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453804
star this property registered interest false more like this
star this property date less than 2016-02-22more like thismore than 2016-02-22
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading House of Commons: Catering more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Carshalton and Wallington representing the House of Commons Commission, what the Commission's policy is on the allocation of service charges paid by card to (a) permanent and (b) contracted canteen and hospitality staff working on the parliamentary estate. more like this
star this property tabling member constituency Hampstead and Kilburn more like this
star this property tabling member printed
Tulip Siddiq more like this
star this property uin 27612 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-02-29more like thismore than 2016-02-29
star this property answer text <p>Service charges paid by debit and credit cards are passed on to catering staff employed by the House of Commons in addition to their wages through the House of Commons payroll system. They are shared equally amongst staff working on a particular day in a given venue.</p><p>Agency (contracted) workers do not receive service charge amounts as there is no mechanism for these to be paid to the individual as the agencies are paid separately to the House of Commons payroll system.</p> more like this
star this property answering member constituency Carshalton and Wallington more like this
star this property answering member printed Tom Brake more like this
star this property question first answered
less than 2016-02-29T16:03:43.737Zmore like thismore than 2016-02-29T16:03:43.737Z
star this property answering member
151
star this property label Biography information for Tom Brake more like this
star this property tabling member
4518
star this property label Biography information for Tulip Siddiq more like this
767631
star this property registered interest false more like this
star this property date less than 2017-10-09more like thismore than 2017-10-09
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading Parliament: Broadband more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, what the average broadband download speed is on the Parliamentary estate. more like this
star this property tabling member constituency West Bromwich East more like this
star this property tabling member printed
Tom Watson more like this
star this property uin 106531 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2017-10-12more like thismore than 2017-10-12
star this property answer text <p>The Parliamentary Estate provides users with a number of different broadband solutions with varying bandwidth based on usage and capacity requirements. These are listed below:</p><ul><li>Parliament’s main secure private network (PN) resilient internet connection = 2Gbps bandwidth</li><li>The secure ‘internet direct’ resilient wireless service = 400Mbps bandwidth</li><li>Broadband over a phone line = 5–7Mbps bandwidth</li></ul><p><br>The Digital Service takes action where possible to improve the broadband download speed across the Parliamentary Estate. However, due to the age and condition of the Palace of Westminster it is difficult to improve both the wiring that is available and to supplement the wireless connectivity.</p><p>The average download speeds on these services will vary as it depends on a number of factors such as the capability of the user’s device, the connection type (wired/wireless), the size of download, the current bandwidth utilisation on any given day and the volume of users/devices connected, as these internet services and bandwidths are shared with all users across the Parliamentary estate. Due to these factors, the Digital Service does not hold data relating to the average download speed.</p>
star this property answering member constituency Carshalton and Wallington more like this
star this property answering member printed Tom Brake more like this
star this property question first answered
less than 2017-10-12T13:02:06.14Zmore like thismore than 2017-10-12T13:02:06.14Z
star this property answering member
151
star this property label Biography information for Tom Brake more like this
star this property tabling member
1463
star this property label Biography information for Tom Watson more like this
443824
star this property registered interest false more like this
star this property date less than 2016-01-11more like thismore than 2016-01-11
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading House of Commons: UK Membership of EU more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Carshalton and Wallington representing the House of Commons Commission, what contingency arrangements the House of Commons Commission has made for the eventuality of a majority leave vote in the upcoming EU referendum. more like this
star this property tabling member constituency East Worthing and Shoreham more like this
star this property tabling member printed
Tim Loughton more like this
star this property uin 21947 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2016-01-18more like thismore than 2016-01-18
star this property answer text <p>The House of Commons Commission has made no contingency arrangements in the eventuality of a majority leave vote in the upcoming EU referendum.</p><br /> more like this
star this property answering member constituency Carshalton and Wallington more like this
star this property answering member printed Tom Brake more like this
star this property question first answered
less than 2016-01-18T12:45:22.053Zmore like thismore than 2016-01-18T12:45:22.053Z
star this property answering member
151
star this property label Biography information for Tom Brake more like this
star this property tabling member
114
star this property label Biography information for Tim Loughton more like this
674478
star this property registered interest false more like this
star this property date less than 2017-01-17more like thismore than 2017-01-17
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading House of Commons: Staff more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the right hon. Member for Carshalton and Wallington, representing the House of Commons Commission, how many House staff are nationals of an EU country other than the UK. more like this
