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1142303

registered interest
date	25/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Magistrates' Courts: ICT
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, for how long the Digital Markup system was in place for legal advisers and court associates in magistrates courts; what the cost was of implementing and running that system; and when the Common Platform system will be fully operational.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	282276
answer	answer is ministerial correction date of answer 09/09/2019 answer text <p>The Digital Mark Up (DMU) system was piloted from 2016, and national roll-out was completed by March 2018. The total cost incurred to the end of 2018/19 was £13.5m. In addition, there are on-going support costs which in 2018/19 were £600k.</p><p> </p><p>We aim to have the common platform system fully operational during 2020/21 but, as with any program, timelines are continually reviewed.</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 09/09/2019 08:56:58 answering member 4362 label Biography information for Edward Argar
tabling member	3924 label Biography information for Yasmin Qureshi

1142304

registered interest
date	25/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Ministry of Justice: ICT
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what information his Department has collected on satisfaction with IT systems that are used by staff in the criminal justice system; and what research his Department has undertaken on staff user experience of the Common Platform Programme.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	282277
answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>The Ministry of Justice does not regularly collect information on staff satisfaction with the IT systems that are currently used within the criminal justice system.</p><p> </p><p>The Common Platform programme is following a clearly defined process for gathering user requirements through phases of discovery, design, development, testing and ongoing iteration. Research into user experience is involved at each step of this process. In the last six months, research has been carried out at a number of courts across England, in addition to court observations, staff interviews, user experience testing and workshops with a wide variety of users across the criminal justice system, including the judiciary, Crown Prosecution Service, defence practitioners and probation services</p> answering member constituency Charnwood answering member printed Edward Argar question first answered 03/09/2019 15:11:03 answering member 4362 label Biography information for Edward Argar
tabling member	3924 label Biography information for Yasmin Qureshi

1142313

registered interest
date	25/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Probate
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the average waiting time was between the application for and the granting of probate in each of the last 24 months for which HM Courts and Tribunals Service keeps records.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	282278
answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued per month over the last 24 months and each of the last 10 years:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>July 2017</p></td><td><p>3</p></td></tr><tr><td><p>August 2017</p></td><td><p>3</p></td></tr><tr><td><p>September 2017</p></td><td><p>3</p></td></tr><tr><td><p>October 2017</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>3</p></td></tr><tr><td><p>December 2017</p></td><td><p>3</p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr><tr><td><p><strong>Year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>2008</p></td><td><p>3</p></td></tr><tr><td><p>2009</p></td><td><p>3</p></td></tr><tr><td><p>2010</p></td><td><p>3</p></td></tr><tr><td><p>2011</p></td><td><p>4</p></td></tr><tr><td><p>2012</p></td><td><p>3</p></td></tr><tr><td><p>2013</p></td><td><p>4</p></td></tr><tr><td><p>2014</p></td><td><p>4</p></td></tr><tr><td><p>2015</p></td><td><p>4</p></td></tr><tr><td><p>2016</p></td><td><p>3</p></td></tr><tr><td><p>2017</p></td><td><p>3</p></td></tr><tr><td><p>2018</p></td><td><p>3</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 282279 question first answered 03/09/2019 15:13:39 answering member 4362 label Biography information for Edward Argar
tabling member	3924 label Biography information for Yasmin Qureshi

1142315

registered interest
date	25/07/2019
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Probate
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the average waiting time was between the application for and the granting of probate in each of the last 10 years for which HM Courts and Tribunals Service keeps records.
tabling member constituency	Bolton South East
tabling member printed	Yasmin Qureshi
uin	282279
answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>Official statistics are not published on the average length of time from receipt of the application to the issue of a grant of probate and letters of administration. HMCTS internal management information, which is not subject to the rigorous quality assurance processes of official statistics, has been used to show the following average times from receipt of an application to a grant being issued per month over the last 24 months and each of the last 10 years:</p><table><tbody><tr><td><p><strong>Month and year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>July 2017</p></td><td><p>3</p></td></tr><tr><td><p>August 2017</p></td><td><p>3</p></td></tr><tr><td><p>September 2017</p></td><td><p>3</p></td></tr><tr><td><p>October 2017</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>3</p></td></tr><tr><td><p>December 2017</p></td><td><p>3</p></td></tr><tr><td><p>January 2018</p></td><td><p>3</p></td></tr><tr><td><p>February 2018</p></td><td><p>3</p></td></tr><tr><td><p>March 2018</p></td><td><p>3</p></td></tr><tr><td><p>April 2018</p></td><td><p>3</p></td></tr><tr><td><p>May 2018</p></td><td><p>3</p></td></tr><tr><td><p>June 2018</p></td><td><p>3</p></td></tr><tr><td><p>July 2018</p></td><td><p>3</p></td></tr><tr><td><p>August 2018</p></td><td><p>3</p></td></tr><tr><td><p>September 2018</p></td><td><p>3</p></td></tr><tr><td><p>October 2018</p></td><td><p>3</p></td></tr><tr><td><p>November 2018</p></td><td><p>3</p></td></tr><tr><td><p>December 2018</p></td><td><p>3</p></td></tr><tr><td><p>January 2019</p></td><td><p>2</p></td></tr><tr><td><p>February 2019</p></td><td><p>2</p></td></tr><tr><td><p>March 2019</p></td><td><p>3</p></td></tr><tr><td><p>April 2019</p></td><td><p>2</p></td></tr><tr><td><p>May 2019</p></td><td><p>6</p></td></tr><tr><td><p>June 2019</p></td><td><p>9</p></td></tr><tr><td><p><strong>Year </strong></p></td><td><p><strong>Average Weeks to grant issued </strong></p></td></tr><tr><td><p>2008</p></td><td><p>3</p></td></tr><tr><td><p>2009</p></td><td><p>3</p></td></tr><tr><td><p>2010</p></td><td><p>3</p></td></tr><tr><td><p>2011</p></td><td><p>4</p></td></tr><tr><td><p>2012</p></td><td><p>3</p></td></tr><tr><td><p>2013</p></td><td><p>4</p></td></tr><tr><td><p>2014</p></td><td><p>4</p></td></tr><tr><td><p>2015</p></td><td><p>4</p></td></tr><tr><td><p>2016</p></td><td><p>3</p></td></tr><tr><td><p>2017</p></td><td><p>3</p></td></tr><tr><td><p>2018</p></td><td><p>3</p></td></tr></tbody></table><p> </p><p>These figures do not include cases which are waiting for a grant to be issued. The data from April 2019 to June 2019 have been extracted from the HMCTS Reform Core Case Data system, which is a new system in active development, and may not be directly comparable with figures for earlier periods. All figures, especially those for April 2019 to June 2019, are provisional and subject to revision.</p><p> </p><p>Some grants are experiencing delays of between four and six weeks outside of our targets as a result of significant increases in work during March and April and some technology issues which have now been resolved. We have recruited more staff and are now issuing in excess of 1,000 grants a day, which is bringing waiting times down further.</p> answering member constituency Charnwood answering member printed Edward Argar grouped question UIN 282278 question first answered 03/09/2019 15:13:39 answering member 4362 label Biography information for Edward Argar
tabling member	3924 label Biography information for Yasmin Qureshi