class="ministerial">Dec-21</ins></p></td><td><p><ins class="ministerial">763</ins></p></td></tr><tr><td><p><ins class="ministerial">Jan-22</ins></p></td><td><p><ins class="ministerial">1176</ins></p></td></tr><tr><td><p><ins class="ministerial">Feb-22</ins></p></td><td><p><ins class="ministerial">1322</ins></p></td></tr><tr><td><p><ins class="ministerial">Mar-22</ins></p></td><td><p><ins class="ministerial">16</ins></p></td></tr><tr><td><p><ins class="ministerial">Apr-22</ins></p></td><td><p><ins class="ministerial">1056</ins></p></td></tr><tr><td><p><ins class="ministerial">May-22</ins></p></td><td><p><ins class="ministerial">707</ins></p></td></tr><tr><td><p><ins class="ministerial">Jun-22</ins></p></td><td><p><ins class="ministerial">78</ins></p></td></tr><tr><td><p><ins class="ministerial">Jul-22</ins></p></td><td><p><ins class="ministerial">125</ins></p></td></tr><tr><td><p><ins class="ministerial">Aug-22</ins></p></td><td><p><ins class="ministerial">54</ins></p></td></tr><tr><td><p><ins class="ministerial">Sep-22</ins></p></td><td><p><ins class="ministerial">1</ins></p></td></tr><tr><td><p><ins class="ministerial">Oct-22</ins></p></td><td><p><ins class="ministerial">6</ins></p></td></tr><tr><td><p><ins class="ministerial">Nov-22</ins></p></td><td><p><ins class="ministerial">4</ins></p></td></tr><tr><td><p><ins class="ministerial">Dec-22</ins></p></td><td><p><ins class="ministerial">5</ins></p></td></tr><tr><td><p><ins class="ministerial">Jan-23</ins></p></td><td><p><ins class="ministerial">6</ins></p></td></tr><tr><td><p><ins class="ministerial"><strong>Total</strong></ins></p></td><td><p><ins class="ministerial"><strong>10507</strong></ins></p></td></tr></tbody></table><p><ins class="ministerial"> </ins></p><p><ins class="ministerial">*Some contract end dates for people due to leave in these months are in the process of being extended.</ins></p><p> </p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2021-03-16T17:03:01.56Zmore like thismore than 2021-03-16T17:03:01.56Z
star this property question first ministerially corrected
less than 2021-04-09T13:02:22.86Zmore like thismore than 2021-04-09T13:02:22.86Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property previous answer version
90762
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman more like this
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4119
unstar this property label Biography information for Jonathan Reynolds more like this
1000268
star this property registered interest false more like this
star this property date less than 2018-11-02more like thismore than 2018-11-02
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 November 2018 to Question 185131 on Independent Case Examiner, if she will publish that same information for complaints by women on the equalisation of the state pension age. more like this
star this property tabling member constituency Rutherglen and Hamilton West more like this
star this property tabling member printed
Ged Killen more like this
star this property uin 187381 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2018-11-12more like thismore than 2018-11-12
star this property answer text <p>Individual departments have set up complaints procedures. That approach has not changed under Labour 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint.</p><p>The Independent Case Examiner is independent, and discusses complaints. The Independent Case Examiner is appointed under contract to adjudicate on escalated complaints about the DWP, and its contracted service providers, in cases where the complainant has exhausted the relevant internal complaints process and remains dissatisfied. If a complainant is dissatisfied with the outcome of an I Independent Case Examiner investigation (or the service provided by the Independent Case Examiner) they can ask their Member of Parliament to escalate their complaint to the Parliamentary and Health Service Ombudsman.</p><p>The table below provides details of the number of complaints concerning the equalisation of women’s state pension age, that have been (a) received; (b) accepted for investigation and (c) resolved by the Independent Case Examiner in each month since January 2017 (we have interpreted (c) as a request for the number of concluded complaint examinations).</p><p>At the end of October 2018, there were 865 such cases awaiting a decision on whether the complaint could be accepted for investigation, which explains the drop in the number of cases accepted for investigation since April 2018.