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1388149

registered interest
date	15/12/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, on what day the Vehicle licensing statistics: July to September 2021 will be published.
tabling member constituency	Sheffield, Heeley
tabling member printed	Louise Haigh
uin	93809
answer	answer is ministerial correction date of answer 05/01/2022 answer text <p>The Department publishes a 12-month forthcoming Official and National Statistics publications calendar, for all statistics published by the Department for Transport and the Office for Rail and Road. This can be found on the Department for Transport's statistics webpage: <a href="https://www.gov.uk/government/organisations/department-for-transport/about/statistics#forthcoming-publications" target="_blank">https://www.gov.uk/government/organisations/department-for-transport/about/statistics#forthcoming-publications</a>.</p><p> </p><p>This calendar is updated monthly, where dates are announced at least 4 weeks before the publication date, in line with the Code of Practice for Statistics. Publications to be released later than the 4-week period have provisional month date of release.</p> answering member constituency Copeland answering member printed Trudy Harrison grouped question UIN 93810 93811 93812 93813 93814 question first answered 05/01/2022 11:40:15 answering member 4593 label Biography information for Trudy Harrison
tabling member	4473 label Biography information for Louise Haigh

1388162

registered interest
date	15/12/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what steps his Department are taking to help tackle the backlog of licence applications at the Driver and Vehicle Licensing Agency.
tabling member constituency	Preston
tabling member printed	Sir Mark Hendrick
uin	93712
answer	answer is ministerial correction date of answer 07/01/2022 answer text <p>Information on the average time taken to respond to correspondence received from members of the public and Members of Parliament writing on behalf of constituents is not recorded. The Driver and Vehicle Licensing Agency (DVLA) is working hard to answer correspondence as quickly as possible and has also added extra resource to the team that deals with enquiries from honourable members.</p><p> </p><p>The quickest and easiest way to make an application to the DVLA is to use its extensive suite of online services. There are no delays in successful online applications and customers should receive their documents within a few days.</p><p> </p><p>However, many people still choose or have to make a paper application and the DVLA receives around 60,000 items of mail every day. To help reduce waiting times for paper applications, the DVLA has introduced additional online services, recruited more staff, increased overtime working and has secured extra office space in Swansea and Birmingham. The DVLA has reconfigured its accommodation to safely maximise the number of staff on site and is working hard to process paper applications as quickly as possible.</p><p> </p><p>Throughout the pandemic the DVLA’s contact centre has actively managed its operation and flexed the services for customers in line with the available resources. This has included procuring the use of an additional building to increase the number of staff able to take calls within the social distancing guidelines. Remote working has been increased and additional staff are being recruited.</p><p> </p><p> </p> answering member constituency Copeland answering member printed Trudy Harrison grouped question UIN 93711 93713 93714 question first answered 07/01/2022 12:27:57 answering member 4593 label Biography information for Trudy Harrison
tabling member	473 label Biography information for Sir Mark Hendrick

1386654

registered interest
date	09/12/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the reasons for delays in the return of physical driving licences to applicants by the Driver and Vehicle Licensing Agency.
tabling member constituency	Wirral South
tabling member printed	Alison McGovern
uin	90411
answer	answer is ministerial correction date of answer 14/12/2021 answer text <p>The quickest and easiest way to make an application to the Driver and Vehicle Licensing Agency (DVLA) is to use its extensive suite of online services. There are no delays in successful online applications and customers should receive their documents within a few days.</p><p>However, many people still choose or have to make a paper application and the DVLA receives around 60,000 items of mail every day. The DVLA has been working with a significantly reduced number of staff on site to ensure social distancing in line with Welsh Government requirements. Industrial action between April and the end of August by members of the Public and Commercial Services union and the current increased demand for the DVLA’s services has also contributed to delays with paper applications.</p><p>To help reduce waiting times for paper applications, the DVLA has introduced additional online services, recruited more staff, increased overtime working and has secured extra office space in Swansea and Birmingham. The DVLA has reconfigured its accommodation to safely maximise the number of staff on site and is working hard to process paper applications as quickly as possible. The latest information on turnaround times for paper driving licence applications can be found <a href="https://www.gov.uk/guidance/dvla-coronavirus-covid-19-update" target="_blank">here</a>.</p><p>These measures are having a positive impact. The queues are reducing, and customers will continue to see an improving picture in terms of turnaround times.</p><p> </p><p> </p> answering member constituency Copeland answering member printed Trudy Harrison question first answered 14/12/2021 16:43:22 answering member 4593 label Biography information for Trudy Harrison
tabling member	4083 label Biography information for Alison McGovern

