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852555

registered interest
date	01/03/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Internet
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many and what proportion of her Department’s cloud hosting contracts have been awarded to (a) hyperscale cloud providers and (b) UK SMEs; and what the value was of those contracts in each of the last three years.
tabling member constituency	North Wiltshire
tabling member printed	James Gray
uin	130553
answer	answer is ministerial correction date of answer 06/03/2018 answer text <p>DWP does not centrally collect the specific data requested.</p><p> </p><p>Information regarding contracts above the value of £10,000 is published on Contracts Finder on GOV.UK, available at <a href="https://www.gov.uk/contracts-finder" target="_blank">https://www.gov.uk/contracts-finder</a></p><p> </p><p>The Interception of Communications Commissioner and the Information Commissioner’s Office also have responsibilities in this area.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 06/03/2018 16:20:41 answering member 4495 label Biography information for Kit Malthouse
tabling member	261 label Biography information for James Gray

852568

registered interest
date	01/03/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Employment and Support Allowance: Disqualification
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Advice of Decision-Makers Memorandum 02/18, whether a claimant of employment support allowance can be sanctioned if they do not (a) consider a referral to professional service, (b) research local self-help centres and support groups appropriate to that claimant's health condition and (c) look at the Expert Patient Programme online.
tabling member constituency	Oldham East and Saddleworth
tabling member printed	Debbie Abrahams
uin	130566
answer	answer is ministerial correction date of answer 06/03/2018 answer text <p>Requirements agreed between work coaches and claimants are specifically designed to help the claimants engage with work, in whatever way might be appropriate for that individual. The requirements must be reasonable and they are tailored to the claimant’s individual needs. For many of our claimants work preparation activity involves addressing their particular challenges, which can include managing their health condition. We would not ask a claimant to carry out an activity which would carry a risk to the health of the claimant, nor would we ask for a claimant to undergo medical treatment as part of their requirements. We work hard to build supportive and open relationships with our claimants so that we can agree support tailored in the most effective possible way.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 06/03/2018 16:28:18 answering member 4071 label Biography information for Sarah Newton
tabling member	4212 label Biography information for Debbie Abrahams

852575

registered interest
date	01/03/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Primary Orthostatic Tremor
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether she plans to change the level of financial support provided by his Department under the personal independence payment scheme for claimants who have Primary Orthostatic Tremor.
tabling member constituency	North Cornwall
tabling member printed	Scott Mann
uin	130572
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Personal Independence Payment (PIP), and the level at which it can be paid, is based on the daily living and mobility needs arising from a long-term health condition or disability, rather than being based on the condition or disability itself. People with movement disorders, such as primary orthostatic tremor, are able to access PIP in the same way as other people with long-term health conditions or disabilities.</p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 05/03/2018 15:19:18 answering member 4071 label Biography information for Sarah Newton
tabling member	4496 label Biography information for Scott Mann

852609

registered interest
date	01/03/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how much money her Department has spent on promoting the universal credit helpline since it became a free number; and in what ways her Department is promoting that helpline.
tabling member constituency	Midlothian
tabling member printed	Danielle Rowley
uin	130605
answer	answer is ministerial correction date of answer 06/03/2018 answer text <p>The Department’s electronic media including SMS text messages and GOV.UK were updated as the new Freephone numbers were introduced. System generated notifications for Universal Credit claimants in the Full and Live Service were updated from the announcement in November and this was completed by the end of January 2018.</p><p> </p><p>We have not contacted all Universal Credit claimants to advise them that calling the helpline is now free of charge, however claimants calling the 0345 number are played a message that tells them that that number has been replaced with a Freephone number, whilst giving them the new Freephone number to use, at no charge. As our service is predominantly online, GOV.UK has been updated to reflect the helpline is now free to call.</p><p> </p><p>All of our publicity material has been updated and alongside local and national media communications, our engagement has been primarily through our partnership managers working with local customer representative organisations.</p><p> </p><p>It is not possible to separately identify the costs of all the activity outlined in this answer.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 130611 question first answered 06/03/2018 11:14:53 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4628 label Biography information for Danielle Rowley

