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1002137

registered interest
date	05/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pensions: Consumer Information
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what progress her Department has made on proposed verification and security measures for individual users of the proposed Pensions Dashboard.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	188089
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>On Tuesday 4 September 2018, I published a written statement providing an update on pensions including the pensions dashboard. This statement can be found here: <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2018-09-04/HCWS933/" target="_blank">https://www.parliament.uk/business/publications/written-questions-answers-statements/written-statement/Commons/2018-09-04/HCWS933/</a></p><p><strong> </strong></p><p>An industry-led Dashboard, facilitated by Government, will harness the best of industry innovation. We will continue to engage with industry, consumer groups and other stakeholders on this model and Government will protect pension savers and personal information by legislating where necessary.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 12/11/2018 12:45:41 answering member 4142 label Biography information for Guy Opperman
tabling member	3928 label Biography information for Nick Smith

1002138

registered interest
date	05/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Pensions: Consumer Information
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, whether the participation of pension schemes in the Pensions Dashboard will be compulsory.
tabling member constituency	Blaenau Gwent
tabling member printed	Nick Smith
uin	188090
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>As set out in the Autumn Budget, DWP will consult on the detailed design for pensions dashboards, and on how an industry-led approach could harness innovation while protecting consumers. As part of the consultation, due to be published shortly, the Department will explore how to maximise the participation of pension schemes.</p> answering member constituency Hexham answering member printed Guy Opperman question first answered 12/11/2018 12:44:09 answering member 4142 label Biography information for Guy Opperman
tabling member	3928 label Biography information for Nick Smith

1002186

registered interest
date	05/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Discretionary Housing Payments: North Lincolnshire
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to Answer of 5 November to Question 907432, how much discretionary housing payment was (a) awarded to and (b) spent by North Lincolnshire Council in each of the last three years.
tabling member constituency	Scunthorpe
tabling member printed	Nic Dakin
uin	188225
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>The table below shows the amount awarded to and spent by North Lincolnshire Council in Discretionary Housing Payments in the last 3 financial years:</p><p> </p><table><tbody><tr><td><p><strong>Year</strong></p></td><td><p><strong>Awarded</strong></p></td><td><p><strong>Spent</strong></p></td></tr><tr><td><p>2015/16</p></td><td><p>£240,930</p></td><td><p>£39,626</p></td></tr><tr><td><p>2016/17</p></td><td><p>£294,816</p></td><td><p>£50,735</p></td></tr><tr><td><p>2017/18</p></td><td><p>£395,413</p></td><td><p>£84,105</p></td></tr></tbody></table><p><strong> </strong></p><p>Figures on the amount of Discretionary Housing Payments awarded to and spent by Local Authorities are available:</p><p><br><a href="https://www.gov.uk/government/collections/discretionary-housing-payments-statistics" target="_blank">https://www.gov.uk/government/collections/discretionary-housing-payments-statistics</a></p><p> </p> answering member constituency North Swindon answering member printed Justin Tomlinson question first answered 12/11/2018 14:41:35 answering member 4105 label Biography information for Justin Tomlinson
tabling member	4056 label Biography information for Nic Dakin

