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1138066
registered interest false more like this
date less than 2019-07-10more like thismore than 2019-07-10
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Translation Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, how much HM Courts and Tribunals Service has spent on (a) courts translation services and (b) Capita Translation Services in each of the last 10 financial years. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 275723 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-07-15more like thismore than 2019-07-15
answer text <p>HMCTS was created on the 1 April 2011. We are unable to provide information for financial years prior to that date. This question has been interpreted to mean costs for all language services, both translators, and interpreters provided in a court setting, and for printed materials available in HMCTS buildings.</p><p> </p><p>The contract with Capita commenced on 30th January 2012, and ended on 30th October 2016. The new Language Services Contracts commenced on the 31st October 2016, with services provided by thebigword Group Limited, Clarion Interpreting and The Language Shop.</p><p> </p><p>The spend by Her Majesty’s Courts and Tribunals Service on courts translations services was as follows, by financial year:</p><table><tbody><tr><td><p>Year</p></td><td><p>Total Cost (£)</p></td><td><p>Capita Charges (£)</p></td></tr><tr><td><p>2011-12 (Commenced from 30th January 2012)</p></td><td><p>7,080,332</p></td><td><p>1,440</p></td></tr><tr><td><p>2012-13</p></td><td><p>4,955,510</p></td><td><p>1,083,181</p></td></tr><tr><td><p>2013-14</p></td><td><p>7,305,324</p></td><td><p>6,501,870</p></td></tr><tr><td><p>2014-15</p></td><td><p>7,431,045</p></td><td><p>7,182,866</p></td></tr><tr><td><p>2015-16</p></td><td><p>7,111,949</p></td><td><p>6,548,023</p></td></tr><tr><td><p>2016-17</p></td><td><p>9,683,794</p></td><td><p>4,264,196</p></td></tr></tbody></table><p> </p><p>Our most recent statistics show language service requests are at their highest since the new contract was introduced in 2016 the clear majority – 97% - were fulfilled. It is vital that victims, witnesses and defendants understand what is happening in court to ensure justice is done, and we will always take steps to ensure a qualified interpreter is provided when needed.</p>
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2019-07-15T16:17:49.35Zmore like thismore than 2019-07-15T16:17:49.35Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1136876
registered interest false more like this
date less than 2019-07-04more like thismore than 2019-07-04
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Courts: Sales more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, what the sale price was of each (a) magistrates' court building, (b) youth court and (c) Crown court sold in the last two years. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 273363 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-07-09more like thismore than 2019-07-09
answer text <p>Sales of Magistrates’, Youth and Crown court buildings from the 2017/18 financial year onwards are as follows</p><table><tbody><tr><td><p><strong>Property</strong></p></td><td><p><strong>Receipt (£)</strong></p></td><td><p><strong>Reform/Pre-reform</strong></p></td></tr><tr><td><p>Abergavenny Magistrates Court</p></td><td><p>499,809</p></td><td><p>Reform</p></td></tr><tr><td><p>Barnstaple Magistrates' &amp; County Court</p></td><td><p>95,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Bolton Magistrates' Court</p></td><td><p>750,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Brecon Law Court</p></td><td><p>575,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Caerphilly Magistrates Court</p></td><td><p>445,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Chester-le-Street Magistrates Court</p></td><td><p>100,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Cirencester Magistrates' Court</p></td><td><p>450,000</p></td><td><p>Pre-reform</p></td></tr><tr><td><p>Dolgellau Mags &amp; Crown Court</p></td><td><p>67,509</p></td><td><p>Reform</p></td></tr><tr><td><p>Dorking Magistrates' Court</p></td><td><p>2,125,000</p></td><td><p>Pre-reform</p></td></tr><tr><td><p>Greenwich Magistrates Court</p></td><td><p>12,005,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Hammersmith Magistrates’ Court</p></td><td><p>43,000,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Holyhead Magistrates Court (North Anglsey),</p></td><td><p>112,500</p></td><td><p>Reform</p></td></tr><tr><td><p>Keighley (Bingley) Magistrates' Court</p></td><td><p>254,310</p></td><td><p>Pre-reform</p></td></tr><tr><td><p>Liverpool, Dale Street Magistrates</p></td><td><p>1,000,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Lyndhurst Magistrates' Court</p></td><td><p>900,000</p></td><td><p>Pre-reform</p></td></tr><tr><td><p>Northallerton Magistrates' Court</p></td><td><p>450,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Oswestry