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<p>Department Officials worked closely and extensively with South Western Railway
(SWR) to understand the root cause, solution and timelines for returning to the full
timetable. It was determined that the cause was contaminated bio fuel in the storage
tanks at Salisbury Depot. SWR has hired an independent investigator to find out how
and why this occurred which will take a few weeks to conclude.</p><p> </p><p>SWR returned
to its normal timetable from Friday 28 April, which included direct services between
Exeter and London Waterloo. Some Exeter to Waterloo services and services between
Salisbury and Southampton returned earlier. The cost to the regional economy was minimised
as passengers had the option to travel via Salisbury and Basingstoke or to change
tickets to another operator on a similar route.</p>
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