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1612583

registered interest
date	19/04/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government how many claimants currently receiving Universal Credit are (1) self-employed, (2) employed, and (3) unemployed.
tabling member printed	Baroness Altmann
uin	HL7257
answer	answer is ministerial correction date of answer 04/05/2023 answer text <p>The total number of self-employed Universal Credit claimants in January 2023 was 493,300. This has been rounded to the nearest 100.</p><p> </p><p>The latest statistics published monthly on Stat-Xplore show that, from the 5.8 million people on Universal Credit in February 2023, 2.2 million were in employment and 3.6 million were not in employment.</p> answering member printed Viscount Younger of Leckie question first answered 04/05/2023 15:46:40 answering member 4169 label Biography information for Viscount Younger of Leckie
tabling member	4533 label Biography information for Baroness Altmann

1612584

registered interest
date	19/04/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government how many claimants currently receiving Universal Credit who are in employment or self-employment are earning (1) under £12,570 a year, (2) between £12,571 and £25,000 a year, (3) between £25,001 and £35,000 a year, (4) between £35,001 and £50,000 a year, and (5) over £50,000 a year.
tabling member printed	Baroness Altmann
uin	HL7258
answer	answer is ministerial correction date of answer 09/05/2023 answer text <p>Universal Credit is designed to reduce as household earnings increase, so the number of high income households receiving UC would likely be very small. The level at which entitlement ends will differ depending on individual circumstances and other unearned income.</p><p> </p><p>As earnings information is only available at household level this has been provided below</p><p> </p><p>In January 2023 there were:</p><ul><li>2,610,500 households with no take home pay</li><li>974,000 households with monthly take home pay between £0 - £1048</li><li>662,500 households with monthly take home pay between £1048 - £2084</li><li>121,600 households with monthly take home pay between £2084 - £2917</li><li>29,400 households with monthly take home pay between £2917 - £4167</li><li>1,300 households with monthly take home pay greater than £4167.</li></ul><p> </p><p>Notes:</p><ol><li>The figures provided are monthly equivalents of the annual incomes specified in the question.</li><li>These figures have been rounded to the nearest 100</li></ol> answering member printed Viscount Younger of Leckie question first answered 09/05/2023 16:15:39 answering member 4169 label Biography information for Viscount Younger of Leckie
tabling member	4533 label Biography information for Baroness Altmann

1612586

registered interest
date	19/04/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Workplace Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what estimate they have made of the number of (1) men, and (2) women, who earn less than £12,570 in any one job, who are members of auto-enrolment workplace pension schemes which operate on a Net Pay basis.
tabling member printed	Baroness Altmann
uin	HL7260
answer	answer is ministerial correction date of answer 03/05/2023 answer text <p>DWP do not hold this data.</p><p> </p><p>A policy paper has been published showing the number of people who save into an occupational pension under net pay arrangements whose taxable pay is below the personal allowance is estimated to be 1.2 million in 2026-27. In 2023/24, the Personal Allowance is £12,570.</p><p> </p><p>Women are estimated to make up 75% of those earning below the personal allowance and contributing to a pension scheme that uses net pay arrangements. The 1.2 million can therefore be broken down into around 0.3 million men and 0.9 million women.</p><p> </p><p>Notes:</p><ul><li>These figures were produced for accrual in 2026-27 and the Personal Allowance at the time was not set to £12,570 in that tax year.</li><li>These figures look at total pay across jobs and less contributions to Net Pay Arrangements, so it is possible that someone with total earnings above the Personal Allowance is included because removing their Net Pay Arrangement contributions takes them below the Personal Allowance or someone earns less than the Personal Allowance in a single job but their pay across jobs takes them above the Personal Allowance.</li><li>These figures were produced for the Autumn Budget 2021 fiscal event using the 2018-19 SPI projected using Autumn Budget 2021 OBR determinants.</li><li>Further detail can be found at the source which is linked below.</li></ul><p> </p><p>Source: <a href="https://www.gov.uk/government/publications/low-earners-anomaly-pensions-relief-relating-to-net-pay-arrangements/pensions-relief-relating-to-net-pay-arrangements" target="_blank">Pensions relief relating to net pay arrangements - GOV.UK (www.gov.uk)</a></p> answering member printed Viscount Younger of Leckie question first answered 03/05/2023 11:38:17 answering member 4169 label Biography information for Viscount Younger of Leckie
tabling member	4533 label Biography information for Baroness Altmann

