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answering dept short name	Digital, Culture, Media and Sport
answer › date of answer	2021-06-10
hansard heading	Nuisance Calls

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answering body

answering dept id

answering dept short name

answering dept sort name

hansard heading

house id

legislature


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question text

tabling member constituency

tabling member printed

uin

answer

is ministerial correction

date of answer

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answer text

answering member constituency

answering member printed

question first answered

answering member


label

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label

1330334

registered interest

date

07/06/2021

answering body

Department for Digital, Culture, Media and Sport

answering dept id

answering dept short name

Digital, Culture, Media and Sport

answering dept sort name

Digital, Culture, Media and Sport

hansard heading

Nuisance Calls

house id

legislature

25259

	pref label	House of Commons

question text

To ask the Secretary of State for Digital, Culture, Media and Sport, what steps his Department and associated regulatory authorities are taking to reduce nuisance automated marketing calls.

tabling member constituency

Ealing, Southall

tabling member printed

Mr Virendra Sharma

uin

11717

answer

is ministerial correction

date of answer

10/06/2021

answer text

Companies that make marketing calls are regulated by both the Privacy and Electronic Communications Regulations 2003 (PECR) and the Data Protection Act 2018 (DPA). The PECR was designed to complement the DPA and impose strict obligations on organisations that make marketing calls to individuals in the UK. The Government has taken a number of actions to tackle nuisance and automated marketing calls through amendments to the PECR. This includes introducing director liability and working with the Ministry of Justice and HM Treasury to ban cold calls from personal injury firms and pension providers. We also secured over £1 million to provide vulnerable people with call blocking devices. The regulators Ofcom and the Information Commissioner’s Office have developed a joint action plan to tackle the harm to consumers caused by nuisance calls and communications. This can be found at:<a href="https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/tackling-nuisance-calls-messages" target="_blank">https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/tackling-nuisance-calls-messages</a> We continue to work with regulators and the telecoms industry in a joined up effort to tackle the issue of nuisance marketing communications.

answering member constituency

Maldon

answering member printed

Mr John Whittingdale

question first answered

10/06/2021 14:32:55

answering member

39

	label	Biography information for Sir John Whittingdale

tabling member

1604

	label	Biography information for Mr Virendra Sharma