Magistrates' Court</p></td><td><p>110,602</p></td><td><p>Pre-reform</p></td></tr><tr><td><p>Richmond Upon Thames Magistrates Court</p></td><td><p>9,850,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Solihull Magistrates Court</p></td><td><p>4,300,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Tottenham (Enfield) Magistrates Court</p></td><td><p>4,570,000</p></td><td><p>Reform</p></td></tr><tr><td><p>Towcester Magistrates' Court</p></td><td><p>50,000</p></td><td><p>Pre-reform</p></td></tr><tr><td><p>Waltham Forest Magistrates Court</p></td><td><p>3,471,040</p></td><td><p>Reform</p></td></tr><tr><td><p>Watford Magistrates Court</p></td><td><p>3,836,000</p></td><td><p>Reform</p></td></tr></tbody></table><p> </p><p>The table above excludes transfers of surplus properties to other government departments (such as Homes England) as these are not categorised as a sale transaction, but as an internal transfer within government.</p><p> </p><p>The closure of any court is not taken lightly – it only happens following full public consultation and when communities have reasonable access to alternative courts.</p><p> </p><p>Since the start of the Reform Programme, money raised from the sale of surplus buildings has been reinvested in the reform of HM Courts &amp; Tribunals Service. The table above identifies pre-reform buildings where this is not the case.</p>
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2019-07-09T16:21:57.233Zmore like thismore than 2019-07-09T16:21:57.233Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1136743
registered interest false more like this
date less than 2019-07-03more like thismore than 2019-07-03
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Courts: Sales more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, what information his Department holds on the (a) market value of courts sold as part of HM Courts and Tribunal reform programme and (b) the resale value of those courts after they entered private ownership. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 272804 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-07-08more like thismore than 2019-07-08
answer text <p>HMCTS achieves market value when selling surplus buildings and takes professional advice as part of the disposal process to make sure that this is the case.</p><p> </p><p>Sale receipts for court and tribunal buildings sold since 2016 are as follows</p><table><tbody><tr><td><p><strong>Property</strong></p></td><td><p><strong>Receipt (£)</strong></p></td></tr><tr><td><p>Abergavenny Magistrates Court</p></td><td><p>499,809</p></td></tr><tr><td><p>Barnstaple Magistrates' &amp; County Court</p></td><td><p>95,000</p></td></tr><tr><td><p>Bolton Magistrates' Court</p></td><td><p>750,000</p></td></tr><tr><td><p>Bow County Court</p></td><td><p>3,500,000</p></td></tr><tr><td><p>Bracknell Magistrates' Court</p></td><td><p>1,000,001</p></td></tr><tr><td><p>Brecon Law Court</p></td><td><p>575,000</p></td></tr><tr><td><p>Bridgend Magistrates Court</p></td><td><p>375,000</p></td></tr><tr><td><p>Caerphilly Magistrates Court</p></td><td><p>445,000</p></td></tr><tr><td><p>Carmarthen Law Courts (The Guildhall)</p></td><td><p>223,000</p></td></tr><tr><td><p>Chester-le-Street Magistrates Court</p></td><td><p>100,000</p></td></tr><tr><td><p>Dolgellau Mags &amp; Crown Court</p></td><td><p>67,509</p></td></tr><tr><td><p>Feltham Magistrates Court</p></td><td><p>2,150,000</p></td></tr><tr><td><p>Gloucester Western Road</p></td><td><p>850,000</p></td></tr><tr><td><p>Grantham Magistrates Court</p></td><td><p>560,000</p></td></tr><tr><td><p>Greenwich Magistrates Court</p></td><td><p>12,005,000</p></td></tr><tr><td><p>Hammersmith Magistrates’ Court</p></td><td><p>43,000,000</p></td></tr><tr><td><p>Holyhead Magistrates Court (North Anglsey),</p></td><td><p>112,500</p></td></tr><tr><td><p>Lambeth County Court</p></td><td><p>100,000</p></td></tr><tr><td><p>Liverpool, Dale Street Magistrates</p></td><td><p>1,000,000</p></td></tr><tr><td><p>Llangefni County Court</p></td><td><p>72,000</p></td></tr><tr><td><p>Neath And Port Talbot County Court</p></td><td><p>250,000</p></td></tr><tr><td><p>Northallerton Magistrates' Court</p></td><td><p>450,000</p></td></tr><tr><td><p>Pontypridd Magistrates Court</p></td><td><p>350,000</p></td></tr><tr><td><p>Rhyl County Court</p></td><td><p>92,150</p></td></tr><tr><td><p>Richmond Upon Thames Magistrates Court</p></td><td><p>9,850,000</p></td></tr><tr><td><p>Solihull Magistrates Court</p></td><td><p>4,300,000</p></td></tr><tr><td><p>Spalding Magistrates' Court</p></td><td><p>278,350</p></td></tr><tr><td><p>Tottenham (Enfield) Magistrates Court</p></td><td><p>4,570,000</p></td></tr><tr><td><p>Waltham Forest Magistrates Court</p></td><td><p>3,471,040</p></td></tr><tr><td><p>Watford Magistrates Court</p></td><td><p>3,836,000</p></td></tr><tr><td><p>Weston Super Mare Magistrates' Court</p></td><td><p>116,078</p></td></tr><tr><td><p>Woolwich County Court</p></td><td><p>2,555,000</p></td></tr></tbody></table><p> </p><p>The table above excludes transfers of surplus properties to other government departments (such as Homes England) as these are not categorised as sale transactions, but as internal transfers within government.