star this property tabling member constituency Westmorland and Lonsdale more like this
star this property tabling member printed
Tim Farron more like this
star this property uin 60497 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2017-01-23more like thismore than 2017-01-23
star this property answer text <p>For the purpose of security clearance all staff have to declare a nationality. The Pass Office database shows that the House of Commons including bi-cameral departments holds security clearance and passes for a total of 2,653 staff. 153 of these have declared a nationality of an EU country other than the UK. This equates to 5.77%.</p> more like this
star this property answering member constituency Carshalton and Wallington more like this
star this property answering member printed Tom Brake more like this
star this property question first answered
less than 2017-01-23T10:36:53.94Zmore like thismore than 2017-01-23T10:36:53.94Z
star this property answering member
151
star this property label Biography information for Tom Brake more like this
star this property tabling member
1591
star this property label Biography information for Tim Farron more like this
62968
star this property registered interest false more like this
star this property date less than 2014-06-19more like thismore than 2014-06-19
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading Parliamentary Information and Communications Technology Service more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, which contractors have been hired by PICT during the current financial year; and which such contractors have had their contracts terminated due to poor performance. more like this
star this property tabling member constituency Dunfermline and West Fife more like this
star this property tabling member printed
Thomas Docherty more like this
star this property uin 201451 more like this
star this property answer
answer
unstar this property is ministerial correction true more like this
star this property date of answer less than 2014-06-24more like thismore than 2014-06-24
star this property answer text <p>So far during the financial year 2014/15 PICT has employed <del class="ministerial">57</del><ins class="ministerial">61</ins> contractors, of whom <del class="ministerial">14</del><ins class="ministerial">15</ins> have been supporting services for Members. Further details cannot be provided without identifying individuals. Many are on short term contracts. None has had a contract terminated early.</p> more like this
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property question first answered
less than 2014-06-24T10:19:35.157more like thismore than 2014-06-24T10:19:35.157
star this property question first ministerially corrected
less than 2014-06-26T12:08:43.3091507Zmore like thismore than 2014-06-26T12:08:43.3091507Z
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property previous answer version
4754
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property tabling member
3962
star this property label Biography information for Thomas Docherty more like this
62969
star this property registered interest false more like this
star this property date less than 2014-06-19more like thismore than 2014-06-19
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading Computer Software more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, what estimate he has made of the cost to date of introducing Office 365; what the final cost of introducing Office 365 is expected to be; and what feedback on the installation has been received so far from (a) hon. Members and (b) House staff. more like this
star this property tabling member constituency Dunfermline and West Fife more like this
star this property tabling member printed
Thomas Docherty more like this
star this property uin 201450 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-06-24more like thismore than 2014-06-24
star this property answer text <p>The costs of the Microsoft 365 project to September 2014 are:</p><p>2013/14 £355,667<br> 2014/15 £144,333</p><p>The net savings made as a result of this project for 2014 to 2020 are:</p><table><tbody><tr><td><p><strong><br> Savings<br> (000s)</strong></p></td><td><p><strong><br> 13/14<br> (a)</strong></p></td><td><p><strong>14/15</strong></p></td><td><p><strong>15/16</strong></p></td><td><p><strong>16/17</strong></p></td><td><p><strong>17/18</strong></p></td><td><p><strong>18/19</strong></p></td><td><p><strong>19/20</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Revenue – Staff</p></td><td><p>0</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>191</p></td><td><p>1,146</p></td></tr><tr><td><p>Revenue – Other</p></td><td><p>-33</p></td><td><p>22</p></td><td><p>232</p></td><td><p>282</p></td><td><p>293</p></td><td><p>292</p></td><td><p>295</p></td><td><p>1,381</p></td></tr><tr><td><p><strong>Total</strong></p></td><td><p><strong>-33</strong></p></td><td><p><strong>213</strong></p></td><td><p><strong>423</strong></p></td><td><p><strong>473</strong></p></td><td><p><strong>483</strong></p></td><td><p><strong>483</strong></p></td><td><p><strong>486</strong></p></td><td><p><strong>2,527</strong></p></td></tr><tr><td colspan="9"><p>(a) The negative figure for 2013/14 reflects the start-up cost of the project.</p></td></tr></tbody></table><p>Office 2013 is the latest versions of Word, Excel, and Outlook. Microsoft 365 is Microsoft's cloud hosted version of these tools, together with some new tools accessible once a user's email box has been migrated to Microsoft 365.</p><p>The Microsoft 365 project has provided all users with the upgraded version of the Office 2013 suite. 90% of Members and their staff have upgraded their machines to Office 2013. As part of the pilot of Microsoft 365, 12 Members and their staff have had their mailboxes migrated to Microsoft 365. The remaining Members and their staff email boxes will be migrated to Microsoft 365 in June and July 2014. All House staff have completed both of these steps.