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<p>Operational delivery of NHS Continuing Healthcare (CHC) is the responsibility of
the integrated care boards (ICBs), with oversight from NHS England. The National Framework
makes clear that ICBs are expected to reach a decision in most cases within 28 days
of being notified of an individual’s potentially eligibility. Further information
on the National Framework is available at the following link:</p><p><a href="https://www.gov.uk/government/publications/national-framework-for-nhs-continuing-healthcare-and-nhs-funded-nursing-care"
target="_blank">https://www.gov.uk/government/publications/national-framework-for-nhs-continuing-healthcare-and-nhs-funded-nursing-care</a></p><p>All
ICBs must have a CHC local resolution process in place, in order to support individuals
who may wish to challenge a decision. NHS England has provided best practice guidance
to ICBs, outlining how local resolution should operate. This includes a recommendation
that ICBs should complete a request for a local review within three months of receipt.
Where it has not been possible to resolve the matter, the individual may apply to
NHS England for an independent review of the decision.</p>
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