1382360

registered interest
date	25/11/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, if he will take steps to require the DVLA to return identity documents to applicants via a tracked postal method that allow people to reclaim fees for replacements if lost in the post; and if he will make a statement.
tabling member constituency	Brighton, Pavilion
tabling member printed	Caroline Lucas
uin	81919
answer	answer is ministerial correction date of answer 01/12/2021 answer text <p>There are no plans for the Driver and Vehicle Licensing Agency (DVLA) to routinely return identity documents via a tracked postal method. The DVLA advises applicants that if they enclose a stamped, self-addressed special delivery or signed for envelope with their application, documents will be returned in those envelopes. This information is shown on the DVLA’s application forms.</p><p>In January, the DVLA introduced a facility for foreign nationals to evidence their identity and residency digitally. Those who have been issued with digital confirmation of their immigration status by the Home Office can generate a nine-digit share code through the <a href="https://www.gov.uk/view-prove-immigration-status" target="_blank">View &amp; Prove your immigration status</a> service which can be used support an application for a driving licence. This will reduce the number of physical identity documents that need to be sent to the DVLA.</p><p> </p><p> </p> answering member constituency Copeland answering member printed Trudy Harrison question first answered 01/12/2021 11:37:24 answering member 4593 label Biography information for Trudy Harrison
tabling member	3930 label Biography information for Caroline Lucas

1381056

registered interest
date	22/11/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what the average waiting time is for a person to (a) receive and (b) renew their driving licence.
tabling member constituency	Hendon
tabling member printed	Dr Matthew Offord
uin	79346
answer	answer is ministerial correction date of answer 30/11/2021 answer text <p>The quickest and easiest way to apply for a driving licence is to use the Driver and Vehicle Licensing Agency (DVLA)’s online services. There are no delays in successful online applications and customers should receive their licence within a few days.</p><p>However, many people still choose or have to make a paper application. The DVLA receives around 60,000 items of mail every day. Currently, paper driving licence applications are likely to take six to ten weeks to process. The latest information on turnaround times for paper driving licence applications can be found <a href="http://www.gov.uk/guidance/dvla-coronavirus-covid-19-update" target="_blank">here</a>.</p><p>Specific information about the average waiting time for a person to receive their driving licence is not held but it takes an average of three days for mail issued by the DVLA to be received by the customer. The average time taken to process paper driving licence renewal applications between April and October 2021 was 32 working days for routine applications for entitlement to drive cars and motorcycles and 21 working days for routine applications for vocational licences. Applications where the driver has a medical condition that must be investigated before a licence can be issued will take longer.</p><p> </p><p> </p> answering member constituency Copeland answering member printed Trudy Harrison question first answered 30/11/2021 09:34:45 answering member 4593 label Biography information for Trudy Harrison
tabling member	4006 label Biography information for Dr Matthew Offord

