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756648

registered interest
date	04/09/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Winter Fuel Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what plans he has to means test recipients of the winter fuel allowance.
tabling member constituency	Chesterfield
tabling member printed	Toby Perkins
uin	7538
answer	answer is ministerial correction date of answer 11/09/2017 answer text <p>There will be no change to the universal nature of the Winter Fuel Payment for the length of this Parliament.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 11/09/2017 14:26:53 answering member 4142 label Biography information for Guy Opperman
tabling member	3952 label Biography information for Mr Toby Perkins

752095

registered interest
date	14/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what discussions he has had with the Child Maintenance Service on the methods that it uses to ensure that payments are made.
tabling member constituency	Chesterfield
tabling member printed	Toby Perkins
uin	5051
answer	answer is ministerial correction date of answer 19/07/2017 answer text <p>The Child Maintenance Service introduced collection and enforcement fees to encourage parents to make a collaborative arrangement and incentivise compliance.</p><p> </p><p>If a paying parent fails to pay on time or in full, we aim to take immediate action to re-establish compliance. If necessary we can deduct on-going maintenance and arrears directly from earnings or from solely held bank accounts.</p><p> </p><p>We also have a range of other strong civil enforcement powers including seizing property, removal of driving licences and commitment to prison.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 19/07/2017 09:30:05 answering member 4008 label Biography information for Dame Caroline Dinenage
tabling member	3952 label Biography information for Mr Toby Perkins

752096

registered interest
date	14/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the effect of the Child Maintenance Service requiring victims of domestic violence to give their bank details to former partners on the victims' safety and peace of mind; and if he will make a statement.
tabling member constituency	Chesterfield
tabling member printed	Toby Perkins
uin	5050
answer	answer is ministerial correction date of answer 19/07/2017 answer text <p>The Child Maintenance Service understands how important it is to ensure that the system works for everyone, including victims of domestic violence and abuse. But we do not believe that a history of domestic violence and abuse has to be a barrier to using the Child Maintenance direct pay service.</p><p> </p><p>When parents have a direct pay arrangement, caseworkers can act as an intermediary and pass information between parents, including bank details, so that the parents do not need to have any contact with each other.</p><p> </p><p>They will also provide information about how to set up a bank account with a centralised sort code, which means that it gives no indication of the possible location of the account holder. Parents can also choose to have the money paid into someone else’s account.</p> answering member constituency Gosport answering member printed Caroline Dinenage question first answered 19/07/2017 09:34:17 answering member 4008 label Biography information for Dame Caroline Dinenage
tabling member	3952 label Biography information for Mr Toby Perkins

631965

registered interest
date	08/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many calls have been made to the personal independence payment enquiry line in the last six months; and what the average waiting time was before those calls were answered.
tabling member constituency	Chesterfield
tabling member printed	Toby Perkins
uin	52282
answer	answer is ministerial correction date of answer 17/11/2016 answer text <p>The number of calls made to the Personal Independence Payment Enquiry line in the 6 month period from May 2016 to October 2016 was 1,455,474. The average speed of answer for calls received in the same period was 00:06:25<strong>.</strong></p><p> </p> answering member constituency Portsmouth North answering member printed Penny Mordaunt question first answered 17/11/2016 16:12:09 answering member 4017 label Biography information for Penny Mordaunt
tabling member	3952 label Biography information for Mr Toby Perkins

631966

registered interest
date	08/11/2016
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, if the Government will implement the recommendations of the report of July 2016 from the Social Security Advisory Committee on introducing freephone numbers for the personal independent payment enquiry line.
tabling member constituency	Chesterfield
tabling member printed	Toby Perkins
uin	52283
answer	answer is ministerial correction date of answer 18/11/2016 answer text <p>The Department’s current telephony numbering policy is that calls to claim benefit should be free, so it uses 0800 telephone numbers for these calls. The Department uses 0345 telephone numbers where customers call for other reasons. These are, typically, calls which take less time to resolve. If a customer raises concern over the cost of the call then we will offer to call them back.</p><p> </p><p>At the moment, extending 0800 telephone numbers to other lines, including the Personal Independent Payment enquiry line, would be expensive.</p><p> </p><p>That being said, DWP recognises that our numbering policy has been in place for some time and will be conducting a review. The Department will also be considering alternative contact channels for customers to transact with us.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 18/11/2016 15:09:28 answering member 3969 label Biography information for Damian Hinds
tabling member	3952 label Biography information for Mr Toby Perkins