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answering dept short name	Energy and Climate Change
date	2014-11-11
tabling member printed	Simon Kirby
max date	2015-07-01
max answer › question first answered	2015-07-07T16:31:57.56Z

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registered interest

date

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and

answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


pref label

question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

exactly:

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and

answer text

answering member constituency

answering member printed

question first answered

answering member


label

tabling member


label

155455

registered interest

date

11/11/2014

answering body

Department for Energy and Climate Change

answering dept id

answering dept short name

Energy and Climate Change

answering dept sort name

Energy and Climate Change

hansard heading

Correspondence

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Energy and Climate Change, how often his Department reviews its processes regarding the logging of emails, letters and other correspondence received; and if he will make a statement.

tabling member constituency

Brighton, Kemptown

tabling member printed

Simon Kirby

uin

214249

answer

is ministerial correction

date of answer

17/11/2014

answer text

DECC is committed to ensuring that correspondence is logged efficiently and in a timely manner. When correspondence to the Department is sent in via DECC’s official channels, it is processed by DECC’s central Correspondence Unit.The DECC Correspondence Unit conducts regular reviews of its correspondence handling processes (including logging of all correspondence) as part of its ongoing work on continuous improvement, with weekly opportunities for feedback from staff. The DECC Correspondence Unit also meets with Fivium, (the database provider) at least once a year to review enhancements or upgrades, and whether current processes are fit for purpose.

answering member constituency

Hastings and Rye

answering member printed

Amber Rudd

question first answered

17/11/2014 15:54:56

answering member

3983

	label	Biography information for Amber Rudd

tabling member

3929

	label	Biography information for Simon Kirby