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<p>The Ministry of Justice does not regularly collect information on staff satisfaction
with the IT systems that are currently used within the criminal justice system.</p><p>
</p><p>The Common Platform programme is following a clearly defined process for gathering
user requirements through phases of discovery, design, development, testing and ongoing
iteration. Research into user experience is involved at each step of this process.
In the last six months, research has been carried out at a number of courts across
England, in addition to court observations, staff interviews, user experience testing
and workshops with a wide variety of users across the criminal justice system, including
the judiciary, Crown Prosecution Service, defence practitioners and probation services</p>
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