</p><p> </p><p>Since the start of the Reform Programme all money raised from the sale of surplus buildings has been reinvested in the reform of HM Courts &amp; Tribunals Service.</p><p>HM Courts &amp; Tribunals Service does not hold information on the resale value of former court and tribunal buildings. HM Courts and Tribunals Service does however monitor resale values in instances that could yield overage. As with any property, details of any subsequent sales can be obtained from the Land Registry.</p>
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2019-07-08T15:07:41.82Zmore like thismore than 2019-07-08T15:07:41.82Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1136198
registered interest false more like this
date less than 2019-07-02more like thismore than 2019-07-02
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Courts more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, how many sitting days in courts were presided over by a recorder in (a) England, (b) Greater London and (c) Greater Manchester in (i) each of the last three financial years and (ii) the 2019-20 financial year. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 272170 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-08-02more like thismore than 2019-08-02
answer text <p>The number of sittings days sat by recorders in the last three financial years in the requested locations are set out in the table below. These figures cover sitting days by recorders in County, Family and Crown Courts.</p><table><tbody><tr><td><p> </p></td><td><p>1 April 2016 to 31 March 2017</p></td><td><p>1 April 2017 to 31 March 2018</p></td><td><p>1 April 2018 to 31 December 2018<sup>1</sup></p></td></tr><tr><td><p>England</p></td><td><p>30,769</p></td><td><p>30,459</p></td><td><p>16,801</p></td><td><p> </p></td></tr><tr><td><p>Greater London</p></td><td><p>9,578</p></td><td><p>8,907</p></td><td><p>4,566</p></td><td><p> </p></td></tr><tr><td><p>Greater Manchester</p></td><td><p>1,522</p></td><td><p>1,720</p></td><td><p>907</p></td><td><p> </p></td></tr></tbody></table><p> </p><p><sup>1 </sup>Note these figures are only for nine months as opposed to the twelve months in the columns for 2016/17 and 2017/18. This is because the latest published data only runs to December 2018 and under the Code of Practice for Official Statistics we cannot provide any more recent data until that data (covering 2019) has been published. The data for 2019 will be published in June 2020.</p><p> </p><p>The latest published data is available here. <a href="https://www.gov.uk/government/statistics/civil-justice-statistics-quarterly-january-to-march-2019" target="_blank">https://www.gov.uk/government/statistics/civil-justice-statistics-quarterly-january-to-march-2019</a>. It is part of the Royal Courts of Justice Annual Tables (which contain at Table 5.2 a breakdown of sitting days by type of work and level of judge)</p><p> </p><p>The data source for these figures are a number of operational systems and as such are liable to change and may not reflect previously published statistics.</p><p> </p><p>Last year Crown Court trial waiting times were at their lowest since 2014, with this year’s allocation of sitting days reflecting this.</p>
answering member constituency Charnwood more like this
answering member printed Edward Argar more like this
question first answered
less than 2019-08-02T14:31:06.277Zmore like thismore than 2019-08-02T14:31:06.277Z
answering member
4362
label Biography information for Edward Argar more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1136199
registered interest false more like this
date less than 2019-07-02more like thismore than 2019-07-02
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Courts: Disability more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, whether specialised employees with training on how to support people with disabilities are available in each court. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 272171 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-07-09more like thismore than 2019-07-09
answer text <p>HM Courts and Tribunals Service (HMCTS) launched new guidance to staff in November 2018 to help ensure it meets its legal duty (under the Equality Act 2010) to provide reasonable adjustments for users with disabilities. This empowers staff to remove barriers and support users with disabilities.</p><p> </p><p>HMCTS will also shortly issue a new reasonable adjustment learning product for staff so that they have the capability and confidence to support court and tribunal users with disabilities. This learning will be mandatory for all HMCTS operational staff to complete.</p><p> </p><p>HMCTS also has a page on <a href="https://www.gov.uk/government/organisations/hm-courts-and-tribunals-service/about/equality-and-diversity" target="_blank"><strong>GOV.UK</strong></a> setting out the support it provides, pointing users to who they can contact to get the right support, and explaining how individual needs will be discussed with the judge hearing a case.</p><p> </p><p>HMCTS is committed to ensuring access to courts and tribunals is maintained for all staff and users.</p>
