Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered answering member label
tabling member	label

Search

1467939

registered interest
date	06/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Payment Exception Service
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what steps they are taking to promote the new Payment Exception Service for those who can no longer receive payment via the Post Office card.
tabling member printed	Baroness Hoey
uin	HL623
answer	answer is ministerial correction date of answer 20/06/2022 answer text <p>The Payment Exception Service is not actively promoted. The department policy is to pay claimants and pension recipients directly into a transactional account of their choice such as a bank account, building society account, credit union account, internet-based account, or a basic bank account.</p> answering member printed Baroness Stedman-Scott question first answered 20/06/2022 16:53:06 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	210 label Biography information for Baroness Hoey

1467940

registered interest
date	06/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Payment Exception Service
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many people have signed up to the Payment Exception Service.
tabling member printed	Baroness Hoey
uin	HL624
answer	answer is ministerial correction date of answer 20/06/2022 answer text <p>The Department can confirm that there were 68,546 active Payment Exception Service records at the end of April. These are records that received a payment during April.</p> answering member printed Baroness Stedman-Scott question first answered 20/06/2022 16:56:51 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	210 label Biography information for Baroness Hoey

1467974

registered interest
date	06/06/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Payment Exception Service: Telephone Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what was the average time for calls to be answered by the Payment Exception Service helpline since the beginning of this year; and what is the target time for answering calls to the Payment Exception Service helpline.
tabling member printed	Baroness Hoey
uin	HL625
answer	answer is ministerial correction date of answer 20/06/2022 answer text <p>The average time for calls to be answered is 10:32 minutes. This average is taken from calls received by the helpline between January until end of April. The latest in month average for April was 6:52 minutes.</p><p> </p><p>The Payment Exception Service helpline is managed by a supplier who do not contractually have a call target time, however each month the customer response times are reviewed taking into account both the nature of the customer call and ways to improve responses for customers.</p> answering member printed Baroness Stedman-Scott question first answered 20/06/2022 16:56:41 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	210 label Biography information for Baroness Hoey

1453831

registered interest
date	23/03/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	British Sign Language: Northern Ireland
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what plans they have to amend the British Sign Language Bill to extend its provisions to Northern Ireland; and if they have no such plans, whether they intend to introduce a British sign language law in Northern Ireland.
tabling member printed	Baroness Hoey
uin	HL7282
answer	answer is ministerial correction date of answer 06/04/2022 answer text <p>The Government is committed to supporting all people with a disability, including deaf people, to lead fulfilled, independent lives. For D/deaf people, we recognise that this should include the ability to communicate with others through British Sign Language (BSL) or other forms of deaf communication.</p><p> </p><p>The Minister for Disabled People has been working closely with Rosie Cooper MP to support the aims and development of her Private Members Bill to promote BSL. The Bill does not extend to Northern Ireland, in recognition of the existence of both British and Irish Sign Language among the Northern Irish D/deaf community. The Northern Ireland Executive proposes to take forward its own bill recognising both of these languages.</p><p> </p><p>This decision also reflects the territorial scope of the Equality Act 2010, which is limited to Great Britain.</p> answering member printed Baroness Stedman-Scott question first answered 06/04/2022 13:55:58 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	210 label Biography information for Baroness Hoey

1256129

registered interest
date	26/11/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Post Office Card Account: Pensioners
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what consultation they conducted with pensioner organisations regarding the decision not to renew their contract with the Post Office to provide accounts for the payment of state pensions and benefits.
tabling member printed	Baroness Hoey
uin	HL10758
answer	answer is ministerial correction date of answer 10/12/2020 answer text <p>The Department for Work and Pensions’ has communicated with external organisations including Pension Organisations to update on contract end arrangements and we will continue to use external communication routes to provide updates on the timings and customer communication arrangements surrounding closure of the Post Office card account.</p><p>The Departments preferred method of payment for all benefits and pensions is mainstream account, such as a bank, building society or credit union account. This provides individuals access to useful products and services that better meets their needs, for example, the ability to send and receive payments. We will continue to encourage customers to convert to mainstream accounts ahead of contract end.</p> answering member printed Baroness Stedman-Scott question first answered 10/12/2020 14:32:10 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	210 label Biography information for Baroness Hoey