1549686

registered interest
date	07/12/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Credit: Applications
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government how many claims for Pension Credit have been waiting for more than (1) two, (2) three, (3) four, (4) five, and (5) six, months for approval; and what percentage of applications this comprises.
tabling member printed	Baroness Altmann
uin	HL4083
answer	answer is ministerial correction date of answer 21/12/2022 answer text <p><strong> </strong></p><p>This information is only available at disproportionate cost to The Department for Work &amp; Pensions as the Department does not have a business requirement for this information to be retained.</p><p> </p> answering member printed Baroness Stedman-Scott question first answered 21/12/2022 12:13:03 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	4533 label Biography information for Baroness Altmann

1549688

registered interest
date	07/12/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Credit: Applications
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government what steps they are taking to reduce the waiting times for Pension Credit applicants.
tabling member printed	Baroness Altmann
uin	HL4084
answer	answer is ministerial correction date of answer 21/12/2022 answer text <p>Following the successful launch of our campaign to increase up-take of Pension Credit, we have received an unprecedented number of claims. We have increased the resources available to process the extra volume of claims and have also adapted our claims processing approach, which has enabled us to improve productivity and clear claims more effectively.</p><p> </p><p>We are now clearing more cases per day than we are receiving. We are also prioritising the oldest cases, and those presenting in hardship, to ensure we get payments to those most in need.</p><p> </p><p>With these measures in place and, assuming the current volumes of new claims for Pension Credit, we anticipate that both processing times and outstanding cases will return to the levels we had before the recent three-fold increase in claims.</p><p> </p><p>Successful claims and arrears will be paid accordingly to ensure all those who are entitled do not miss out.</p> answering member printed Baroness Stedman-Scott question first answered 21/12/2022 12:10:54 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	4533 label Biography information for Baroness Altmann

1543812

registered interest
date	21/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	2
legislature	25277 pref label House of Lords
question text	To ask His Majesty's Government how much the threshold for (1) income support, (2) income-based Jobseeker's Allowance, (3) income-related Employment and Support Allowance, (4) housing benefit, (5) child tax credits, and (6) pension credits, has increased (a) in line with inflation, and (b) in monetary terms, each year since 1997.
tabling member printed	Baroness Altmann
uin	HL3573
answer	answer is ministerial correction date of answer 05/12/2022 answer text <p>For the benefits listed there are many different rates. The tables in the spreadsheet attached show a selection of illustrative examples for each benefit in both cash and real terms.</p><p> </p><p>Child Tax Credits are administered by HMRC and are not a DWP responsibility. Rates are therefore not provided here.</p> answering member printed Baroness Stedman-Scott question first answered 05/12/2022 17:55:29 answering member 4174 label Biography information for Baroness Stedman-Scott attachment 1 file name Benefit Rate Tables 1997-2021.xlsx title HL3573 attachment
tabling member	4533 label Biography information for Baroness Altmann