1000268

registered interest
date	02/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	State Retirement Pensions: Females
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 1 November 2018 to Question 185131 on Independent Case Examiner, if she will publish that same information for complaints by women on the equalisation of the state pension age.
tabling member constituency	Rutherglen and Hamilton West
tabling member printed	Ged Killen
uin	187381
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>Individual departments have set up complaints procedures. That approach has not changed under Labour 1997-2010 or successive governments. The DWP has a two tier complaints process which considers formal complaints about our service<strong>. </strong>Once a complainant has exhausted the DWP complaint process they are signposted to the Independent Case Examiner’s Office if they are dissatisfied with the final response to their complaint.</p><p>The Independent Case Examiner is independent, and discusses complaints. The Independent Case Examiner is appointed under contract to adjudicate on escalated complaints about the DWP, and its contracted service providers, in cases where the complainant has exhausted the relevant internal complaints process and remains dissatisfied. If a complainant is dissatisfied with the outcome of an I Independent Case Examiner investigation (or the service provided by the Independent Case Examiner) they can ask their Member of Parliament to escalate their complaint to the Parliamentary and Health Service Ombudsman.</p><p>The table below provides details of the number of complaints concerning the equalisation of women’s state pension age, that have been (a) received; (b) accepted for investigation and (c) resolved by the Independent Case Examiner in each month since January 2017 (we have interpreted (c) as a request for the number of concluded complaint examinations).</p><p>At the end of October 2018, there were 865 such cases awaiting a decision on whether the complaint could be accepted for investigation, which explains the drop in the number of cases accepted for investigation since April 2018.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Complaints received</p></td><td><p>Complaints accepted for investigation</p></td><td><p>Concluded complaint examinations</p></td></tr><tr><td><p>January 2017</p></td><td><p>2</p></td><td><p>1</p></td><td><p>0</p></td></tr><tr><td><p>February 2017</p></td><td><p>26</p></td><td><p>5</p></td><td><p>0</p></td></tr><tr><td><p>March 2017</p></td><td><p>211</p></td><td><p>187</p></td><td><p>0</p></td></tr><tr><td><p>April 2017</p></td><td><p>172</p></td><td><p>157</p></td><td><p>0</p></td></tr><tr><td><p>May 2017</p></td><td><p>171</p></td><td><p>148</p></td><td><p>0</p></td></tr><tr><td><p>June 2017</p></td><td><p>144</p></td><td><p>124</p></td><td><p>1</p></td></tr><tr><td><p>July 2017</p></td><td><p>222</p></td><td><p>185</p></td><td><p>0</p></td></tr><tr><td><p>August 2017</p></td><td><p>290</p></td><td><p>243</p></td><td><p>0</p></td></tr><tr><td><p>September 2017</p></td><td><p>297</p></td><td><p>232</p></td><td><p>0</p></td></tr><tr><td><p>October 2017</p></td><td><p>418</p></td><td><p>338</p></td><td><p>3</p></td></tr><tr><td><p>November 2017</p></td><td><p>320</p></td><td><p>265</p></td><td><p>6</p></td></tr><tr><td><p>December 2017</p></td><td><p>222</p></td><td><p>177</p></td><td><p>4</p></td></tr><tr><td><p>January 2018</p></td><td><p>314</p></td><td><p>254</p></td><td><p>11</p></td></tr><tr><td><p>February 2018</p></td><td><p>240</p></td><td><p>210</p></td><td><p>28</p></td></tr><tr><td><p>March 2018</p></td><td><p>171</p></td><td><p>132</p></td><td><p>16</p></td></tr><tr><td><p>April 2018</p></td><td><p>196</p></td><td><p>2</p></td><td><p>11</p></td></tr><tr><td><p>May 2018</p></td><td><p>159</p></td><td><p>2</p></td><td><p>15</p></td></tr><tr><td><p>June 2018</p></td><td><p>147</p></td><td><p>2</p></td><td><p>30</p></td></tr><tr><td><p>July 2018</p></td><td><p>131</p></td><td><p>0</p></td><td><p>13</p></td></tr><tr><td><p>August 2018</p></td><td><p>108</p></td><td><p>5</p></td><td><p>14</p></td></tr><tr><td><p>September 2018</p></td><td><p>101</p></td><td><p>1</p></td><td><p>15</p></td></tr><tr><td><p>October 2018</p></td><td><p>119</p></td><td><p>0</p></td><td><p>14</p></td></tr></tbody></table><p> </p> answering member constituency Hexham answering member printed Guy Opperman question first answered 12/11/2018 14:57:29 answering member 4142 label Biography information for Guy Opperman
tabling member	4672 label Biography information for Ged Killen

1000285

registered interest
date	02/11/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment: Muscular Dystrophy
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what representations she has received from claimants of personal independence payment with myotonic dystrophy on personal independence payment assessments; and if she will make a statement.
tabling member constituency	Gedling
tabling member printed	Vernon Coaker
uin	187298
answer	answer is ministerial correction date of answer 12/11/2018 answer text <p>I refer the hon. Member to the answer I gave on 5<sup>th</sup> November 2018 to Question <a href="https://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&amp;max=20&amp;questiontype=AllQuestions&amp;house=commons%2clords&amp;uin=186178" target="_blank"><strong>UIN 186178</strong></a></p><p> </p> answering member constituency Truro and Falmouth answering member printed Sarah Newton question first answered 12/11/2018 15:04:21 answering member 4071 label Biography information for Sarah Newton
tabling member	360 label Biography information for Lord Coaker