852615

registered interest
date	01/03/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether her Department has contacted all universal credit claimants to advise them that the helpline is now free to call.
tabling member constituency	Midlothian
tabling member printed	Danielle Rowley
uin	130611
answer	answer is ministerial correction date of answer 06/03/2018 answer text <p>The Department’s electronic media including SMS text messages and GOV.UK were updated as the new Freephone numbers were introduced. System generated notifications for Universal Credit claimants in the Full and Live Service were updated from the announcement in November and this was completed by the end of January 2018.</p><p> </p><p>We have not contacted all Universal Credit claimants to advise them that calling the helpline is now free of charge, however claimants calling the 0345 number are played a message that tells them that that number has been replaced with a Freephone number, whilst giving them the new Freephone number to use, at no charge. As our service is predominantly online, GOV.UK has been updated to reflect the helpline is now free to call.</p><p> </p><p>All of our publicity material has been updated and alongside local and national media communications, our engagement has been primarily through our partnership managers working with local customer representative organisations.</p><p> </p><p>It is not possible to separately identify the costs of all the activity outlined in this answer.</p> answering member constituency Reading West answering member printed Alok Sharma grouped question UIN 130605 question first answered 06/03/2018 11:14:53 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4628 label Biography information for Danielle Rowley

851525

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the effectiveness of the Child Maintenance Service's collect and pay system.
tabling member constituency	Stirling
tabling member printed	Stephen Kerr
uin	130288
answer	answer is ministerial correction date of answer 06/03/2018 answer text <p>When measuring the effectiveness of collect and pay cases we collect data on rate of compliance. These figures are published quarterly in table 6 of the Child Maintenance Service experimental statistics data tables, which can be found here:</p><p> </p><p><a href="https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/684262/tables-child-maintenance-service-august-2013-to-december-2017.ods" target="_blank">https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/684262/tables-child-maintenance-service-august-2013-to-december-2017.ods</a></p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 06/03/2018 11:18:00 answering member 4495 label Biography information for Kit Malthouse
tabling member	4604 label Biography information for Stephen Kerr

851529

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, which method her Department used to estimate the number of recipients of Support for Mortgage Interest who have access to funds and therefore would not need to use the new loan system.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130292
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Information on the Department’s estimate of current SMI recipients who have access to funds and therefore would not need to use the new loan system is available here:</p><p><a href="http://www.legislation.gov.uk/ukia/2017/117/pdfs/ukia_20170117_en.pdf" target="_blank">http://www.legislation.gov.uk/ukia/2017/117/pdfs/ukia_20170117_en.pdf</a></p><p> </p><p>The estimate is based on analysis of the Family Resources Survey on the number of mortgage holders not in employment who receive help with mortgage payments e.g. from friends or relatives.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:51:11 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

851530

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate her Department has made of the effectiveness of Serco in informing Support for Mortgage Interest recipients about the transition to loans; what estimate her Department has made of the number of people not yet informed on that transition; and what representations her Department has received on the adequacy of the service provided by Serco in providing comprehensive information on that transition.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130293
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Serco have contacted approximately 95% of existing SMI claimants. The remaining 5% of cases we have so far been unable to refer to Serco for a variety of reasons, such as the need to obtain a telephone number for the claimant. The majority of this group has however been asked to provide the information required, and the reason it is needed including the change of SMI from a benefit to a loan. Serco have met all of the service levels included in the contract and we have received a minimal number of complaints about the service.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:51:18 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

851531

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the value is of Serco's contract to undertake Support for Mortgage Interest replacement loans work; and what terms that contract contains on performance-related pay.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	130294
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>Serco have been appointed as an external supplier to offer information (as opposed to advice) to new and existing SMI customers. The contract was awarded following an Open competition and is valued at £4.5 million. Payment is related to the number of customer contacts completed. There are no payments linked to call outcome or to customer decision on whether to take out a loan.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:55:43 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn

851549

registered interest
date	28/02/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Support for Mortgage Interest
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the Support for Mortgage Interest caseload was by (a) local authority area and (b) parliamentary constituency for the most recent twelve months for which data is available.
tabling member constituency	Wentworth and Dearne
tabling member printed	John Healey
uin	130312
answer	answer is ministerial correction date of answer 05/03/2018 answer text <p>The Department does not hold the data requested. The data needed to make robust estimates of the number of recipients of Support for Mortgage Interest (SMI) at geographies smaller than Government Office Region is not available to Departmental analysts.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 05/03/2018 17:51:57 answering member 4495 label Biography information for Kit Malthouse
tabling member	400 label Biography information for John Healey