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769932

registered interest
date	12/10/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Debts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to assist households facing debt as a result of benefit sanctions.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	107618
answer	answer is ministerial correction date of answer 19/10/2017 answer text <p>Sanctions are only used in a minority of cases when people fail to meet each of their requirements that they agreed in their Claimant Commitment without good reason.</p><p> </p><p>We have a well-established system of hardship payments, available as a safeguard if a claimant demonstrates that they cannot meet their immediate and most essential needs, including accommodation, heating, food and hygiene, as a result of their sanction.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 19/10/2017 12:59:59 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

752541

registered interest
date	17/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to assist households facing financial difficulties as a result of errors or delays in the rollout of universal credit.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	5464
answer	answer is ministerial correction date of answer 20/07/2017 answer text <p>We have a number of safeguards in place to help claimants transition to Universal Credit including Advances and Budgeting Support. Claimants can apply for an advance immediately and can receive up to 50 percent of their indicative award shortly afterwards. Personal Budgeting Support is also discussed at the claimant’s initial work search interview to gauge their potential support needs and can include money advice. We continue to work closely with landlords, Local Authorities and other organisations to ensure claimants are supported throughout the assessment process.<strong> </strong></p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 20/07/2017 16:18:26 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

752542

registered interest
date	17/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Disqualification
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to assist households facing financial difficulties as a result of benefit sanctions.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	5463
answer	answer is ministerial correction date of answer 20/07/2017 answer text <p>Sanctions are only used in a minority of cases when people fail to meet each of their requirements that they agreed in their Claimant Commitment without good reason.</p><p> </p><p>We have a well-established system of hardship payments, available as a safeguard if a claimant demonstrates that they cannot meet their immediate and most essential needs, including accommodation, heating, food and hygiene, as a result of their sanction.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 20/07/2017 16:19:00 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

752543

registered interest
date	17/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps his Department is taking to assist households facing financial difficulties as a result of the time taken to process social security applications and payments.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	5462
answer	answer is ministerial correction date of answer 20/07/2017 answer text <p>Claimants can request a Short Term Benefit Advance or a Universal Credit Advance before they receive their first payment of benefit.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 20/07/2017 16:17:25 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

750323

registered interest
date	10/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	BPDTS
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of the time of directors of the Benefits and Pensions Digital Technology Services Limited (BPDTS) is spent as (a) employees of his Department and (b) employees of BPDTS; who in his Department awards work to BPDTS; whether there is any financial benefit to those directors from work awarded by his Department to that company; and if he will make a statement.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	3829
answer	answer is ministerial correction date of answer 13/07/2017 answer text <p>BPDTS Ltd was set-up to provide IT services to DWP previously provided by Hewlett Packard Enterprises Ltd. The Secretary of State is the sole member of the company and therefore in effect its owner.</p><p> </p><p>There are two Executive Directors (the Chief Executive and the Chief Financial Officer) both of whom are civil servants, employed by DWP. The Chief Executive spends approximately 75% of his time on BPDTS business and the Chief Financial Officer 100% of his time.</p><p> </p><p>There are five non-Executive Directors who are also senior officers of DWP. The time they spent on the company’s business is limited to attendance at monthly Board meetings and preparations for those meetings.</p><p> </p><p>Service orders identifying work to be undertaken by BPDTS Ltd are agreed with the DWP Digital Group.</p><p> </p><p>There is no financial benefit in awarding this work to any Director.</p><p> </p> answering member constituency Hexham answering member printed Guy Opperman question first answered 13/07/2017 13:16:09 answering member 4142 label Biography information for Guy Opperman
tabling member	4463 label Biography information for Chris Stephens

748549

registered interest
date	05/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Glasgow South West
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many claimants in Glasgow South West constituency were refused benefits due to the lack of access to an online resource to complete their claim in the last 12 months.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	3148
answer	answer is ministerial correction date of answer 10/07/2017 answer text <p>Claimants are not refused benefits due to lack of access to an online resource with which to complete their claim. DWP offers free access to online resources within all Jobcentres. Where a customer does not have access to an online resource at home, we encourage use of our public access terminals, and also suggest other available free online resources to customers in local libraries or local partner organisations.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 10/07/2017 13:08:40 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

