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<p>The Foreign and Commonwealth Office (FCO) regularly seeks feedback to consider
where it might do more to support British citizens in particularly difficult circumstances.
With this in mind, the former Foreign Secretary asked Dame Judith MacGregor to carry
out a review of how the FCO handles complex consular cases. This was completed last
year, and focused on policy rather than the detail of specific cases, although Dame
Judith did meet a number of families to hear about their experience.</p>
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