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Complaints received</p></td><td><p>Complaints accepted for investigation</p></td><td><p>Concluded complaint examinations</p></td></tr><tr><td><p>January 2017</p></td><td><p>2</p></td><td><p>1</p></td><td><p>0</p></td></tr><tr><td><p>February 2017</p></td><td><p>26</p></td><td><p>5</p></td><td><p>0</p></td></tr><tr><td><p>March 2017</p></td><td><p>211</p></td><td><p>187</p></td><td><p>0</p></td></tr><tr><td><p>April 2017</p></td><td><p>172</p></td><td><p>157</p></td><td><p>0</p></td></tr><tr><td><p>May 2017</p></td><td><p>171</p></td><td><p>148</p></td><td><p>0</p></td></tr><tr><td><p>June 2017</p></td><td><p>144</p></td><td><p>124</p></td><td><p>1</p></td></tr><tr><td><p>July 2017</p></td><td><p>222</p></td><td><p>185</p></td><td><p>0</p></td></tr><tr><td><p>August 2017</p></td><td><p>290</p></td><td><p>243</p></td><td><p>0</p></td></tr><tr><td><p>September 2017</p></td><td><p>297</p></td><td><p>232</p></td><td><p>0</p></td></tr><tr><td><p>October 2017</p></td><td><p>418</p></td><td><p>338</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>320</p></td><td><p>265</p></td><td><p>6</p></td></tr><tr><td><p>December 2017</p></td><td><p>222</p></td><td><p>177</p></td><td><p>4</p></td></tr><tr><td><p>January 2018</p></td><td><p>314</p></td><td><p>254</p></td><td><p>11</p></td></tr><tr><td><p>February 2018</p></td><td><p>240</p></td><td><p>210</p></td><td><p>28</p></td></tr><tr><td><p>March 2018</p></td><td><p>171</p></td><td><p>132</p></td><td><p>16</p></td></tr><tr><td><p>April 2018</p></td><td><p>196</p></td><td><p>2</p></td><td><p>11</p></td></tr><tr><td><p>May 2018</p></td><td><p>159</p></td><td><p>2</p></td><td><p>15</p></td></tr><tr><td><p>June 2018</p></td><td><p>147</p></td><td><p>2</p></td><td><p>30</p></td></tr><tr><td><p>July 2018</p></td><td><p>131</p></td><td><p>0</p></td><td><p>13</p></td></tr><tr><td><p>August 2018</p></td><td><p>108</p></td><td><p>5</p></td><td><p>14</p></td></tr><tr><td><p>September 2018</p></td><td><p>101</p></td><td><p>1</p></td><td><p>15</p></td></tr><tr><td><p>October 2018</p></td><td><p>119</p></td><td><p>0</p></td><td><p>14</p></td></tr></tbody></table><p> </p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2018-11-12T14:57:29.843Zmore like thisremove minimum value filter
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
4672
unstar this property label Biography information for Ged Killen more like this
1003624
star this property registered interest false more like this
star this property date less than 2018-11-09more like thismore than 2018-11-09
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading HSBC: Pensions more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, what representations she has received on the HSBC Midland Bank pension clawback; and if she will make a statement. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
star this property uin 189598 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2018-11-14more like thismore than 2018-11-14
star this property answer text <p><strong>Successive governments including the Labour government 1997-2010, Coalition and present Conservative government have had a consistent position on this issue.</strong> The Department for Work and Pensions receives a number of written representations on the Midland Pension Scheme, which is now part of the HSBC Bank (UK) Pension Scheme, about its integrated pension (or claw-back) policy from individuals and from Members of Parliament writing on their behalf, as it does on many issues.</p><p> </p><p>The Governments position on this issue was set out in response to a written parliamentary question on this subject, which can be accessed here.</p><p> </p><p><a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-11-13/112544/" target="_blank">https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2017-11-13/112544/</a></p><p><strong> </strong></p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2018-11-14T17:12:58.157Zmore like thismore than 2018-11-14T17:12:58.157Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
1400
unstar this property label Biography information for Kevin Brennan more like this
1005810
star this property registered interest false more like this
star this property date less than 2018-11-12more like thismore than 2018-11-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, if she will a publish a list of newspapers in which adverts on the change to the state pension age for women were placed since 2010. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
star this property uin 190376 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>As reported in the House of Commons Work and Pensions Committee report; <em>Communication of state pension age changes</em>, published in March 2016, there were more than 600 mentions of state pension age equalisation in the national broadsheet and tabloid press between 1993 and 2006 – an average of just under one per week – on “front pages, News and City sections as well as personal finance pages”, and most concentrated “in 1993-95 and again from 2005-06”.</p><p> </p><p>The Department does not have any records that suggest it has used paid newspaper advertising since 2010 specifically to advertise State Pension age changes.</p> more like this