1464837

registered interest
date	23/05/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Wise: Telephone Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many people had appointments with the PensionWise helpline in each calendar quarter in (1) 2018, (2) 2019, (3) 2020, (4) 2021, and (5) 2022.
tabling member printed	Baroness Altmann
uin	HL389
answer	answer is ministerial correction date of answer 07/06/2022 answer text <p>The information requested is available on the MoneyHelper pension take up data dashboard, where it is published quarterly by financial year. It is provided quarterly by calendar year below:</p><p> </p><table><tbody><tr><td><p><strong>Calendar Year</strong></p></td><td><p><strong>QUARTER</strong></p></td><td><p><strong>Telephone Appts Attended</strong></p></td><td><p><strong>Face to Face Appts Attended</strong></p></td><td><p><strong>TOTAL</strong></p></td></tr><tr><td><p>2018</p></td><td><p>Q2*</p></td><td><p>6,087</p></td><td><p>15,717</p></td><td><p><strong>21,804</strong></p></td></tr><tr><td><p>2018</p></td><td><p>Q3</p></td><td><p>7,035</p></td><td><p>17,085</p></td><td><p><strong>24,120</strong></p></td></tr><tr><td><p>2018</p></td><td><p>Q4</p></td><td><p>7,955</p></td><td><p>17,791</p></td><td><p><strong>25,746</strong></p></td></tr><tr><td><p>2019</p></td><td><p>Q1</p></td><td><p>9,432</p></td><td><p>20,641</p></td><td><p><strong>30,073</strong></p></td></tr><tr><td><p>2019</p></td><td><p>Q2</p></td><td><p>11,344</p></td><td><p>21,038</p></td><td><p><strong>32,382</strong></p></td></tr><tr><td><p>2019</p></td><td><p>Q3</p></td><td><p>13,051</p></td><td><p>21,363</p></td><td><p><strong>34,414</strong></p></td></tr><tr><td><p>2019</p></td><td><p>Q4</p></td><td><p>12,385</p></td><td><p>17,437</p></td><td><p><strong>29,822</strong></p></td></tr><tr><td><p>2020</p></td><td><p>Q1</p></td><td><p>13,477</p></td><td><p>21,581</p></td><td><p><strong>35,058</strong></p></td></tr><tr><td><p>2020</p></td><td><p>Q2</p></td><td><p>23,821</p></td><td><p>0</p></td><td><p><strong>23,821</strong></p></td></tr><tr><td><p>2020</p></td><td><p>Q3</p></td><td><p>27,363</p></td><td><p>0</p></td><td><p><strong>27,363</strong></p></td></tr><tr><td><p>2020</p></td><td><p>Q4</p></td><td><p>27,058</p></td><td><p>1</p></td><td><p><strong>27,059</strong></p></td></tr><tr><td><p>2021</p></td><td><p>Q1</p></td><td><p>34,783</p></td><td><p>1</p></td><td><p><strong>34,784</strong></p></td></tr><tr><td><p>2021</p></td><td><p>Q2</p></td><td><p>32,727</p></td><td><p>0</p></td><td><p><strong>32,727</strong></p></td></tr><tr><td><p>2021</p></td><td><p>Q3</p></td><td><p>29,061</p></td><td><p>0</p></td><td><p><strong>29,061</strong></p></td></tr><tr><td><p>2021</p></td><td><p>Q4</p></td><td><p>21,270</p></td><td><p>0</p></td><td><p><strong>21,270</strong></p></td></tr><tr><td><p>2022</p></td><td><p>Q1</p></td><td><p>31,620</p></td><td><p>0</p></td><td><p><strong>31,620</strong></p></td></tr></tbody></table><p><em>*Q1 data from 2018 is not available</em></p> answering member printed Baroness Stedman-Scott question first answered 07/06/2022 15:22:50 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	4533 label Biography information for Baroness Altmann

1464838

registered interest
date	23/05/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Wise: Standards
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what were the customer satisfaction ratings for the PensionWise service for each year since the service began; and what are the figures for the past four quarters.
tabling member printed	Baroness Altmann
uin	HL390
answer	answer is ministerial correction date of answer 07/06/2022 answer text <p>The below data on customer satisfaction is collected post-appointment.</p><p /><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Customer Satisfaction</strong></p></td></tr><tr><td><p>2016/17</p></td><td><p>94%</p></td></tr><tr><td><p>2017/18</p></td><td><p>92%</p></td></tr><tr><td><p>2018/19</p></td><td><p>93%</p></td></tr><tr><td><p>2019/20</p></td><td><p>94%</p></td></tr></tbody></table><p /><p>Prior to the formation of the Money and Pensions Service (MaPS) in 2019, satisfaction data was taken from the Pension Wise annual service evaluation and was not published quarterly. During this time The Money Advice Service, The Pensions Advisory Service, and Pension Wise had in place their own Key Performance Indicators (KPIs), along with different approaches to measuring performance. MaPS wanted to have a single programme measuring performance of their three service areas in a more consistent and joined up way. During 2020/21, there was no Pension Wise evaluation because MaPS were setting in place a new evaluation programme to achieve this.</p><p> </p><p>Satisfaction data from 2021/22 is published quarterly by financial year on the MoneyHelper pensions take up dashboard. Pension Wise satisfaction scores for telephone appointments are provided quarterly by calendar year below – Q4 data is not yet available.</p><p /><table><tbody><tr><td><p><strong>Quarter</strong></p></td><td><p><strong>Customer Satisfaction</strong></p></td><td><p></td></tr><tr><td><p>2021/22 Q1</p></td><td><p>93.2%</p></td><td><p></td></tr><tr><td><p>2021/22 Q2</p></td><td><p>93.9%</p></td><td><p></td></tr><tr><td><p>2021/22 Q3</p></td><td><p>93.5%</p></td><td><p></td></tr></tbody></table> answering member printed Baroness Stedman-Scott question first answered 07/06/2022 15:28:22 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	4533 label Biography information for Baroness Altmann

