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517250

registered interest
date	03/05/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Work Capability Assessment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many work capability assessments have been cancelled or rearranged in each of the last five years; and what the (a) shortest, (b) average and (c) longest period of time was before such an appointment was rearranged.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	36280
answer	answer is ministerial correction date of answer 09/05/2016 answer text <p>Around 55% of all cancelled appointments are customer instigated cancellations.</p><p> </p><p>On 1 March 2015, a new provider took over the Work Capability Assessment contract in which the Department had set a far higher target for face-to-face assessments than that for the previous contract holder. In order to achieve its target the new provider increased the number of assessments undertaken by 29% over that undertaken in the previous year. This led to more people being seen more quickly but with a subsequent rise in the number of cancellations.</p><p> </p><p>Cancelled/Re-arranged Work Capability Assessments in the last five years are shown in the table below:</p><p> </p><table><tbody><tr><td><p>Period</p></td><td><p>Number of Cancelled Appointments</p></td></tr><tr><td><p>1 May 2011 to 30 Apr 2012</p></td><td><p>377,122</p></td></tr><tr><td><p>1 May 2012 to 30 Apr 2013</p></td><td><p>509,653</p></td></tr><tr><td><p>1 May 2013 to 30 Apr 2014</p></td><td><p>398,133</p></td></tr><tr><td><p>1 May 2014 to 30 Apr 2015</p></td><td><p>333,990</p></td></tr><tr><td><p>1 May 2015 to 30 Apr 2016</p></td><td><p>505,950</p></td></tr></tbody></table><p> </p><p>(Source: Centre for Health Disability Assessments)</p><p> </p><p>Information on the shortest, average and longest period of time before appointments are re-arranged is not readily available and to provide it would incur disproportionate cost.</p> answering member constituency Witham answering member printed Priti Patel question first answered 09/05/2016 16:35:11 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

516373

registered interest
date	27/04/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average (a) waiting time and (b) total call time is for calls made to the 0345 numbers operated by his Department.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	35806
answer	answer is ministerial correction date of answer 04/05/2016 answer text <p>Please see table below for calls made to the Department on the 0345 number;</p><p> </p><p> </p><p> </p><table><tbody><tr><td colspan="2"><p>March 2016</p></td></tr><tr><td><p>Average time to answer 0345 calls</p></td><td><p>03:21</p></td></tr><tr><td><p>Average call duration for 0345 calls</p></td><td><p>04:55</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p><strong>Notes</strong></p><p> </p><p>Calls to Working Age Benefits, Pensions Age Benefits, Disability Benefits and Universal Credit are included in the above information. The data does not include calls to customers making a claim for benefits as these are made on Freephone 0800 numbers.</p><p> </p><p>The data provided does not include calls handled by outsourced providers as they are not required to supply data to us on average call duration.</p><p> </p><p>Source</p><p>Department for Work and Pensions Operational Management Information Statistics</p> answering member constituency Witham answering member printed Priti Patel question first answered 04/05/2016 10:18:23 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

513753

registered interest
date	18/04/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claimants making the transition from employment and support allowance to jobseeker's allowance have received a decision assurance call; and what the outcome was of each such call.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	34363
answer	answer is ministerial correction date of answer 21/04/2016 answer text <p>The information requested is not readily available and could only be provided at disproportionate cost.</p><p> </p> answering member constituency Witham answering member printed Priti Patel question first answered 21/04/2016 15:18:20 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

513110

registered interest
date	14/04/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if he will estimate the number of working couples who in 2020-21 will be eligible for universal credit and who will receive more if they are living apart than if they are living together; and if he will make a statement.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	34088
answer	answer is ministerial correction date of answer 20/04/2016 answer text <p>We do not issue forecasts of these volumes. The number of working couples on Universal Credit and their circumstances will vary according to a number of factors, such as the economic climate. Even if this data were published, such forecasts will change over time.</p> answering member constituency Witham answering member printed Priti Patel question first answered 20/04/2016 16:02:37 answering member 4066 label Biography information for Priti Patel previous answer version 56249 answering member constituency Witham answering member printed Priti Patel answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

