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1694869

registered interest
date	11/03/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, further to the Written Answer by Lord Davies of Gower on 6 March (HL2702), whether any proportion of the costs of the Delay Repay scheme have resulted in a direct cost to public funds; and if so, how much.
tabling member printed	Lord Bradshaw
uin	HL3168
answer	answer is ministerial correction date of answer 25/03/2024 answer text <p>At the onset of the COVID-19 pandemic, when revenues dropped very significantly, the Government introduced emergency agreements that transferred day-to-day revenue and cost risks to the Department. These agreements protected services that key workers depended on. Under the agreements, the Government effectively receives the revenue and pays an operator’s reasonable costs, subject to the revenue incentive mechanism introduced recently to encourage operators to grow patronage and revenues.</p><p> </p><p>Operators are compensated by the Government for all reasonable costs incurred that are accumulated in accordance with the terms of the contract, including those in relation to Delay Repay.</p><p> </p><p>Payments made to rail passengers for Delay Repay as well as discretionary compensation are published annually, and for 2022-23 totalled £101 million.</p> answering member printed Lord Davies of Gower question first answered 25/03/2024 16:29:52 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	2483 label Biography information for Lord Bradshaw

1691284

registered interest
date	22/02/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what steps they are taking to improve the performance of train operators to reduce the amount of money being paid under the Delay Repay scheme.
tabling member printed	Lord Bradshaw
uin	HL2702
answer	answer is ministerial correction date of answer 06/03/2024 answer text <p>The Department monitors performance on the rail network closely and holds industry to account, reviewing performance on a weekly basis and holding regular high-level meetings with both Network Rail and representatives from the train operators.</p><p> </p><p>The Department has been clear that industry needs to make significant improvements to deliver the punctual, reliable services that passengers deserve and in doing so, reduce the need for passengers to claim under the Delay Repay scheme.</p> answering member printed Lord Davies of Gower question first answered 06/03/2024 16:25:33 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	2483 label Biography information for Lord Bradshaw

1685680

registered interest
date	29/01/2024
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government, further to the Written Answer by Lord Davies of Gower on 24 January (HL1399), whether they have access to information on the amount of money being refunded under the delay replay scheme as a result of disrupted rail services.
tabling member printed	Lord Bradshaw
uin	HL1983
answer	answer is ministerial correction date of answer 12/02/2024 answer text <p>The Department publishes annual figures on the amount of compensation paid by train operating companies to passengers. These figures include delay compensation paid out under the Delay Repay and Traditional Charter schemes when passengers’ journeys are disrupted by delays or cancellations; and discretionary compensation that is paid following complaints of poor service, for example when toilets on the train aren’t working.</p> answering member printed Lord Davies of Gower question first answered 12/02/2024 15:44:30 answering member 4499 label Biography information for Lord Davies of Gower
tabling member	2483 label Biography information for Lord Bradshaw

1665871

registered interest
date	18/10/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, with reference to the transparency data entitled Train operating companies: Passenger’s Charter compensation, published on 25 August 2022, if he will provide updated data for the 2022-23 financial year.
tabling member constituency	Easington
tabling member printed	Grahame Morris
uin	203276
answer	answer is ministerial correction date of answer 23/10/2023 answer text <p>Figures on rail passenger compensation paid by train operating companies for 2022/23 are due to be published imminently.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 23/10/2023 10:23:54 answering member 4442 label Biography information for Huw Merriman
tabling member	3973 label Biography information for Grahame Morris

1663175

registered interest
date	13/10/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, with reference to the transparency data entitled Train operating companies: Passenger’s Charter compensation, published on 25 August 2022, if he will publish data on (a) traditional and (b) delay repay passenger compensation paid by train operating companies in the 2022-23 financial year.
tabling member constituency	Weaver Vale
tabling member printed	Mike Amesbury
uin	201029
answer	answer is ministerial correction date of answer 20/10/2023 answer text <p>Figures on rail passenger compensation paid by train operating companies for 2022/23 are due to be published imminently.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 20/10/2023 12:47:37 answering member 4442 label Biography information for Huw Merriman
tabling member	4667 label Biography information for Mike Amesbury