</p><p>The general feedback from Members and their staff has been that the new product is similar to Office 2007, with some people liking the new features. We have received some negative feedback about the colour scheme of Outlook 2013 and about the new location of file/print/save buttons in Office 2013; similar feedback was received from House staff. In response PICT have produced guidance for staff on how to darken the colour scheme in Outlook and have been assured by Microsoft that they are working to address the interface issues in future upgrades.</p><p>There were some difficulties reported by people upgrading their Office 2013 remotely. This was due to the slow download of security updates for users with poor broadband connections.</p><p>The Members and their staff taking part in the pilots of Microsoft 365 have given positive feedback on the communications, support materials and service provided by PICT. As part of the migration Members have to reconnect their mobile devices to the new service and this has caused some difficulty for Blackberry users.</p><p>The migration of House staff to Microsoft 365 overlapped with unrelated network failures in January–February 2014, which affected perception of the product. Feedback from those migrated after the network was stabilised was much more positive. We have recently initiated 30 pilots of the wider suite of tools in Microsoft 365, and we have received positive feedback from these pilots, with users requesting to keep the new tools.</p>
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property question first answered
less than 2014-06-24T10:19:02.6557059Zmore like thismore than 2014-06-24T10:19:02.6557059Z
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property tabling member
3962
star this property label Biography information for Thomas Docherty more like this
65745
star this property registered interest false more like this
star this property date less than 2014-07-03more like thismore than 2014-07-03
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading Computer Software more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, pursuant to his Answer of 24 June 2014, Official Report, column 134W, on computer software, what feedback has been received on the mechanics of the implementation of Microsoft 365 from (a) members of the Administration Committee and (b) other hon. Members. more like this
star this property tabling member constituency Dunfermline and West Fife more like this
star this property tabling member printed
Thomas Docherty more like this
star this property uin 203932 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-07-08more like thismore than 2014-07-08
star this property answer text <p>In May Parliamentary ICT (PICT) piloted migrating Members' mailboxes to Microsoft 365. In this Members' pilot, PICT migrated 82 mailboxes, including the mailboxes of 10 hon. Members, their staff and 12 members of the House of Lords. One of the hon. Members involved in this pilot is a Member of the Administration Committee. PICT requested feedback on the migrations in an anonymous survey. Four people in the pilot survey reported a problem with the migration of their email. Because the survey was anonymous, it is not possible to say who responded to the survey.</p><p>A paper on the implementation of Microsoft 365, which included feedback from the survey, was presented to the Administration Committee for their meeting on 16 June. A member of the Committee expressed serious concern that Office 365 was not well received by users. The Chair of the Committee is also aware of written complaints from three other hon. Members about recent changes.</p><p>PICT began the migrations for other hon. Members and their staff on 22 June. By 4 July over 1,800 mailboxes assigned to hon. Members and their staff had been migrated.</p><p>The most common cause of a call to the service desk after the mailbox migration has been to request help to follow the process for logging into the new mail box for the first time. The second most common problem relates to mobile devices. Parliamentary email stops working on mobile devices until they are reconfigured to point to the new server after the migration. BlackBerry devices need to be physically reconfigured by PICT, and this process can take over an hour. Furthermore, it takes longer for personal BlackBerry devices than for BlackBerries issued by PICT. In addition, new security features have made it difficult to synchronise some android devices with mailboxes.</p><p>For those having a problem with their email, it is of course disruptive, and PICT have dedicated specialists on hand to assist.</p><p> </p>
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property question first answered
less than 2014-07-08T13:36:10.3362694Zmore like thismore than 2014-07-08T13:36:10.3362694Z
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property tabling member
3962
star this property label Biography information for Thomas Docherty more like this
65746
star this property registered interest false more like this
star this property date less than 2014-07-03more like thismore than 2014-07-03
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading Computer Software more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, pursuant to his Answer of 24 June 2014, Official Report, column 134W, on computer software, how many calls the PICT Service Desk has received from hon. Members and their staff relating to problems resulting from the migration of their mailboxes to Microsoft 365. more like this
star this property tabling member constituency Dunfermline and West Fife more like this
star this property tabling member printed
Thomas Docherty more like this
star this property uin 203933 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-07-08more like thismore than 2014-07-08
star this property answer text <p>Following a pilot, PICT began the migration of the mailboxes of hon. Members and their staff on 22 June. By 4 July over 1,800 mailboxes assigned to hon. Members and their staff had been migrated.</p><p>In the period from 22 June to 12:00 on 4 July, PICT logged 128 cases from hon. Members and their staff which were directly related to problems resulting from the migration of their mailboxes to Microsoft 365. 112 of those cases are now closed. During the same period, PICT logged 149 other cases from hon. Members and their staff requesting advice or help which were directly related to other aspects of the migrations to Microsoft 365.</p><p> </p> more like this