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2019-07-09T16:40:04.793Zmore like thismore than 2019-07-09T16:40:04.793Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1135970
registered interest false more like this
date less than 2019-07-01more like thismore than 2019-07-01
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Courts: Translation Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, what estimate he has made of the (a) number of court cases rescheduled due to problems with interpreting or translating services and (b) additional cost incurred from that rescheduling in each of the last three years. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 271430 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-07-04more like thismore than 2019-07-04
answer text <p>The Ministry does not hold central data for all jurisdictions and hearing types in which interpreters are used and to manually review each case would incur disproportionate costs. However, central information does exist on the number of trials listed in the criminal courts which were adjourned as a result of interpreters being unavailable. This data is published in Criminal Court Statistics.</p><p><a href="https://www.gov.uk/government/collections/criminal-court-statistics" target="_blank">https://www.gov.uk/government/collections/criminal-court-statistics</a></p><p>A table detailing such occurrences over the last three years for which data is available is copied below.</p><p> </p><table><tbody><tr><td><p> </p></td><td colspan="3"><p>Crown Courts</p></td><td colspan="3"><p>Magistrates’ Courts</p></td></tr><tr><td><p>Year</p></td><td><p>Number of trials</p></td><td><p>Adjourned due to interpreter availability</p></td><td><p>% of trials adjourned due to interpreter availability</p></td><td><p>Number of trials</p></td><td><p>Adjourned due to interpreter availability</p></td><td><p>% of trials adjourned due to interpreter availability</p></td></tr><tr><td><p>2016</p></td><td><p><strong>37,339</strong></p></td><td><p>30</p></td><td><p>0.1%</p></td><td><p><strong>149,423</strong></p></td><td><p>495</p></td><td><p>0.3%</p></td></tr><tr><td><p>2017</p></td><td><p><strong>34,579</strong></p></td><td><p>29</p></td><td><p>0.1%</p></td><td><p><strong>136,962</strong></p></td><td><p>423</p></td><td><p>0.3%</p></td></tr><tr><td><p>2018</p></td><td><p><strong>29,583</strong></p></td><td><p>17</p></td><td><p>0.1%</p></td><td><p><strong>123,023</strong></p></td><td><p>495</p></td><td><p>0.4%</p></td></tr></tbody></table><p> </p><p>As the associated costs for HMCTS of rescheduling trial cases will vary, depending on whether other work was able to be heard in that courtroom, this information is not held centrally.</p><p>The department continues to monitor its language service contracts closely and work with the suppliers to drive improvements and reduce the cost on the taxpayer. The Language Service contract has achieved a fulfilment rate of 97% over the first quarter of 2019.</p>
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2019-07-04T14:49:11.863Zmore like thismore than 2019-07-04T14:49:11.863Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1132240
registered interest false more like this
date less than 2019-06-14more like thismore than 2019-06-14
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Race and Ethnicity Board more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, how many people are members of the Race and Ethnicity Board that was established as a result of the Lammy Review; how many hours the members of that Board have worked in the last 12 months; what the budget is of that Board; and whether the Budget has remained the same in each year since that Board was established. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 264755 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-06-19more like thismore than 2019-06-19
answer text <p>As part of the Government’s response to the Lammy Review, we have set up a Race and Ethnicity Board to oversee progress on the recommendations, and the wider agenda of race disparity. The Board currently has circa 22 members and is chaired by the Ministry of Justice Director General for Policy, Communications and Analysis. Membership of the Board includes senior level representation from departmental policy groups (from Ministry of Justice and other government departments), operational bodies such as HM Prison and Probation Service, HM Courts and Tribunal Service, and the Crown Prosecution Service, and external members. It is not possible to isolate individual time spent on race disparity work, as the board members hold these positions as part of their wider work responsibilities. However, the board was set up in January 2018 and has since met on a quarterly basis. The board does not have a dedicated budget as work is resourced separately by the various organisations responsible for actions to address racial disparities.</p>