1660987

registered interest
date	15/09/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps his Department has taken to encourage train operators to provide automatic delay repay compensation.
tabling member constituency	Solihull
tabling member printed	Julian Knight
uin	199745
answer	answer is ministerial correction date of answer 22/09/2023 answer text <p>As set out in the Plan for Rail, the Department is working with the train operating companies (TOCs) to ensure they make the process of claiming compensation easier. Ten out of 14 Department contracted TOCs now offer automated delay repay compensation and a standardised compensation form has been introduced.</p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 22/09/2023 08:57:47 answering member 4442 label Biography information for Huw Merriman
tabling member	4410 label Biography information for Julian Knight

1651580

registered interest
date	10/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, whether he has had discussions with rail operators on offering delay repay for train delays between 15-30 minutes.
tabling member constituency	Solihull
tabling member printed	Julian Knight
uin	193119
answer	answer is ministerial correction date of answer 18/07/2023 answer text <p>Delay Repay compensation for delays from 15-29 minutes is in place at 12 out of 14 DfT contracted train companies. Any proposals to introduce Delay Repay from 15-29 minutes on further rail services would need to be assessed as affordable and considered against other proposals to improve rail services.</p><p><strong> </strong></p> answering member constituency Bexhill and Battle answering member printed Huw Merriman grouped question UIN 193120 question first answered 18/07/2023 14:37:05 answering member 4442 label Biography information for Huw Merriman
tabling member	4410 label Biography information for Julian Knight

1651581

registered interest
date	10/07/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will take steps to make it a condition in all future rail passenger contracts to for companies to provide delay repay for delays between 15-30 minutes.
tabling member constituency	Solihull
tabling member printed	Julian Knight
uin	193120
answer	answer is ministerial correction date of answer 18/07/2023 answer text <p>Delay Repay compensation for delays from 15-29 minutes is in place at 12 out of 14 DfT contracted train companies. Any proposals to introduce Delay Repay from 15-29 minutes on further rail services would need to be assessed as affordable and considered against other proposals to improve rail services.</p><p><strong> </strong></p> answering member constituency Bexhill and Battle answering member printed Huw Merriman grouped question UIN 193119 question first answered 18/07/2023 14:37:05 answering member 4442 label Biography information for Huw Merriman
tabling member	4410 label Biography information for Julian Knight

1647957

registered interest
date	26/06/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will make it his policy to direct Train Operating Companies to accept Delay Repay claims from season ticket holders on days following industrial action, measured on the length of the delay experienced based on the regular timetable, as opposed to the reduced service timetables implemented on those days by Train Operating Companies.
tabling member constituency	St Albans
tabling member printed	Daisy Cooper
uin	191228
answer	answer is ministerial correction date of answer 04/07/2023 answer text <p>Season ticket holders with a flexi, monthly or annual season ticket who are unable to travel on a day affected by industrial action are able to claim 100 per cent Delay Repay compensation for the relevant strike day or days.</p><p> </p><p>There are no plans to extend the current policy for season ticket holders for Delay Repay compensation to days following industrial action.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 04/07/2023 14:37:16 answering member 4442 label Biography information for Huw Merriman
tabling member	4769 label Biography information for Daisy Cooper

1603060

registered interest
date	10/03/2023
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways: Compensation
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will make an estimate of the amount paid out by each rail operator as part of delay repay in each of the last 12 months for which data is available.
tabling member constituency	York Central
tabling member printed	Rachael Maskell
uin	162514
answer	answer is ministerial correction date of answer 15/03/2023 answer text <p>The compensation paid by train operating companies each year can be found here: <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Ftrain-operating-companies-passengers-charter-compensation%2Ftrain-operating-companies-passengers-charter-compensation&amp;data=05%7C01%7CBukky.Akinbola%40dft.gov.uk%7C15ad8d75e36449c681c708db23da82ef%7C28b782fb41e148eabfc3ad7558ce7136%7C0%7C0%7C638143193620859344%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=WUgcLv1NXWgmMu4%2FGvUpo8pv%2BGNgxuNhMYopYjESn7E%3D&amp;reserved=0" target="_blank">https://www.gov.uk/government/publications/train-operating-companies-passengers-charter-compensation/train-operating-companies-passengers-charter-compensation</a>.</p><p> </p> answering member constituency Bexhill and Battle answering member printed Huw Merriman question first answered 15/03/2023 11:42:50 answering member 4442 label Biography information for Huw Merriman
tabling member	4471 label Biography information for Rachael Maskell