1464839

registered interest
date	23/05/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pension Wise: Telephone Services
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many people (1) have booked, or (2) had appointments, in each calendar quarter of (a) 2021, and (b) 2022, with (i) the MoneyHelper Pension helpline, (ii) the PensionWise/MoneyHelper Pensions on divorce helpline, (iii) the PensionWise/MoneyHelper Pension safeguarding helpline, and (iv) the PensionWise/MoneyHelper mid-life pension helpline.
tabling member printed	Baroness Altmann
uin	HL391
answer	answer is ministerial correction date of answer 07/06/2022 answer text <p>The information requested is available on the MoneyHelper pension take up data dashboard, where it is published quarterly by financial year. It is provided quarterly by calendar year below:</p><p /><table><tbody><tr><td><p><strong>2021</strong></p></td><td><p><strong>MoneyHelper Pensions Helpline*</strong></p></td><td><p><strong>MoneyHelper Pensions Virtual appointments**</strong></p></td><td><p><strong>Pension Wise appointments attended</strong></p></td><td><p><strong>Pension Wise appointments arranged</strong></p></td></tr><tr><td><p><strong>Q1</strong></p></td><td><p>71,522</p></td><td><p>125</p></td><td><p>34,784</p></td><td><p>45,376</p></td></tr><tr><td><p><strong>Q2</strong></p></td><td><p>56,089</p></td><td><p>93</p></td><td><p>32,727</p></td><td><p>45,221</p></td></tr><tr><td><p><strong>Q3</strong></p></td><td><p>39,166</p></td><td><p>113</p></td><td><p>29,061</p></td><td><p>38,344</p></td></tr><tr><td><p><strong>Q4</strong></p></td><td><p>36,465</p></td><td><p>107</p></td><td><p>21,270</p></td><td><p>27,620</p></td></tr><tr><td><p><strong>2021 Total</strong></p></td><td><p><strong>203,242</strong></p></td><td><p><strong>438</strong></p></td><td><p><strong>117,842</strong></p></td><td><p><strong>156,561</strong></p></td></tr></tbody></table><p>*The Pensions Helpline is a general pensions guidance service that anyone can contact with any pensions query – this service does not require appointments booked and is delivered across multiple channels. As such, this data includes the following:</p><ul><li>Helpline calls</li><li>Webchat</li><li>Online enquiries</li><li>Attendance at outreach events</li></ul><p>**MoneyHelper Pensions virtual appointments cover Divorce appointments, Mid-Life Pensions Review appointments for the self-employed, and Pension Loss appointments. Data on Pensions Safeguarding appointments has not yet been published.</p><p /><table><tbody><tr><td><p><strong>2022</strong></p></td><td><p><strong>MoneyHelper Pension helpline*</strong></p></td><td><p><strong>MoneyHelper Pensions Virtual appointments**</strong></p></td><td><p><strong>Pension Wise appointments attended</strong></p></td><td><p><strong>Pension Wise appointments arranged</strong></p></td></tr><tr><td><p><strong>Q1</strong></p></td><td><p>52,779</p></td><td><p>93</p></td><td><p>31,620</p></td><td><p>41,624</p></td></tr></tbody></table><p>*The Pensions Helpline is a general pensions guidance service that anyone can contact with any pensions query – this service does not require appointments booked and is delivered across multiple channels. As such, this data includes the following:</p><ul><li>Helpline calls</li><li>Webchat</li><li>Online enquiries</li><li>Attendance at outreach events</li></ul><p>**MoneyHelper Pensions virtual appointments cover Divorce appointments, Mid-Life Pensions Review appointments for the self-employed, and Pension Loss appointments. Data on Pensions Safeguarding appointments has not yet been published.</p> answering member printed Baroness Stedman-Scott question first answered 07/06/2022 15:33:06 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	4533 label Biography information for Baroness Altmann