487117

registered interest
date	24/03/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of new claims for (a) jobseeker's allowance and (b) employment and support allowance were processed within (i) 10 days and (ii) 16 days in the most recent 12 months for which data is available.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	32486
answer	answer is ministerial correction date of answer 11/04/2016 answer text <p>The information requested is shown in the table below.</p><table><tbody><tr><td><p> </p></td><td><p><strong>Mar 2015</strong></p></td><td><p><strong>Apr 2015</strong></p></td><td><p><strong>May 2015</strong></p></td><td><p><strong>Jun 2015</strong></p></td><td><p><strong>Jul 2015</strong></p></td><td><p><strong>Aug 2015</strong></p></td><td><p><strong>Sep 2015</strong></p></td><td><p><strong>Oct 2015</strong></p></td><td><p><strong>Nov 2015</strong></p></td><td><p><strong>Dec 2015</strong></p></td><td><p><strong>Jan 2016</strong></p></td><td><p><strong>Feb 2016</strong></p></td></tr><tr><td><p><strong>ESA claims processed in 16 days</strong></p></td><td><p>75,437</p></td><td><p>61,547</p></td><td><p>57,693</p></td><td><p>64,304</p></td><td><p>66,640</p></td><td><p>57,921</p></td><td><p>67,286</p></td><td><p>68,608</p></td><td><p>66,937</p></td><td><p>59,671</p></td><td><p>65,356</p></td><td><p>65,799</p></td></tr><tr><td><p><strong>ESA % claims processed in 16 days</strong></p></td><td><p>94.3%</p></td><td><p>94.0%</p></td><td><p>93.6%</p></td><td><p>94.2%</p></td><td><p>94.2%</p></td><td><p>94.2%</p></td><td><p>94.0%</p></td><td><p>93.5%</p></td><td><p>94.0%</p></td><td><p>93.0%</p></td><td><p>94.0%</p></td><td><p>93.8%</p></td></tr><tr><td><p><strong>ESA claims processed in 10 days</strong></p></td><td><p>71,039</p></td><td><p>57,797</p></td><td><p>54,564</p></td><td><p>60,980</p></td><td><p>63,350</p></td><td><p>54,751</p></td><td><p>63,448</p></td><td><p>64,874</p></td><td><p>63,172</p></td><td><p>56,129</p></td><td><p>62,445</p></td><td><p>61,682</p></td></tr><tr><td><p><strong>ESA % claims processed in 10 days</strong></p></td><td><p>88.8%</p></td><td><p>88.3%</p></td><td><p>88.5%</p></td><td><p>89.3%</p></td><td><p>89.6%</p></td><td><p>89.1%</p></td><td><p>88.6%</p></td><td><p>88.5%</p></td><td><p>88.7%</p></td><td><p>87.5%</p></td><td><p>89.8%</p></td><td><p>87.9%</p></td></tr><tr><td><p><strong>JSA claims processed in 16 days</strong></p></td><td><p>162,277</p></td><td><p>145,388</p></td><td><p>128,763</p></td><td><p>140,397</p></td><td><p>152,020</p></td><td><p>125,789</p></td><td><p>140,787</p></td><td><p>140,113</p></td><td><p>129,424</p></td><td><p>106,747</p></td><td><p>135,544</p></td><td><p>119,028</p></td></tr><tr><td><p><strong>JSA % claims processed in 16 days</strong></p></td><td><p>96.9%</p></td><td><p>97.1%</p></td><td><p>97.7%</p></td><td><p>97.9%</p></td><td><p>97.7%</p></td><td><p>97.7%</p></td><td><p>97.6%</p></td><td><p>96.9%</p></td><td><p>97.6%</p></td><td><p>97.8%</p></td><td><p>98.0%</p></td><td><p>95.5%</p></td></tr><tr><td><p><strong>JSA claims processed in 10 days</strong></p></td><td><p>152,973</p></td><td><p>137,019</p></td><td><p>122,136</p></td><td><p>132,386</p></td><td><p>142,162</p></td><td><p>118,331</p></td><td><p>130,165</p></td><td><p>130,794</p></td><td><p>122,034</p></td><td><p>100,038</p></td><td><p>125,329</p></td><td><p>102,447</p></td></tr><tr><td><p><strong>JSA % claims processed in 10 days</strong></p></td><td><p>91.4%</p></td><td><p>91.5%</p></td><td><p>92.6%</p></td><td><p>92.3%</p></td><td><p>91.4%</p></td><td><p>91.9%</p></td><td><p>90.2%</p></td><td><p>90.5%</p></td><td><p>92.1%</p></td><td><p>91.7%</p></td><td><p>90.6%</p></td><td><p>82.2%</p></td></tr></tbody></table><p><strong>Source</strong></p><p>Management Information System Programme (MISP). MISP is a Departmental performance management, data capture and reporting tool.</p><p> </p><p><strong> </strong></p> answering member constituency Witham answering member printed Priti Patel question first answered 11/04/2016 16:47:52 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

