| answer text |
<p>The Government is committed to promoting fairness and transparency for leaseholders
and freeholders. We want to ensure that consumers only pay for the services that they
receive, that costs should be transparent, communicated effectively and that there
should be a clear route to challenge or redress if things go wrong.</p><p>As announced
on 21 December 2017, the Government will introduce legislation so that, in future,
ground rents on newly established leases of houses or flats are set at a peppercorn
(zero financial value).</p><p>In addition, on 1 April, the Department published its
response to the recent call for evidence on <em>Protecting consumers in the letting
and managing agent market</em>. Proposals include establishing a working group to
take forward work on regulating letting and managing agents as well as to consider
under what circumstances fees such as service charges, administration charges and
other charges placed on properties are justified, how they should be presented to
consumers and to explore the best means to challenge fees which are unjustified.</p><p
/><p><br></p>
|
|
