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<p>Later in the year, the Department plans to publish best practice guidance on the
provision of disability awareness training in the bus sector, which was informed by
the experience of disabled passengers, bus operators and training providers. We hope
that by sharing across the whole bus industry some of the good practice already benefiting
passengers in many areas of the country, we will ensure that disabled passengers can
board any service with confidence that the driver will provide them with the help
they need.</p><p> </p><p>The Department publishes annual bus statistics which include
an assessment of the proportion of local bus operators which require their staff to
complete training consistent with the European Regulation. The most recent release
indicated that 98% of drivers work for companies which fulfil this requirement</p>
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