487118

registered interest
date	24/03/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of new universal credit claims were processed within one month in the most recent 12 months for which data is available.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	32487
answer	answer is ministerial correction date of answer 11/04/2016 answer text <p>The information you have requested is currently not available.</p><p> </p><p>Additional breakdowns will be included in future Universal Credit official statistics as quality assurance of data from the Universal Credit systems progresses during 2016.</p><p> </p> answering member constituency Witham answering member printed Priti Patel question first answered 11/04/2016 10:46:23 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

487119

registered interest
date	24/03/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of applications for short term benefit advance were successful in the most recent 12 months for which data is available; and what reasons were given to those people who made unsuccessful applications in that period.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	32488
answer	answer is ministerial correction date of answer 11/04/2016 answer text <p>Please see table below for Short Term Benefit Advance (STBA) applications and those which have been successful;</p><p> </p><table><tbody><tr><td colspan="2"><p><strong> March 2015 - February 2016</strong></p></td></tr><tr><td><p>STBA Applications Received</p></td><td><p>220,004</p></td></tr><tr><td><p>STBA Primary Benefit Paid - (where the primary benefit has been paid negating the need for STBA)</p></td><td><p>48,750</p></td></tr><tr><td><p>STBA Referred for Decision</p></td><td><p>110,303</p></td></tr><tr><td><p>STBA Awarded</p></td><td><p>93,307</p></td></tr><tr><td><p>% STBA Awarded against Decision Made</p></td><td><p>84.6%</p></td></tr></tbody></table><p>For context we have also supplied the STBA Applications Received and the number of claims which have not been submitted for decision due to primary benefit being paid.</p><p>The Department does not hold data on reasons for unsuccessful applications.</p><p><strong> </strong></p><p><strong>Notes</strong></p><p><strong> </strong></p><p>STBA Applications Received cannot be calculated using the totals of Primary Benefit Paid and Referred for Decision due to other categories being included that are not shown.</p><p><strong> </strong></p><p>Only Working Age Benefits (i.e. ESA, IB, JSA and IS) are included in the above information for benefit advance applications as the number of applications received for State Pension Credit and Carer’s Allowance is not available.</p><p><strong> </strong></p><p><strong>Source</strong></p><p><strong> </strong></p><p><strong>STBA Primary Benefits Paid &amp; Referred for Decision - </strong>Management Information System Programme (MISP). This collation is based on clerical counts submitted by the Centres and is Internal MI which has been agreed for use in publications of Parliamentary questions and Freedom of Information requests.</p><p> </p><p><strong>STBA Awarded</strong> - Benefit Expenditure Business Information system.</p> answering member constituency Witham answering member printed Priti Patel question first answered 11/04/2016 16:10:29 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

485777

registered interest
date	23/03/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment Schemes: Internet
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claimants have found work through the Universal Jobmatch system.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	32395
answer	answer is ministerial correction date of answer 11/04/2016 answer text <p>The information requested is not available, as Universal Jobmatch is a self-service job posting and matching service. Outcomes of vacancies posted on the site are not monitored</p> answering member constituency Witham answering member printed Priti Patel question first answered 11/04/2016 11:06:40 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead

480671

registered interest
date	18/03/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Poverty
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the effect on levels of poverty of the proposed reforms to personal independence payment in the Budget 2016.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	31737
answer	answer is ministerial correction date of answer 23/03/2016 answer text <p>As confirmed by my right honourable friend the Secretary of State in his statement to the House on 21 March, the proposed changes to PIP will not be going ahead.</p><p> </p><p>We spend around £50bn every year on benefits alone to support people with disabilities or health conditions, with spending on Personal Independence Payment (PIP) and Disability Living Allowance (DLA) having increased by more than £3 billion since 2010. The government is committed to talking to disabled people, their representatives, healthcare professionals and employers to ensure the welfare system works better with the health and social care systems and provides help and support to those who need it most.</p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 23/03/2016 11:13:17 answering member 4105 label Biography information for Justin Tomlinson
tabling member	478 label Biography information for Lord Field of Birkenhead

470553

registered interest
date	14/03/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Payments
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 March 2016 to Question 30251, how many universal credit claimants have (a) applied for a back payment of more than one month, (b) received a back payment of more than one month and (c) received a back payment of one month.
tabling member constituency	Birkenhead
tabling member printed	Frank Field
uin	30989
answer	answer is ministerial correction date of answer 17/03/2016 answer text <p>The information is not centrally collated to this level of detail.</p> answering member constituency Witham answering member printed Priti Patel grouped question UIN 30990 question first answered 17/03/2016 12:57:55 answering member 4066 label Biography information for Priti Patel
tabling member	478 label Biography information for Lord Field of Birkenhead