748550

registered interest
date	05/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Disqualification
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many benefit claimants have been sanctioned in Glasgow South West constituency; and for what reasons in each month since May 2015.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	3196
answer	answer is ministerial correction date of answer 10/07/2017 answer text <p>The available information on Jobseeker’s Allowance, Employment and Support Allowance, Income Support and Universal Credit sanction decisions, by parliamentary constituency, is published and can be found at:</p><p><a href="https://stat-xplore.dwp.gov.uk/" target="_blank">https://stat-xplore.dwp.gov.uk/</a>.</p><p> </p><p>Guidance on how to extract the information required can be found at:</p><p><a href="https://sw.stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html" target="_blank">https://sw.stat-xplore.dwp.gov.uk/webapi/online-help/Getting-Started.html</a></p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 10/07/2017 13:02:22 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

748315

registered interest
date	04/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what rationale the Government has used to decide the order of local authority areas for the Universal Credit Transition Schedule.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	2930
answer	answer is ministerial correction date of answer 10/07/2017 answer text <p>The Universal Credit Transition Schedule is designed to ensure a safe and secure delivery which minimises disruption for claimants. In order to facilitate this, the order of jobcentre sites in the schedule aims to create a fair and even distribution across the country. We collaborate closely with Local Authorities and stakeholders throughout the development of the schedule and through the rollout of Universal Credit.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 10/07/2017 10:56:19 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

748318

registered interest
date	04/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Glasgow
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many customers have used free wi-fi in (a) Govan Jobcentre Plus and (b) Pollock Jobcentre Plus in the last 12 months.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	2932
answer	answer is ministerial correction date of answer 10/07/2017 answer text <p>There is not a Pollock Jobcentre Plus, the only Jobcentre in the Glasgow South West constituency being Govan Jobcentre Plus.</p><p> </p><p>We do not have any data on the specific numbers of customers accessing our free Wi-Fi in Govan or any other of our Jobcentres. We can track the number of Wi-Fi connections per month. For example in May 2017 (the last period we have data for) there were 1701 unique Wi-Fi connections in Govan Jobcentre. However, any member of the public can access our public Wi-Fi (from inside the office or immediately outside). As a result, we are unable to state with accuracy the number of customers using Wi-Fi in any of our Jobcentres.</p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 10/07/2017 11:19:06 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens

748319

registered interest
date	04/07/2017
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Jobcentres: Glasgow
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what discussions the Government has had with colleges and third sector organisations in Glasgow South West constituency to extend the availability of public access terminals.
tabling member constituency	Glasgow South West
tabling member printed	Chris Stephens
uin	2933
answer	answer is ministerial correction date of answer 10/07/2017 answer text <p>Govan JC has a Local Authority Delivery Partnership in place for Public Access Terminals. This includes Glasgow Life where Glasgow City Council Libraries (Ibrox and Cardonald) deliver the Goals for Work IT course (two hours a week for five weeks to enable customers to gain basic IT skills on Public access Terminals). During the five weeks Skills Development Scotland support customers by delivering a CV session.</p><p> </p><p>Customers also have access to Public Access Terminals at other local Glasgow City Council libraries such as Elderpark and Govan.</p><p> </p><p>Skills Development Scotland work closely with Govan Jobcentre, attending the Jobcentre for three days a week and use Jobcentre facilities (Digital Suite) to deliver Digital Group Information Sessions to customers.</p><p> </p><p>Scottish Action for Refugees have opened premises in Shaw Street, Govan, and provide a drop in facility for non-English speaking Refugees, including customer access to their IT facilities.</p><p> </p><p>Jobcentre Plus colleagues have regular conversations with the Community Education Officer at Clyde College around how we work together to provide additional support and access.</p><p> </p> answering member constituency East Hampshire answering member printed Damian Hinds question first answered 10/07/2017 11:06:28 answering member 3969 label Biography information for Damian Hinds
tabling member	4463 label Biography information for Chris Stephens