1256130

registered interest
date	26/11/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Post Office Card Account
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government whether they sought to renew their current contract with the Post Office to provide accounts for the payment of state pensions and benefits at a lower price.
tabling member printed	Baroness Hoey
uin	HL10759
answer	answer is ministerial correction date of answer 10/12/2020 answer text <p>The contract with Post Office Limited is due to expire in November 2021 with an option to extend for a maximum of up to 3 years. The Department for Work and Pensions is working with Post Office Limited to agree exit timescales and arrangements. There is no option to replace Post Office Card Account once the current contract ends. The replacement service will be procured in line with public procurement regulations to ensure open and fair commercial competition.</p> answering member printed Baroness Stedman-Scott question first answered 10/12/2020 14:34:03 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	210 label Biography information for Baroness Hoey

1256131

registered interest
date	26/11/2020
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Post Office Card Account
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what options are available to individuals in receipt of a state pension or benefits who do not wish to open a bank account after the Post Office Card Account service is discontinued.
tabling member printed	Baroness Hoey
uin	HL10760
answer	answer is ministerial correction date of answer 10/12/2020 answer text <p>The Department for Work and Pensions preferred method of payment for all benefits is into a bank, building society or credit union account. For customers who are unable to open or manage a mainstream account or choose not to open an account the Department will offer an alternative Payment Exception Service to allow continued access to cash payments across all locations (including suburban and rural locations).</p> answering member printed Baroness Stedman-Scott question first answered 10/12/2020 14:35:02 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	210 label Biography information for Baroness Hoey

1122874

registered interest
date	24/04/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many cases have been raised with her Department since the commemoration of the Child Support (Miscellaneous Amendments) Regulations 2018 where a paying parent that is habitually resident in the UK, but has earnings and tax liabilities abroad, has effectively reduced their maintenance to zero; and if she will make a statement.
tabling member constituency	Vauxhall
tabling member printed	Kate Hoey
uin	246917
answer	answer is ministerial correction date of answer 02/05/2019 answer text <p>The Department does not hold this data<strong>. </strong></p> answering member constituency Colchester answering member printed Will Quince question first answered 02/05/2019 16:11:43 answering member 4423 label Biography information for Will Quince
tabling member	210 label Biography information for Baroness Hoey

1121501

registered interest
date	11/04/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether a paying parent is able to decide that they do not need to make child maintenance payments when their income and tax liability is derived overseas but are resident in the UK.
tabling member constituency	Vauxhall
tabling member printed	Kate Hoey
uin	244011
answer	answer is ministerial correction date of answer 24/04/2019 answer text <p>If a paying parent is found to be habitually resident in the UK, the Child Maintenance Service has jurisdiction to perform a calculation, once a legal liability to pay child maintenance is established. The maintenance calculation will be based on information held by HM Revenue &amp; Customs (HMRC) about their earnings for the most recent complete tax year.</p><p> </p><p>Access to income information reported by HMRC allows us to capture a much wider range of income types received by paying parents, including income from property, savings and investments (including dividends) and other miscellaneous income. In December 2018 we introduced new powers which also enable us to target complex earners via a calculation of notional income based on their assets.</p> answering member constituency Colchester answering member printed Will Quince question first answered 24/04/2019 09:56:10 answering member 4423 label Biography information for Will Quince
tabling member	210 label Biography information for Baroness Hoey

1109364

registered interest
date	03/04/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether section 69A of the Child Support (Miscellaneous Amendments) Regulations 2018 defines cash as an asset which can be factored into a paying parent's assessment.
tabling member constituency	Vauxhall
tabling member printed	Kate Hoey
uin	240472
answer	answer is ministerial correction date of answer 09/04/2019 answer text <p>Section 69A of the Child Support (Miscellaneous Amendments) Regulations 2018 specifies money, whether deposited or in cash, should be treated as an asset for the purposes of calculating notional income. The maintenance liability will then be adjusted where a notional annual income of £2,500 or more has been identified.</p> answering member constituency Colchester answering member printed Will Quince question first answered 09/04/2019 10:38:24 answering member 4423 label Biography information for Will Quince
tabling member	210 label Biography information for Baroness Hoey