1380063

registered interest
date	18/11/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many (1) 18–19 year olds, (2) 20–29 year olds, (3) 30–39 year olds, (4) 40–49 year olds, (5) 50–59 year olds, (6) 60–69 year olds, (7) 70–79 year olds, (8) 80–89 year olds, and (9) 90+ year olds, hold a valid driving licence issued by the DVLA.
tabling member printed	Lord McNicol of West Kilbride
uin	HL4201
answer	answer is ministerial correction date of answer 24/11/2021 answer text <p>The tables below show the number of motorists holding a valid driving licence and those with an expired driving licence. The figures for expired licences do not include licences where the entitlement has been revoked or disqualified or where the Driver and Vehicle Licensing Agency has received a notification of death.</p><table><tbody><tr><td><p> </p></td><td><p><strong>Current Provisional Driving Licence</strong></p></td><td><p><strong>Current Full Driving Licence</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Under 18 years old</p></td><td><p>462,318</p></td><td><p>39,185</p></td><td><p>501,503</p></td></tr><tr><td><p>18 - 19 years old</p></td><td><p>741,300</p></td><td><p>392,429</p></td><td><p>1,133,729</p></td></tr><tr><td><p>20 - 29 years old</p></td><td><p>2,520,194</p></td><td><p>4,808,402</p></td><td><p>7,328,596</p></td></tr><tr><td><p>30 - 39 years old</p></td><td><p>1,821,295</p></td><td><p>7,118,901</p></td><td><p>8,940,196</p></td></tr><tr><td><p>40 - 49 years old</p></td><td><p>1,407,598</p></td><td><p>7,440,012</p></td><td><p>8,847,610</p></td></tr><tr><td><p>50 - 59 years old</p></td><td><p>1,347,238</p></td><td><p>8,573,873</p></td><td><p>9,921,111</p></td></tr><tr><td><p>60 - 69 years old</p></td><td><p>842,409</p></td><td><p>6,900,127</p></td><td><p>7,742,536</p></td></tr><tr><td><p>70 - 79 years old</p></td><td><p>16,423</p></td><td><p>4,164,481</p></td><td><p>4,180,904</p></td></tr><tr><td><p>80 - 89 years old</p></td><td><p>2,179</p></td><td><p>1,410,138</p></td><td><p>1,412,317</p></td></tr><tr><td><p>90 years and over</p></td><td><p>104</p></td><td><p>132,573</p></td><td><p>132,677</p></td></tr><tr><td><p>Total</p></td><td><p>9,161,058</p></td><td><p>40,980,121</p></td><td><p>50,141,179</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Drivers with expired provisional driving licences </strong></p></td><td><p><strong>Drivers with expired full licences</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>1,278,221</p></td><td><p>3,669,231</p></td><td><p>4,947,452</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Expired Provisional Driving Licence</strong></p></td><td><p><strong>Expired Full Driving Licence</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Under 18 years old</p></td><td><p>109</p></td><td><p>10</p></td><td><p>119</p></td></tr><tr><td><p>18-19 years old</p></td><td><p>1,138</p></td><td><p>1,134</p></td><td><p>2,272</p></td></tr><tr><td><p>20-29 years old</p></td><td><p>29,711</p></td><td><p>39,755</p></td><td><p>69,466</p></td></tr><tr><td><p>30-39 years old</p></td><td><p>63,643</p></td><td><p>77,325</p></td><td><p>140,968</p></td></tr><tr><td><p>40-49 years old</p></td><td><p>75,451</p></td><td><p>81,943</p></td><td><p>157,394</p></td></tr><tr><td><p>50-59 years old</p></td><td><p>76,886</p></td><td><p>99,674</p></td><td><p>176,560</p></td></tr><tr><td><p>60-69 years old</p></td><td><p>52,804</p></td><td><p>89,343</p></td><td><p>142,147</p></td></tr><tr><td><p>70-79 years old</p></td><td><p>512,104</p></td><td><p>1,450,408</p></td><td><p>1,962,512</p></td></tr><tr><td><p>80-89 years old</p></td><td><p>306,819</p></td><td><p>1,123,896</p></td><td><p>1,430,715</p></td></tr><tr><td><p>90 years and over</p></td><td><p>159,556</p></td><td><p>705,743</p></td><td><p>865,299</p></td></tr><tr><td><p>Total</p></td><td><p>1,278,221</p></td><td><p>3,669,231</p></td><td><p>4,947,452</p></td></tr></tbody></table> answering member printed Baroness Vere of Norbiton grouped question UIN HL4202 HL4203 question first answered 24/11/2021 11:59:14 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4702 label Biography information for Lord McNicol of West Kilbride