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property question first answered
less than 2014-07-08T13:37:53.1285438Zmore like thismore than 2014-07-08T13:37:53.1285438Z
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property tabling member
3962
star this property label Biography information for Thomas Docherty more like this
76853
star this property registered interest false more like this
star this property date less than 2014-07-09more like thismore than 2014-07-09
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading House of Commons Board of Management more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, whether members of the House of Commons Management Board require authorisation from the Chief Executive, House of Commons Commission or any other authority before undertaking external speaking engagements related to their professional role. more like this
star this property tabling member constituency Dunfermline and West Fife more like this
star this property tabling member printed
Thomas Docherty more like this
star this property uin 204886 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-07-15more like thismore than 2014-07-15
star this property answer text <p>The Clerk of the House is the line manager of the other executive members of the Management Board. As part of the House Service's policy of making the work of the House better known to the public, the Clerk encourages members of the Management Board to speak about their work, while of course observing necessary requirements of impartiality and confidentiality, and avoiding any conflicts of interest. Accordingly, within those guidelines, he has given discretion to members of the Board to accept invitations to speak as they see fit.</p><p> </p> more like this
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property question first answered
less than 2014-07-15T16:24:55.3822336Zmore like thismore than 2014-07-15T16:24:55.3822336Z
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property tabling member
3962
star this property label Biography information for Thomas Docherty more like this
76854
star this property registered interest false more like this
star this property date less than 2014-07-09more like thismore than 2014-07-09
star this property answering body
House of Commons Commission more like this
star this property answering dept id 18 more like this
star this property answering dept short name House of Commons Commission remove filter
star this property answering dept sort name House of Commons Commission more like this
unstar this property hansard heading Computer Software more like this
star this property house id 1 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property question text To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, what assessment the Commission has made of the effectiveness to date of the introduction of Office 365; and on what evidence and measures the Commission based that assessment. more like this
star this property tabling member constituency Dunfermline and West Fife more like this
star this property tabling member printed
Thomas Docherty more like this
star this property uin 204885 more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
star this property date of answer less than 2014-07-17more like thismore than 2014-07-17
star this property answer text <p>The Commission has made no formal assessment of the effectiveness to date of the introduction of Office 2013 and Microsoft 365 email.</p><p>Parliamentary ICT (PICT) acknowledges that the implementation has not been as simple and straightforward as was hoped, and is aware that it has caused problems for some hon. Members. PICT is working to resolve most of these problems, the most common of which are described below. The lessons learned from these problems are being implemented to improve deployment and support arrangements. PICT apologises for the inconvenience experienced by hon. Members.</p><p>Following the upgrade to Office 2013, PICT received a large number of support calls, including from users who found that the process of upgrading to Office 2013 remotely took much longer than expected. Some Members have also commented negatively on the look and feel of the new product.</p><p>Access to 365 requires an update and reconfiguration of both desktops/laptops and mobile devices. In some cases the upgrade to the desktop and user profile has needed adjustment once the migration has been completed. In a greater number of cases hon. Members who have mobile devices have required assistance to reconfigure the devices to receive the 365 services. All BlackBerry owners have needed assistance to do this because it is a technical task and, depending upon the ownership of the model and its software version, some hon. Members have had real difficulty with the migration process.</p><p>365 has a limit on the number of people who can be added to a single email distribution list, and some hon. Members have found this causes difficulty. PICT have offered assistance and advice has been offered to work around this issue.</p><p>Once successfully migrated, the Office 365 service offers significant benefits to users, including a much larger email box, an easier to use login process, and access to services from any location and device as long as there is an internet connection and a modern browser.</p>
star this property answering member constituency Caithness, Sutherland and Easter Ross more like this
star this property answering member printed John Thurso more like this
star this property question first answered
less than 2014-07-17T08:07:25.7235618Zmore like thismore than 2014-07-17T08:07:25.7235618Z
star this property answering member
1399
star this property label Biography information for Viscount Thurso more like this
star this property tabling member
3962
star this property label Biography information for Thomas Docherty more like this