1464841

registered interest
date	23/05/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pensions
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what data is (1) collected, and (2) published, relating to trust-based pension (a) Defined Contribution schemes, or (b) MasterTrust schemes, in any year since 2015, to show how many people have accessed their pension funds; and whether they purchased an (i) annuity, (ii) income drawdown, (iii) uncrystallised pension fund lump sum, or (iv) withdrew funds in full.
tabling member printed	Baroness Altmann
uin	HL393
answer	answer is ministerial correction date of answer 07/06/2022 answer text <p>Her Majesty’s Revenue and Customs (HMRC) publish data on their website, based on what is reported to them, on the number of flexible payments made from pensions, the number of individuals who have received these flexible payments and the total value of all flexible payments. As this includes all flexible pension payments, the data represents a proportion of payments made from trust-based Defined Contribution (DC) schemes as well as contract-based schemes. As of December 2021, 1.9 million individuals have taken 16.0 million flexible payments from their DC pensions since the introduction of Pension Freedoms in 2015.</p><p> </p><p>The Pensions Regulator (TPR) publishes data on their website from trust-based DC schemes on an annual basis. This publication provides a high-level snapshot of the current landscape of occupational DC trust-based pension provision in the UK, including information on the number, memberships, and assets of schemes. The most recent publication is TPR’s 12<sup>th</sup> edition, DC Trust: scheme return data 2021 to 2022, which includes data captured since 2015.</p><p> </p><p>Included in this, they report the number of members for whom each scheme is directly providing (self-annuitisation) or facilitating (lifetime annuities) annuity payments. At the end of 2021, there were 1,000 memberships receiving lifetime annuities, excluding hybrid schemes (which have a mixture of guarantees and investments), and less than 1000 memberships receiving self-annuitisations, also excluding hybrid schemes. Number of memberships, or number of pension pots, does not equate to number of individuals, as many people are members of more than one pension scheme.</p><p> </p><p>The data in this publication from TPR does not capture all pensioner members, as some members will have retired but transferred out of their scheme.</p><p> </p><p>Members who transfer out of a trust-based DC scheme and access their pension savings via a contract-based provider will be included in the data collected by the Financial Conduct Authority (FCA) and published in their Retirement Income Market Data. However, data is not currently collected on volumes of members that transfer out of trust-based DC schemes with the intention of accessing their savings. The FCA data shows that from October 2015- March 2021, over 3.3 million DC pots have been accessed in the contract-based market. This data is presented in Table 1 and can be found on the FCA webpage: Retirement income market data 2020/21. This data is also provided broken down by year in Annex A.</p><p> </p><p> </p><p> </p><p> </p><p> </p><table><tbody><tr><td colspan="3"><p><strong>Table 1: Volumes and proportion of retirement income products, October 2015- March 2021 (FCA Retirement Income Data)</strong></p></td></tr><tr><td><p>Product</p></td><td><p>Total volume</p></td><td><p>Proportion of all pots accessed</p></td></tr><tr><td><p>Annuities purchased in period</p></td><td><p>390,697</p></td><td><p>12%</p></td></tr><tr><td><p>New drawdown policies entered and not fully withdrawn in period</p></td><td><p>993,033</p></td><td><p>30%</p></td></tr><tr><td><p>Pots where first partial UFPLS payment taken and not fully withdrawn in period</p></td><td><p>130,247</p></td><td><p>4%</p></td></tr><tr><td><p>Full cash withdrawals from pots being accessed for first time in period</p></td><td><p>1,831,982</p></td><td><p>55%</p></td></tr><tr><td><p>Total pots accessed for the first time</p></td><td><p>3,345,960</p></td><td><p>100%</p></td></tr></tbody></table><p> </p><p>*Volumes prior to April 2018 were drawn from a representative sample of firms. The FCA started collecting data from all regulated firms providing retirement income products from 1 April 2018.</p> answering member printed Baroness Stedman-Scott question first answered 07/06/2022 15:37:59 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	4533 label Biography information for Baroness Altmann