1380064

registered interest
date	18/11/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many individuals the DVLA estimate hold an expired driving licence.
tabling member printed	Lord McNicol of West Kilbride
uin	HL4202
answer	answer is ministerial correction date of answer 24/11/2021 answer text <p>The tables below show the number of motorists holding a valid driving licence and those with an expired driving licence. The figures for expired licences do not include licences where the entitlement has been revoked or disqualified or where the Driver and Vehicle Licensing Agency has received a notification of death.</p><table><tbody><tr><td><p> </p></td><td><p><strong>Current Provisional Driving Licence</strong></p></td><td><p><strong>Current Full Driving Licence</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Under 18 years old</p></td><td><p>462,318</p></td><td><p>39,185</p></td><td><p>501,503</p></td></tr><tr><td><p>18 - 19 years old</p></td><td><p>741,300</p></td><td><p>392,429</p></td><td><p>1,133,729</p></td></tr><tr><td><p>20 - 29 years old</p></td><td><p>2,520,194</p></td><td><p>4,808,402</p></td><td><p>7,328,596</p></td></tr><tr><td><p>30 - 39 years old</p></td><td><p>1,821,295</p></td><td><p>7,118,901</p></td><td><p>8,940,196</p></td></tr><tr><td><p>40 - 49 years old</p></td><td><p>1,407,598</p></td><td><p>7,440,012</p></td><td><p>8,847,610</p></td></tr><tr><td><p>50 - 59 years old</p></td><td><p>1,347,238</p></td><td><p>8,573,873</p></td><td><p>9,921,111</p></td></tr><tr><td><p>60 - 69 years old</p></td><td><p>842,409</p></td><td><p>6,900,127</p></td><td><p>7,742,536</p></td></tr><tr><td><p>70 - 79 years old</p></td><td><p>16,423</p></td><td><p>4,164,481</p></td><td><p>4,180,904</p></td></tr><tr><td><p>80 - 89 years old</p></td><td><p>2,179</p></td><td><p>1,410,138</p></td><td><p>1,412,317</p></td></tr><tr><td><p>90 years and over</p></td><td><p>104</p></td><td><p>132,573</p></td><td><p>132,677</p></td></tr><tr><td><p>Total</p></td><td><p>9,161,058</p></td><td><p>40,980,121</p></td><td><p>50,141,179</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Drivers with expired provisional driving licences </strong></p></td><td><p><strong>Drivers with expired full licences</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>1,278,221</p></td><td><p>3,669,231</p></td><td><p>4,947,452</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Expired Provisional Driving Licence</strong></p></td><td><p><strong>Expired Full Driving Licence</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Under 18 years old</p></td><td><p>109</p></td><td><p>10</p></td><td><p>119</p></td></tr><tr><td><p>18-19 years old</p></td><td><p>1,138</p></td><td><p>1,134</p></td><td><p>2,272</p></td></tr><tr><td><p>20-29 years old</p></td><td><p>29,711</p></td><td><p>39,755</p></td><td><p>69,466</p></td></tr><tr><td><p>30-39 years old</p></td><td><p>63,643</p></td><td><p>77,325</p></td><td><p>140,968</p></td></tr><tr><td><p>40-49 years old</p></td><td><p>75,451</p></td><td><p>81,943</p></td><td><p>157,394</p></td></tr><tr><td><p>50-59 years old</p></td><td><p>76,886</p></td><td><p>99,674</p></td><td><p>176,560</p></td></tr><tr><td><p>60-69 years old</p></td><td><p>52,804</p></td><td><p>89,343</p></td><td><p>142,147</p></td></tr><tr><td><p>70-79 years old</p></td><td><p>512,104</p></td><td><p>1,450,408</p></td><td><p>1,962,512</p></td></tr><tr><td><p>80-89 years old</p></td><td><p>306,819</p></td><td><p>1,123,896</p></td><td><p>1,430,715</p></td></tr><tr><td><p>90 years and over</p></td><td><p>159,556</p></td><td><p>705,743</p></td><td><p>865,299</p></td></tr><tr><td><p>Total</p></td><td><p>1,278,221</p></td><td><p>3,669,231</p></td><td><p>4,947,452</p></td></tr></tbody></table> answering member printed Baroness Vere of Norbiton grouped question UIN HL4201 HL4203 question first answered 24/11/2021 11:59:14 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4702 label Biography information for Lord McNicol of West Kilbride

