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419453

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	A303
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether they intend fully to honour Article 4 of the 1972 Convention Concerning the Protection of the World’s Heritage in respect of any future A303 dualling scheme at Stonehenge; and if not, whether they intend to withdraw as a signatory to the World Heritage Convention.
tabling member printed	Baroness Jones of Moulsecoomb
uin	HL2384
answer	answer is ministerial correction date of answer 23/09/2015 answer text <p>This Government will continue to honour its obligations under article 4 of the World Heritage Convention regarding the Stonehenge and Avebury World Heritage Site. We are<strong> </strong>committed to working with UNESCO and its advisory bodies to ensure that the Outstanding Universal Value of the World Heritage Site is taken into consideration in any forthcoming road scheme. We will be closely monitoring the development of any such scheme as it progresses.</p> answering member printed Baroness Neville-Rolfe question first answered 23/09/2015 10:34:35 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	4297 label Biography information for Baroness Jones of Moulsecoomb

419492

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what assessment his Department has made of the effect on vulnerable consumers of the switching regime in the mobile sector.
tabling member constituency	Knowsley
tabling member printed	Mr George Howarth
uin	10548
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>The Government is committed to working with Ofcom to support quick and easy switching in communications markets. In its current consultation on mobile switching, Ofcom sets out considerations of how current switching processes may lead to consumer harm. Problems that may occur include consumer difficulty with switching processes, unnecessary costs, navigating different processes, breaks in continuity of service, lack of awareness of the implications of and any liabilities arising from switching, and erroneous transfers and ‘slamming’ (where consumers are switched without their consent). Ofcom’s evidence suggests that, although existing mobile switching processes perform relatively well against those measures, they are likely to generate a degree of consumer harm.</p><p>For those who have not switched, the perception of a difficult process can inhibit their engagement with the market and any decision to switch, which is likely to mean they are paying more. BIS research indicates that consumers who may be vulnerable by virtue of personal circumstances - for example, those who are elderly, not working and/or lack ‘self-efficacy’, confidence or trust - tend to be fairly disengaged from markets and the purchase process. Those consumers are much less likely than other groups to gather information, check whether they are on the best deal or switch supplier.</p><p>Ofcom is currently consulting on options to improve mobile switching, with the aim of simplifying and automating the process for all consumers.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:31 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	481 label Biography information for Sir George Howarth

419493

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what representations his Department has received from Ofcom on that body's powers to mandate a gaining provider-led switching regime in the mobile sector.
tabling member constituency	Knowsley
tabling member printed	Mr George Howarth
uin	10549
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>The Government is committed to working with Ofcom to support quick and easy switching in communications markets and we will do all we can to move towards a system of gaining provider-led (GPL) switching across the board. Ofcom is currently consulting on process reforms for switching mobile services, including proposals for a GPL model. Under its existing powers, it has already introduced GPL processes for customers switching broadband and fixed-line services. It is apparent from my officials’ ongoing discussions with Ofcom - and from its recent work and current proposals to improve switching processes - that Ofcom has powers to introduce a GPL switching regime for mobile services, should it determine following its consultation that such a reform would be proportionate.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:43 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	481 label Biography information for Sir George Howarth

419494

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	BBC
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, if he will take steps to ensure that the amount of original radio and television content on the BBC does not decrease following the review of the BBC Charter.
tabling member constituency	Redcar
tabling member printed	Anna Turley
uin	10663
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>The Charter Review consultation document, published on 16 July, invited views on the BBC's approach to content production and the quota systems in place. This issue will be considered as part of the Charter Review process.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:39:53 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4449 label Biography information for Anna Turley

419495

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Broadband
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what steps he has taken to ensure that effective regulation is in place to hold fibreoptic cable network companies to account for not providing mobile telephone operators with a resilient base station network and for not remedying network failure swiftly; and if he will make a statement.
tabling member constituency	North East Hampshire
tabling member printed	Mr Ranil Jayawardena
uin	10633
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>In this case, under ‘security requirements’: sections 105A to D of the Communications Act 2003, the legislation that applies to telecoms providers requires them to take measures to protect the security and resilience of their networks and services. Ofcom has the power to intervene if it believes a provider is not taking the appropriate measures. This legislation applies to fibre optic network operators providing back haul to mobile operators.</p><p>Generally, commercial agreements between providers will specify service levels to be adhered to, including times for remedying network disruptions. However, in its Business Connectivity Market Review (consultation 15 May 2015 - 31 July 2015), Ofcom stated that it considers BT’s quality of service in providing wholesale Ethernet leased line connections (including mobile backhaul) to be unacceptable, despite improvements that it acknowledges the company has made. Therefore the Regulator has proposed to impose obligations on BT to improve its provision of wholesale leased line services, with minimum standards of certainty of delivery date; provision lead-times; and repair times.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:58 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4498 label Biography information for Mr Ranil Jayawardena

