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751419

registered interest
date	12/07/2017
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	House of Commons: Working Hours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, how many employees experienced a reduction in working hours during the 2017 Dissolution period; and what the (a) smallest, (b) average and (c) largest total reduction in earnings was by proportion of those people who did experience a reduction in working hours.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	4488
answer	answer is ministerial correction date of answer 20/07/2017 answer text <p>No members of staff experienced a reduction in their contractual working hours as a result of Dissolution or a decrease in their contractual earnings.</p><p>Staff employed in areas where there was a reduction in work as a result of Dissolution would have had limited opportunity to work non-contractual additional hours or overtime, unless they were helping out areas that were busier because of the Dissolution, such as Digital Services or the New Members Reception Area. Staff continue to receive their contractual monthly salary during periods of lower operational demand. Some staff will have taken annual leave or used up banked hours of Time off in Lieu (TOIL).</p><p>Fluctuations in working hours are managed locally; mainly through flexitime or rostering arrangements. This information is not held centrally.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 20/07/2017 10:05:39 answering member 151 label Biography information for Tom Brake
tabling member	478 label Biography information for Lord Field of Birkenhead

820710

registered interest
date	11/01/2018
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Palace of Westminster: Post Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, (a) how many and (b) which hon. Members were consulted about the change in the opening hours of the post office in Members' Lobby.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	122128
answer	answer is ministerial correction date of answer 01/02/2018 answer text <p>In response to a Post Office Counters Ltd (POCL) request under its Memorandum of Understanding with both Houses of Parliament, the House of Commons Administration Committee agreed a change to the opening hours of the Post Office counter located in Members Lobby. This change altered the closing time of the counter on Sitting Days from 2200 to 1900.</p><p>Because of the timing of the 2017 General Election and the delay in setting up Domestic Committees, the Administration Committee was notified of the change some considerable time after POCL gave notice that it would need to reduce the opening hours for staffing reasons.</p><p>The decision was made at the Committee’s meeting on 11 December 2017, and implemented from 8 January 2018. Whilst there was no House-wide consultation with hon. Members, the Committee based its decision around data on usage of the counter facility, ensuring value for money whilst avoiding unnecessary duplication of services.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 01/02/2018 10:27:17 answering member 151 label Biography information for Tom Brake
tabling member	478 label Biography information for Lord Field of Birkenhead

843571

registered interest
date	19/02/2018
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Palace of Westminster: Post Offices
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, pursuant to the Answer of 1 February 2018 to Question 122128, if he will provide an assurance that no further reductions will be made to the opening hours of the Post Office in Central Lobby.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	127912
answer	answer is ministerial correction date of answer 22/02/2018 answer text <p>In the last Parliament, committees in both Houses agreed a Memorandum of Understanding between Parliament and Post Office Counters Ltd (POCL) to formalise the arrangement under which POCL provide counter services to Parliament. Due to the importance of counter services on the parliamentary estate to Members of both Houses, this agreement provides assurance that the service would not be withdrawn or changed without consultation with and notice to Members.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 22/02/2018 13:09:31 answering member 151 label Biography information for Tom Brake
tabling member	478 label Biography information for Lord Field of Birkenhead

1038958

registered interest
date	10/01/2019
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Parliamentary Estate: Security
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, what recent assessment the Commission has made of the efficiency of call-handling procedures in the House of Commons Pass Office.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	207164
answer	answer is ministerial correction date of answer 17/01/2019 answer text <p>The Pass Office recently introduced a Netcall telephone management system in order to monitor calls. In general, this shows that the Pass Office is receiving an increased volume of calls. This reflects a 17% increase in the number of pass applications, from 10,849 in 2017 to 12,940 in 2018. In particular, the Pass Office experienced a large increase in calls following the Christmas break. This coincided with a period when the Pass Office was suffering from staff shortages. While this is now being addressed, it has meant that the office currently has fewer people dedicated to responding to calls, as the back-office team also perform duties such as processing security clearance applications.</p><p>The Pass Office is keen to ensure good customer service. As calls to the Pass Office are often to check on the status of applications, callers are being advised to email the Pass Office with the relevant information. This is so that Pass Office staff can then respond more effectively and swiftly to these enquiries. The Pass Office encourages e-mail enquiries as the best way customers can get a quick update on the status of an application.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 17/01/2019 20:05:34 answering member 151 label Biography information for Tom Brake
tabling member	478 label Biography information for Lord Field of Birkenhead

1052355

registered interest
date	31/01/2019
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	House of Commons: Heating
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, if the Commission will make an assessment of the merits of supplementary heating in the Library Corridor so that the officers of the House standing there are kept warm.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	215109
answer	answer is ministerial correction date of answer 13/02/2019 answer text <p>The welfare of our staff is of course our principal concern. Whilst the issue of supplementary heating has not been raised by any of the Doorkeepers through the usual management channels, I can confirm that the situation has already been assessed and a simple solution, involving the closing of a fire door, has been identified, which will be implemented immediately, subject to consultation with the fire safety team. In addition, the high level windows in library corridor, which had been contributing to a cold draught in the corridor, have now all been closed.<br></p><p>The Doorkeepers are on post for a maximum of 30 minutes at a time, and the post is rotated daily between a team of 11 Doorkeepers, so the team should find that the proposed solution will deliver immediate benefits to their working environment.<br></p><p>The Library Corridor is not presently heated. It is lined on both sides with bookcases which means there is nowhere to install any radiators, and the pipework to do so currently does not exist.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 13/02/2019 19:03:18 answering member 151 label Biography information for Tom Brake
tabling member	478 label Biography information for Lord Field of Birkenhead

1123719

registered interest
date	29/04/2019
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Portcullis House: Cleaning Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, how many times on average on a working day each bathroom or lavatory was cleaned in Portcullis House in (a) 2019 and (b) 2009.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	248591
answer	answer is ministerial correction date of answer 02/05/2019 answer text <p>All bathrooms and lavatories in Portcullis House are cleaned overnight, Monday to Friday.</p><p>In addition to the overnight clean each bathroom or lavatory has a minimum of two to a maximum of nine janitorial visits per day in high footfall areas such as the Atrium and 1st floors of Portcullis House, Monday to Friday.</p><p>We do not have data available for 2009.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 02/05/2019 16:20:49 answering member 151 label Biography information for Tom Brake
tabling member	478 label Biography information for Lord Field of Birkenhead

1133249

registered interest
date	19/06/2019
answering body	House of Commons Commission
answering dept id	18
answering dept short name	House of Commons Commission
answering dept sort name	House of Commons Commission
hansard heading	Members' Staff: General Practitioners
house id	1
legislature	25259 pref label House of Commons
question text	To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, whether Members' staff can (a) register with and (b) access an on-site medical doctor.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	266763
answer	answer is ministerial correction date of answer 02/07/2019 answer text <p>Members’ staff cannot register with nor access an on-site medical doctor as there are none on-site. There are occupational health physicians who work within the Parliamentary Health and Wellbeing Service (PHWS) via a contract with Guys and St Thomas’ hospital. Managers can refer their staff to PHWS for advice and support if they feel that their health is being affected by their work. Members of Parliament can seek occupational health advice for their staff via the Members HR advisory service.</p> answering member constituency Carshalton and Wallington answering member printed Tom Brake question first answered 02/07/2019 16:19:30 answering member 151 label Biography information for Tom Brake previous answer version 125150 answering member constituency Carshalton and Wallington answering member printed Tom Brake answering member 151 label Biography information for Tom Brake
tabling member	478 label Biography information for Lord Field of Birkenhead