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1690499

registered interest
date	20/02/2024
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what assessment he has made of the need for debt enforcement companies to have (a) clear complaints procedures and (b) accessible avenues available for people trying to resolve a problem.
tabling member constituency	Bridgend
tabling member printed	Dr Jamie Wallis
uin	14962
answer	answer is ministerial correction date of answer 28/02/2024 answer text <p>This government strongly supports the Enforcement Conduct Board’s work, as an independent oversight body for enforcement companies, to develop standards for enforcement work and processes for handling complaints. The Enforcement Conduct Board will ensure that the rules are being followed and that those facing enforcement action are treated fairly.</p> answering member constituency Finchley and Golders Green answering member printed Mike Freer question first answered 28/02/2024 16:41:15 answering member 4004 label Biography information for Mike Freer
tabling member	4766 label Biography information for Dr Jamie Wallis

1463511

registered interest
date	17/05/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what assessment he has made of the adequacy of the process for a debt collection agency to ascertain the address of people against whom judgments have been made.
tabling member constituency	Birmingham, Ladywood
tabling member printed	Shabana Mahmood
uin	3541
answer	answer is ministerial correction date of answer 25/05/2022 answer text <p>The general principles governing the service, of documents in legal proceedings, are contained in Part 6 of the Civil Procedure Rules. A claimant must take “reasonable steps” to establish the defendant’s current address. Where the claimant is unable do so, they must consider whether there is an alternative place or method by which the claim may be served with the permission of the court. If the claimant is unable to establish either the defendant’s current address or an alternative method of service, the claim may be served on the defendant’s last known address. The premise being that individuals are responsible for updating their creditors with their new address and/or having their mail redirected.</p><p> </p><p>Claimants, including debt collection agencies, in civil court proceedings must sign a statement of truth that they believe the facts stated in the claim form are true. This includes the names and addresses of the parties. Anyone who deliberately provides false information may be subject to contempt of court proceedings, and if contempt is proved the penalty is imprisonment or a fine.</p><p> </p><p>The Ministry of Justice has not undertaken an assessment of the process that claimants, including debt enforcement agencies, use to ascertain the address of defendants who have had a court judgment made against them.</p> answering member constituency South Suffolk answering member printed James Cartlidge grouped question UIN 3542 question first answered 25/05/2022 09:07:09 answering member 4519 label Biography information for James Cartlidge
tabling member	3914 label Biography information for Shabana Mahmood

1463512

registered interest
date	17/05/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps a debt collection agency is required to take to verify the personal details, including home address, of the person they are attempting to collect debt from.
tabling member constituency	Birmingham, Ladywood
tabling member printed	Shabana Mahmood
uin	3542
answer	answer is ministerial correction date of answer 25/05/2022 answer text <p>The general principles governing the service, of documents in legal proceedings, are contained in Part 6 of the Civil Procedure Rules. A claimant must take “reasonable steps” to establish the defendant’s current address. Where the claimant is unable do so, they must consider whether there is an alternative place or method by which the claim may be served with the permission of the court. If the claimant is unable to establish either the defendant’s current address or an alternative method of service, the claim may be served on the defendant’s last known address. The premise being that individuals are responsible for updating their creditors with their new address and/or having their mail redirected.</p><p> </p><p>Claimants, including debt collection agencies, in civil court proceedings must sign a statement of truth that they believe the facts stated in the claim form are true. This includes the names and addresses of the parties. Anyone who deliberately provides false information may be subject to contempt of court proceedings, and if contempt is proved the penalty is imprisonment or a fine.</p><p> </p><p>The Ministry of Justice has not undertaken an assessment of the process that claimants, including debt enforcement agencies, use to ascertain the address of defendants who have had a court judgment made against them.</p> answering member constituency South Suffolk answering member printed James Cartlidge grouped question UIN 3541 question first answered 25/05/2022 09:07:09 answering member 4519 label Biography information for James Cartlidge
tabling member	3914 label Biography information for Shabana Mahmood

