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<p>The Equality Act 2010 prohibits certain forms of conduct – including harassment
– in employment and the provision of goods, services and public functions. Harassment
is defined as unwanted conduct related to someone’s protected characteristics and
which has the purpose or effect of violating their dignity or creating an intimidating,
hostile, degrading, humiliating or offensive environment for them. However, “bullying”
is not a term used in the Act, and incidents of “bullying” are not recorded.</p><p>
</p><p>The Equality Advisory and Support Service, a Government-sponsored helpline
that offers free advice and support to people who feel that they have been victims
of unlawful discrimination, records and makes available statistics on all the customer
contacts that it receives.</p><p> </p><p>Between 1 October 2016 - when the current
service provider took over running the contract - and 28 February 2018, the Service
recorded 1443 customer contacts concerning harassment across all the protected characteristics
covered by the Act, 310 (21%) of which were related to race.</p>
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