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808820
registered interest false more like this
date less than 2017-12-18more like thismore than 2017-12-18
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Universal Credit more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, whether some universal credit claimants are being required to attend in-person appointments to reset their universal credit login details; and if he will ensure that all universal credit claimants are able to amend their account details using online portals. more like this
tabling member constituency Rutherglen and Hamilton West more like this
tabling member printed
Ged Killen more like this
uin 119929 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-12-21more like thismore than 2017-12-21
answer text <p>Currently, Universal Credit requires claimants to attend the Jobcentre for a face to face interview to reset their Universal Credit login in details. We plan to automate this process in the very near future.</p> more like this
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
question first answered
less than 2017-12-21T15:14:08.29Zmore like thismore than 2017-12-21T15:14:08.29Z
answering member
3969
label Biography information for Damian Hinds more like this
tabling member
4672
label Biography information for Ged Killen more like this
808850
registered interest false more like this
date less than 2017-12-18more like thismore than 2017-12-18
answering body
Department for Work and Pensions more like this
answering dept id 29 remove filter
answering dept short name Work and Pensions remove filter
answering dept sort name Work and Pensions more like this
hansard heading Jobcentres: Ealing more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Work and Pensions, what the date is for the proposed outreach provision to be operational after the proposed closure of Southall Jobcentre on 26 January 2018; what the staffing requirement for that provision will be; and how and when service users will be notified of the date for that provision to be operational and how to access that provision. more like this
tabling member constituency Ealing, Southall more like this
tabling member printed
Mr Virendra Sharma more like this
uin 119959 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2017-12-21more like thismore than 2017-12-21
answer text <p>We have formally agreed that an outreach provision will be available from the Dominion Centre site in Southall and are confident that it will be in place by 26 January when Southall Jobcentre closes. This outreach provision may be available prior to the closure of Southall Jobcentre if the detailed arrangements are concluded earlier than expected.</p><p> </p><p>The outreach service will be available 9am-5pm Monday to Friday. We anticipate being able to base between two and four members of staff at the site.</p><p> </p><p>Existing customers will be notified about the outreach provision by Work Coaches at face-to-face interviews before the Southall Jobcentre closure date. Customers will also be handed a written notification about their new jobcentre and the new outreach provision.</p><p> </p><p>Information about the new outreach facility will also be shared through our local partnership network.</p><p> </p><p>Posters about the closure of Southall Jobcentre and the new outreach provision, will be displayed in Southall Jobcentre, as soon as the opening date of the new outreach provision is finalised. We expect this to take place within the first two weeks of January.</p><p><strong> </strong></p>
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
question first answered
less than 2017-12-21T15:17:53.607Zmore like thismore than 2017-12-21T15:17:53.607Z
answering member
3969
label Biography information for Damian Hinds more like this
tabling member
1604
label Biography information for Mr Virendra Sharma more like this