1462369

registered interest
date	12/05/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what recent assessment he has made of the efficiency of court bailiffs in the collection of unpaid debts following a court order for recovery and enforcement; and what steps he plans to take to improve services for claimants seeking recovery of unpaid debts.
tabling member constituency	North East Bedfordshire
tabling member printed	Richard Fuller
uin	1149
answer	answer is ministerial correction date of answer 20/05/2022 answer text <p>The Ministry of Justice and HMCTS have taken steps to review County Court bailiffs’ capacity and have introduced efficiencies by reducing their administrative tasks. This has, and will, free up more bailiff resources to focus on enforcement activity.</p> answering member constituency South Suffolk answering member printed James Cartlidge question first answered 20/05/2022 10:57:59 answering member 4519 label Biography information for James Cartlidge
tabling member	3912 label Biography information for Richard Fuller

1462370

registered interest
date	12/05/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what plans he has to take steps help ensure that claimants in civil debt recovery cases are kept informed of the progress of court bailiff action on their behalf.
tabling member constituency	North East Bedfordshire
tabling member printed	Richard Fuller
uin	1150
answer	answer is ministerial correction date of answer 20/05/2022 answer text <p>In October 2021, following a review of the communications sent by HMCTS to claimants regarding the progress of their warrant, improvements to our case management system were made. This introduced improved communications to give claimants more focussed details on the progress of a warrant.</p><p>The HMCTS Reform Programme will provide the opportunity to review and deliver improvements to the service. The aspect of the Civil Reform Project focused on the enforcement of judgments commenced in April 2022 and is due to conclude by March 2023.</p> answering member constituency South Suffolk answering member printed James Cartlidge question first answered 20/05/2022 10:59:15 answering member 4519 label Biography information for James Cartlidge
tabling member	3912 label Biography information for Richard Fuller

1459941

registered interest
date	25/04/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, whether his Department has undertaken an assessment of the adequacy of the process used by debt collection agencies to ascertain the address of people against whom judgments have been made.
tabling member constituency	Birmingham, Ladywood
tabling member printed	Shabana Mahmood
uin	158912
answer	answer is ministerial correction date of answer 28/04/2022 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency South Suffolk answering member printed James Cartlidge question first answered 28/04/2022 09:12:26 answering member 4519 label Biography information for James Cartlidge
tabling member	3914 label Biography information for Shabana Mahmood

1459942

registered interest
date	25/04/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps a debt collection agency is required to take to verify the personal details, including home address, of the individual they are attempting to collect debt from.
tabling member constituency	Birmingham, Ladywood
tabling member printed	Shabana Mahmood
uin	158913
answer	answer is ministerial correction date of answer 28/04/2022 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency South Suffolk answering member printed James Cartlidge question first answered 28/04/2022 09:13:24 answering member 4519 label Biography information for James Cartlidge
tabling member	3914 label Biography information for Shabana Mahmood

1459943

registered interest
date	25/04/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps people can take to appeal court decisions made in their absence as a result of the court holding an incorrect home address.
tabling member constituency	Birmingham, Ladywood
tabling member printed	Shabana Mahmood
uin	158914
answer	answer is ministerial correction date of answer 28/04/2022 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency South Suffolk answering member printed James Cartlidge question first answered 28/04/2022 09:14:05 answering member 4519 label Biography information for James Cartlidge
tabling member	3914 label Biography information for Shabana Mahmood

1459944

registered interest
date	25/04/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what estimate he has made of the number of people found guilty in their absence in civil debt cases; and how many of those cases were as a result of the defendant not being aware of the summons due to the Court holding an incorrect home address.
tabling member constituency	Birmingham, Ladywood
tabling member printed	Shabana Mahmood
uin	158915
answer	answer is ministerial correction date of answer 28/04/2022 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency South Suffolk answering member printed James Cartlidge question first answered 28/04/2022 09:14:46 answering member 4519 label Biography information for James Cartlidge
tabling member	3914 label Biography information for Shabana Mahmood

1459945

registered interest
date	25/04/2022
answering body	Ministry of Justice
answering dept id	54
answering dept short name	Justice
answering dept sort name	Justice
hansard heading	Debt Collection
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Justice, what steps are the Courts required to take to ensure that (a) they have the correct personal details of defendants and (b) defendants are aware of their summons.
tabling member constituency	Birmingham, Ladywood
tabling member printed	Shabana Mahmood
uin	158916
answer	answer is ministerial correction date of answer 28/04/2022 answer text <p>It has not proved possible to respond to the hon. Member in the time available before Prorogation.</p> answering member constituency South Suffolk answering member printed James Cartlidge question first answered 28/04/2022 09:15:23 answering member 4519 label Biography information for James Cartlidge
tabling member	3914 label Biography information for Shabana Mahmood