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<p>The University of Leicester <ins class="ministerial">completed</ins><del class="ministerial">published</del>
their <em>Evaluation of Digital Technology in Prisons</em>, (Palmer, Hatcher and Tonkin)
in 2019, which covered the pilot<del class="ministerial">s</del> in HMP Wayland <ins
class="ministerial">but did not include</ins><del class="ministerial">and</del> HMP
Berwyn. <ins class="ministerial">The intention is to publish this shortly.</ins></p><p>
</p><p>The pilots saw the introduction of laptops to both prisons which give access
to prison-related notices, communication and rules, mental health advice and education
materials. Prisoners also have some access to self-service tools, which helps to reduce
the administrative burden on prison staff. This platform is monitored daily for usage
and through digital feedback from prisoners and staff.</p><p> </p><p>The evaluation
<ins class="ministerial">indicated</ins><del class="ministerial">found</del> that
staff and prisoners viewed the presence of digital technology as an incentive for
good behaviour and the implementation of the technology, particularly the in-cell
telephones, <ins class="ministerial">was seen to have</ins><del class="ministerial">had</del>
reduced the potential for tension on the wings, and perceived levels of conflict.</p>
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