419496

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Broadband
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what recent assessment he has made of the effectiveness of the regulation of broadband providers in order to ensure that customers receive the service that they pay for and are properly compensated if they do not; and if he will make a statement.
tabling member constituency	North East Hampshire
tabling member printed	Mr Ranil Jayawardena
uin	10635
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>There are a number of coverage and quality measures that apply to communications providers; for example, spectrum licence conditions on mobile coverage and targets for Openreach on repair and installation times for fixed line and broadband services. Ofcom is working with the main broadband providers and mobile operators to ensure that appropriate redress is available to consumers when necessary, including when coverage and quality is unsatisfactory. Consumers can also seek redress on an individual basis, under the term implied into service contracts by the Supply of Goods and Services Act 1982, that the service will be carried out with reasonable care and skill. Effective from 1 October 2015, the Consumer Rights Act 2015 makes clear the rights of redress for consumers who do not receive a service that conforms to their contract; depending on circumstances, suitable remedies can include a price reduction, compensation or a right of exit.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey grouped question UIN 10636 question first answered 12/10/2015 12:39:24 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4498 label Biography information for Mr Ranil Jayawardena

419497

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Mobile Phones
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what recent assessment he has made of the effectiveness of the regulation of mobile telephone operators in order to ensure that customers receive the service that they pay for and are properly compensated if they do not; and if he will make a statement.
tabling member constituency	North East Hampshire
tabling member printed	Mr Ranil Jayawardena
uin	10636
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>There are a number of coverage and quality measures that apply to communications providers; for example, spectrum licence conditions on mobile coverage and targets for Openreach on repair and installation times for fixed line and broadband services. Ofcom is working with the main broadband providers and mobile operators to ensure that appropriate redress is available to consumers when necessary, including when coverage and quality is unsatisfactory. Consumers can also seek redress on an individual basis, under the term implied into service contracts by the Supply of Goods and Services Act 1982, that the service will be carried out with reasonable care and skill. Effective from 1 October 2015, the Consumer Rights Act 2015 makes clear the rights of redress for consumers who do not receive a service that conforms to their contract; depending on circumstances, suitable remedies can include a price reduction, compensation or a right of exit.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey grouped question UIN 10635 question first answered 12/10/2015 12:39:24 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4498 label Biography information for Mr Ranil Jayawardena

419498

registered interest
date	17/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Museums and Galleries: Fees and Charges
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, what steps he is taking to ensure that national galleries and museums remain free at the point of use.
tabling member constituency	Redcar
tabling member printed	Anna Turley
uin	10662
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>Free access to all national museums and galleries was a commitment made in the 2015 Conservative Party Manifesto and remains government policy.</p><p>Management agreements between DCMS and all national museums and galleries highlight as a priority that “free entry to the permanent collections of the national museums will continue to be available and public access will be protected.”</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:39:40 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4449 label Biography information for Anna Turley

419070

registered interest
date	16/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Broadband: Business
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Culture, Media and Sport, pursuant to the Answer of 15 September 2015 to Question 9926, what steps he is taking specifically to support fibre to the premises.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	10535
answer	answer is ministerial correction date of answer 12/10/2015 answer text <p>We are proposing action in a number of areas to encourage the market to invest in better fixed communications infrastructure.</p><p>We intend to reform the Electronic Communications Code - the statutory framework governing rights of access to private premises. We will be implementing the Broadband Cost Reduction Directive to help reduce the cost of rolling out high speed broadband. We will review the effectiveness of the fixed planning changes introduced in England in 2013 to determine whether they should be made permanent. We will also encourage and support innovative approaches in street works which can lower the cost and speed up deployment of faster broadband.</p><p>We will continue to look for new ways to support fixed infrastructure deployment in consultation with industry.</p> answering member constituency Wantage answering member printed Mr Edward Vaizey question first answered 12/10/2015 12:38:17 answering member 1580 label Biography information for Lord Vaizey of Didcot
tabling member	4124 label Biography information for Chi Onwurah

418788

registered interest
date	15/09/2015
answering body	Department for Culture, Media and Sport
answering dept id	10
answering dept short name	Culture, Media and Sport
answering dept sort name	Culture, Media and Sport
hansard heading	Dealing in Cultural Objects (Offences) Act 2003
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty’s Government whether there have been any prosecutions under the Dealing in Cultural Objects (Offences) Act 2003.
tabling member printed	The Earl of Clancarty
uin	HL2223
answer	answer is ministerial correction date of answer 21/09/2015 answer text <p>There have been no prosecutions to date under the Dealing in Cultural Objects (Offences) Act.</p> answering member printed Baroness Neville-Rolfe question first answered 21/09/2015 15:55:05 answering member 4284 label Biography information for Baroness Neville-Rolfe
tabling member	3391 label Biography information for The Earl of Clancarty