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property question first answered
less than 2018-11-20T18:02:03.34Zmore like thismore than 2018-11-20T18:02:03.34Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
1400
unstar this property label Biography information for Kevin Brennan more like this
1005811
star this property registered interest false more like this
star this property date less than 2018-11-12more like thismore than 2018-11-12
star this property answering body
Department for Work and Pensions more like this
star this property answering dept id 29 more like this
star this property answering dept short name Work and Pensions remove filter
star this property answering dept sort name Work and Pensions more like this
star this property hansard heading State Retirement Pensions: Females more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons remove filter
star this property question text To ask the Secretary of State for Work and Pensions, how many letters were sent notifying recipients of the change in the state pension age for women since 2010. more like this
star this property tabling member constituency Cardiff West more like this
star this property tabling member printed
Kevin Brennan more like this
star this property uin 190377 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property date of answer less than 2018-11-20more like thismore than 2018-11-20
star this property answer text <p>People can access the online ‘Check your State Pension’ service through GOV.UK to get a forecast of their State Pension. This includes information about their retirement date, how they may be able to improve the amount of State Pension they are entitled to, as well as providing a view of their National Insurance contribution record. Check Your State Pension service has provided more than ten million online estimates since its introduction in 2016.</p><p><strong> </strong></p><p>The following tables show the number of letters sent out to those people born between 6 April 1950 and 5 April 1960, affected by State Pension age increase in the 1995 and 2011 Pensions Acts. Letter volumes since 2010 can clearly be identified.</p><p>The volumes recorded in the second table have been rounded to the nearest 1000 and include mailings undertaken as part of a communications research project, and those sent to men who were also affected by the 2011 Act. It is not possible to provide the volumes sent to women only in relation to the 2011 Act, as we do not hold the information split by gender.</p><p> </p><p>Communication to those affected by the 1995 Act</p><p> </p><table><tbody><tr><td><p>Customer’s date of birth</p></td><td><p>Mailing Date</p></td><td><p>Number of letters sent</p></td></tr><tr><td><p>06/04/50 -05/07/50</p></td><td><p>April 2009</p></td><td><p>99,985</p></td></tr><tr><td><p>06/07/50 - 05/10/50</p></td><td><p>Jul 2009</p></td><td><p>96,356</p></td></tr><tr><td><p>06/10/50 - 05/04/51</p></td><td><p>Oct 2009</p></td><td><p>191,465</p></td></tr><tr><td><p>06/04/51- 05/10/51</p></td><td><p>Jan 2010</p></td><td><p>196,189</p></td></tr><tr><td><p>06/10/51 – 05/04/52</p></td><td><p>Apr 2010</p></td><td><p>188,515</p></td></tr><tr><td><p>06/04/52 – 05/10/52</p></td><td><p>Feb 2011</p></td><td><p>196,594</p></td></tr><tr><td><p>06/10/52 – 05/04/53</p></td><td><p>Mar 2011</p></td><td><p>191,665</p></td></tr></tbody></table><p> </p><p>Communication to those affected by the 2011 Act</p><p> </p><table><tbody><tr><td><p>Customer’s date of birth</p></td><td><p>Mailing Date</p></td><td><p>Number of letters sent</p></td></tr><tr><td><p>06/04/53 – 05/12/53</p></td><td><p>Jan 2012</p></td><td><p>275,000</p></td></tr><tr><td><p>06/12/53 – 05/10/54</p></td><td><p>Feb 2012</p></td><td><p>646, 000</p></td></tr><tr><td><p>06/10/54 – 05/04/55</p></td><td><p>Feb 2012</p></td><td><p>375, 000</p></td></tr><tr><td><p>06/04/55 – 05/04/60</p></td><td><p>Oct 2012 – Nov 2013</p></td><td><p>4,475,000</p></td></tr></tbody></table><p> </p><p>To clarify, mailings undertaken as part of the communications research project have been included in the above table.</p>
star this property answering member constituency Hexham more like this
star this property answering member printed Guy Opperman remove filter
star this property grouped question UIN 190378 more like this
star this property question first answered
less than 2018-11-20T15:56:43.143Zmore like thismore than 2018-11-20T15:56:43.143Z
star this property answering member
4142
star this property label Biography information for Guy Opperman more like this
star this property tabling member
1400
unstar this property label Biography information for Kevin Brennan more like this