answering member constituency Charnwood more like this
answering member printed Edward Argar more like this
question first answered
less than 2019-06-19T16:04:02.05Zmore like thismore than 2019-06-19T16:04:02.05Z
answering member
4362
label Biography information for Edward Argar more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1131835
registered interest false more like this
date less than 2019-06-12more like thismore than 2019-06-12
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading HM Courts and Tribunals Service: Reform more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, what the total spending was on (a) academic research and (b) public consultations undertaken by his Department to inform the HMCTS reform programme in each financial year since 2011-12. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 263790 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-07-17more like thismore than 2019-07-17
answer text <p>HMCTS and the Ministry of Justice have undertaken a number of formal written consultation exercises since the Reform Programme began in 2016. This included the Ministry of Justice consultation on the Reform Programme entitled Transforming our Justice System, which set out the Government’s broad approach to reform and sought views on three specific sets of proposals: the assisted digital strategy; automatic online conviction and statutory standard penalty; and tribunal panel composition.</p><p> </p><p>HMCTS has spent the following amounts on academic research for evaluation of reform:</p><p> </p><p>2016/17: £220,000 for research on the Citizen user Experience</p><p>2017/18: £50,000 for research on the Professional User Experience</p><p>2017/18: £40,000 for a survey of SSCS appellants digital capability</p><p>2018/19: £49,000 for LSE evaluation of video hearings in tax</p><p>2018/19: £47,976 for research on Flexible Operating Hours</p><p> </p><p>HMCTS undertakes public consultation when reorganising estate or closing a tribunal building. This work is conducted by civil servants alongside other duties and it is not possible to capture an accurate assessment of the time and cost spent on this.</p>
answering member constituency Blackpool North and Cleveleys more like this
answering member printed Paul Maynard more like this
question first answered
less than 2019-07-17T15:36:55.72Zmore like thismore than 2019-07-17T15:36:55.72Z
answering member
3926
label Biography information for Paul Maynard more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this
1130675
registered interest false more like this
date less than 2019-06-07more like thismore than 2019-06-07
answering body
Ministry of Justice more like this
answering dept id 54 more like this
answering dept short name Justice remove filter
answering dept sort name Justice more like this
hansard heading Ministry of Justice: Telephone Services more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Justice, pursuant to the Answer of 21 May 2019 to Question 253551 on Ministry of Justice: telephone services, on what date that helpline was set up; how many calls that helpline received in each month from the date it was set up to 30 April 2019; what promotional material was used to advertise that helpline's use; and whether that helpline is still in use. more like this
tabling member constituency Bolton South East more like this
tabling member printed
Yasmin Qureshi more like this
uin 261502 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-06-28more like thismore than 2019-06-28
answer text <p>The attached table shows the number of calls received by each telephone line, these go back as far as data is available.</p><p> </p><p>The CICA phoneline was set up in 2007/2008. HMCTS centralised its telephone service to go through their Loughborough Contact Centre in 2011. The LAA phonelines have existed in various formats for the past 17 years. OPG do not have the exact date that the phone line was set up. All phonelines are still in use.</p><p> </p><p>All numbers are advertised on relevant department websites and some are included on letterheads and corporate literature.</p> more like this
answering member constituency Charnwood more like this
answering member printed Edward Argar more like this
question first answered
less than 2019-06-28T15:42:53.907Zmore like thismore than 2019-06-28T15:42:53.907Z
answering member
4362
label Biography information for Edward Argar more like this
attachment
1
file name Copy of Table for PQ 261502.xlsx more like this
title Table more like this
tabling member
3924
label Biography information for Yasmin Qureshi more like this