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<p>In line with the Government’s commitment to transparency, it is the Home Office’s
intention to publish details of the Service Levels (Schedule 7 of the contract) relating
to the Next Generation Visa (NGOV) Services contract delivered by VFS Global using
Contracts Finder (part of gov.uk). These Service Levels set out the criteria Home
Office uses to assess the performance of VFS Global in handling visa and settlement
applications. Regrettably, the Home Office is currently experiencing technical issues
and is not able to publish contract information using Contracts Finder.</p>
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