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44263

registered interest
date	20/03/2014
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what customer, user and satisfaction surveys were conducted in the last 12 months in the Ministry of Justice and the agencies that report to it; which of them have been reported to the management board in the last 12 months; and which were commissioned by the management board.
tabling member printed	Lord Mendelsohn
uin	HL6212
answer	answer is ministerial correction date of answer 03/04/2014 answer text <p> </p><p> </p><p>The Ministry of Justice and its agencies (the National Offender Management Service, the Legal Aid Agency and the Office of the Public Guardian) have conducted the following customer, user and satisfaction surveys in the last 12 months:</p><p> </p><p><strong>Ministry of Justice:</strong></p><ul><li>Pilot postal and telephone survey with civil court customers</li><li>E-questionnaire with individuals and businesses who have brought commercial cases to the rolls building</li><li>Inclusion of questions in the Crime Survey for England and Wales to explore views and experiences of users of our services</li></ul><p>These surveys were not commissioned by the Executive Committee and the findings from these surveys have not been reported to the Committee.</p><p> </p><p><strong>National Offender Management Service:</strong></p><ul><li>The Offender Management Feedback Questionnaire (OMFQ) survey of offenders under probation supervision</li><li>The Measuring the Quality of Prison Life (MQPL) survey of prisoners</li></ul><p>The results of both surveys are reported to the NOMS Agency Board. The OMFQ was agreed at Director level, and the MQPL surveys are undertaken for many years with the agreement of the NOMS Agency Board.</p><p> </p><p> </p><p><strong>Office of the Public Guardian:</strong></p><ul><li>Deputy customer satisfaction survey</li><li>Lasting power of attorney (LPA) customer satisfaction survey</li><li>Digital LPA tool user feedback survey – at the end of the online digital application process</li></ul><p>These surveys were commissioned/approved by the OPG Board, and the survey results have been passed to the board.</p><p> </p><p><strong>Legal Aid Agency:</strong></p><ul><li>Client satisfaction surveys with users of the civil legal aid telephone advice service</li><li>Survey to pilot users of the new civil legal aid online system</li><li>Customer service survey of legal aid providers</li><li>Other ad hoc customer satisfaction surveys</li></ul><p>The findings from the surveys with users of the civil legal aid telephone advice service have been reported to the LAA Board. The remaining surveys have not been reported to or commissioned by the LAA Board.</p><p> </p><p>Her Majesty's Courts and Tribunals Service have not conducted any surveys in the last 12 months.</p> answering member printed Lord Faulks question first answered 03/04/2014 12:00:00 answering member 4183 label Biography information for Lord Faulks
tabling member	4286 label Biography information for Lord Mendelsohn

43441

registered interest
date	17/03/2014
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, how many parents represented themselves at court in child proceedings in the most recent period for which figures are available.
tabling member constituency	Hammersmith
tabling member printed	Mr Andy Slaughter
uin	192290
answer	answer is ministerial correction date of answer 03/04/2014 answer text <p> </p><p> </p><p>Information on the legal representation of parties in family courts is available at a national level in table 2.4 of Court Statistics Quarterly the latest edition of which is available at this link:</p><p> </p><p><a title="https://www.gov.uk/government/publications/court-statistics-quarterly-july-to-september-2013" href="https://www.gov.uk/government/publications/court-statistics-quarterly-july-to-september-2013" target="_blank">https://www.gov.uk/government/publications/court-statistics-quarterly-july-to-september-2013</a></p><p> </p><p>However, you should note that this information relates to whether parties have a recorded representative, rather than whether they are litigants in person. It is also based on the number of disposals, rather than parents, and cases may of course involve multiple disposals.</p><p> </p><p>Parties with no legal representation are not a new phenomenon in our courts. Judges are used to helping persons with no legal representation, including explaining procedures and what is expected of them. We have also taken steps to help people who either want or have to represent themselves in court, including publishing a revised guide for separating parents and increased training for judges. The link to the guide is:</p><p> </p><p> </p><p><a href="http://hmctsformfinder.justice.gov.uk/courtfinder/forms/cb7-eng.pdf" target="_blank">http://hmctsformfinder.justice.gov.uk/courtfinder/forms/cb7-eng.pdf</a></p> answering member constituency North West Cambridgeshire answering member printed Mr Shailesh Vara question first answered 03/04/2014 12:00:00 answering member 1496 label Biography information for Shailesh Vara
tabling member	1516 label Biography information for Andy Slaughter

43444

registered interest
date	17/03/2014
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what the average length of time between judgement and sentencing in criminal trials in England was in the latest period for which figures are available; and what assessment he has made of the trends in the time taken.
tabling member constituency	Sefton Central
tabling member printed	Bill Esterson
uin	192266
answer	answer is ministerial correction date of answer 01/04/2014 answer text <p>HMCTS can only answer this question for trials in the Crown Court. The case management database for magistrates' courts does not hold the date of conviction in a way we can calculate the time from conviction to sentence for all defendants so the only way we could answer the question would be to manually check each case file which would incur disproportionate costs.</p><p>The Crown Court database does and Table 1 below shows the average length between the latest conviction date in a trial and the date of sentence. The trend has seen the time between conviction and sentence falling from an average of 35.8 calendar days in 2007-08 to 24.6 calendar days in the first half of 2013-14. When a trial has more than one offence the jury may not reach verdicts against all on the same day, and the sentence cannot take place until all offences have a verdict.</p><table><tbody><tr><td colspan="2"><p>Table 1 -Average length between conviction and sentence in Crown Court centres in England for defendants sentenced between April and September 2013</p></td></tr><tr><td><p>Period</p></td><td><p>Average</p></td></tr><tr><td><p>April to September 2013</p></td><td><p>24.6 calendar days</p></td></tr><tr><td><p>2012-13</p></td><td><p>28.2</p></td></tr><tr><td><p>2011-12</p></td><td><p>28.2</p></td></tr><tr><td><p>2010-11</p></td><td><p>30.2</p></td></tr><tr><td><p>2009-10</p></td><td><p>32.8</p></td></tr><tr><td><p>2008-09</p></td><td><p>34.4</p></td></tr><tr><td><p>2007-08</p></td><td><p>35.8</p></td></tr></tbody></table><p>Notes:</p><ol type="1"><li>The average number of calendar days between the latest jury conviction date and the earliest substantial sentence date.</li><li>Includes cases where the defendant changes their plea to guilty during the trial.</li><li>This is internal management information run specifically to answer this question.</li></ol><p> </p><p>The judiciary are able to sentence following conviction without the need for additional hearings as a result of initiatives currently in place. The judicially lead early guilty plea scheme aims to have guilty plea cases concluded at a single hearing. Similarly the probation service are able to provide reports on the day of conviction to facilitate the sentencing of the defendant.</p> answering member constituency North West Cambridgeshire answering member printed Mr Shailesh Vara question first answered 01/04/2014 12:00:00 answering member 1496 label Biography information for Shailesh Vara
tabling member	4061 label Biography information for Bill Esterson