1380065

registered interest
date	18/11/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many (1) 18–19 year olds, (2) 20–29 year olds, (3) 30–39 year olds, (4) 40–49 year olds, (5) 50–59 year olds, (6) 60–69 year olds, (7) 70–79 year olds, (8) 80–89 year olds, and (9) 90+ year olds, they estimate to hold an expired driving licence.
tabling member printed	Lord McNicol of West Kilbride
uin	HL4203
answer	answer is ministerial correction date of answer 24/11/2021 answer text <p>The tables below show the number of motorists holding a valid driving licence and those with an expired driving licence. The figures for expired licences do not include licences where the entitlement has been revoked or disqualified or where the Driver and Vehicle Licensing Agency has received a notification of death.</p><table><tbody><tr><td><p> </p></td><td><p><strong>Current Provisional Driving Licence</strong></p></td><td><p><strong>Current Full Driving Licence</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Under 18 years old</p></td><td><p>462,318</p></td><td><p>39,185</p></td><td><p>501,503</p></td></tr><tr><td><p>18 - 19 years old</p></td><td><p>741,300</p></td><td><p>392,429</p></td><td><p>1,133,729</p></td></tr><tr><td><p>20 - 29 years old</p></td><td><p>2,520,194</p></td><td><p>4,808,402</p></td><td><p>7,328,596</p></td></tr><tr><td><p>30 - 39 years old</p></td><td><p>1,821,295</p></td><td><p>7,118,901</p></td><td><p>8,940,196</p></td></tr><tr><td><p>40 - 49 years old</p></td><td><p>1,407,598</p></td><td><p>7,440,012</p></td><td><p>8,847,610</p></td></tr><tr><td><p>50 - 59 years old</p></td><td><p>1,347,238</p></td><td><p>8,573,873</p></td><td><p>9,921,111</p></td></tr><tr><td><p>60 - 69 years old</p></td><td><p>842,409</p></td><td><p>6,900,127</p></td><td><p>7,742,536</p></td></tr><tr><td><p>70 - 79 years old</p></td><td><p>16,423</p></td><td><p>4,164,481</p></td><td><p>4,180,904</p></td></tr><tr><td><p>80 - 89 years old</p></td><td><p>2,179</p></td><td><p>1,410,138</p></td><td><p>1,412,317</p></td></tr><tr><td><p>90 years and over</p></td><td><p>104</p></td><td><p>132,573</p></td><td><p>132,677</p></td></tr><tr><td><p>Total</p></td><td><p>9,161,058</p></td><td><p>40,980,121</p></td><td><p>50,141,179</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p><strong>Drivers with expired provisional driving licences </strong></p></td><td><p><strong>Drivers with expired full licences</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>1,278,221</p></td><td><p>3,669,231</p></td><td><p>4,947,452</p></td></tr></tbody></table><p> </p><table><tbody><tr><td><p> </p></td><td><p><strong>Expired Provisional Driving Licence</strong></p></td><td><p><strong>Expired Full Driving Licence</strong></p></td><td><p><strong>Total</strong></p></td></tr><tr><td><p>Under 18 years old</p></td><td><p>109</p></td><td><p>10</p></td><td><p>119</p></td></tr><tr><td><p>18-19 years old</p></td><td><p>1,138</p></td><td><p>1,134</p></td><td><p>2,272</p></td></tr><tr><td><p>20-29 years old</p></td><td><p>29,711</p></td><td><p>39,755</p></td><td><p>69,466</p></td></tr><tr><td><p>30-39 years old</p></td><td><p>63,643</p></td><td><p>77,325</p></td><td><p>140,968</p></td></tr><tr><td><p>40-49 years old</p></td><td><p>75,451</p></td><td><p>81,943</p></td><td><p>157,394</p></td></tr><tr><td><p>50-59 years old</p></td><td><p>76,886</p></td><td><p>99,674</p></td><td><p>176,560</p></td></tr><tr><td><p>60-69 years old</p></td><td><p>52,804</p></td><td><p>89,343</p></td><td><p>142,147</p></td></tr><tr><td><p>70-79 years old</p></td><td><p>512,104</p></td><td><p>1,450,408</p></td><td><p>1,962,512</p></td></tr><tr><td><p>80-89 years old</p></td><td><p>306,819</p></td><td><p>1,123,896</p></td><td><p>1,430,715</p></td></tr><tr><td><p>90 years and over</p></td><td><p>159,556</p></td><td><p>705,743</p></td><td><p>865,299</p></td></tr><tr><td><p>Total</p></td><td><p>1,278,221</p></td><td><p>3,669,231</p></td><td><p>4,947,452</p></td></tr></tbody></table> answering member printed Baroness Vere of Norbiton grouped question UIN HL4201 HL4202 question first answered 24/11/2021 11:59:14 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	4702 label Biography information for Lord McNicol of West Kilbride

1379538

registered interest
date	17/11/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent steps his Department has taken to help DVLA reduce the backlog of applications for driving licences.
tabling member constituency	Ilford South
tabling member printed	Sam Tarry
uin	76860
answer	answer is ministerial correction date of answer 24/11/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA)’s online services are the quickest and easiest way to renew a driving licence. There are no delays in successful online applications and customers should receive their driving licence within a few days. However, many people still choose or have to make a paper application for a driving licence and the DVLA receives 60,000 items of mail each day. The latest information on turnaround times for paper driving licence applications can be found <a href="http://www.gov.uk/guidance/dvla-coronavirus-covid-19-update" target="_blank">here</a>.</p><p>The DVLA has introduced additional online services, recruited more staff and has secured extra office space in Swansea and Birmingham to house more staff to help reduce waiting times while providing future resilience and business continuity.</p><p>These measures are having a positive impact. In particular, the focus on vocational driving licence applications to support the HGV driver shortage has been successful with routine vocational applications now being processed within normal turnaround times. Backlogs are also reducing in other areas.</p><p>The DVLA understands the impact that delays can have on people’s everyday lives and is working as quickly as possible to process paper applications and return people’s documentation to them.</p><p>I am pleased to say that the speed of reducing the number of paper applications awaiting processing will be improved by the recent positive news that the Public and Commercial Services Union (PCS) did not reach the minimum threshold of a 50 per cent turnout in its recent ballot of members to continue industrial action.</p><p> </p> answering member constituency Copeland answering member printed Trudy Harrison question first answered 24/11/2021 11:29:00 answering member 4593 label Biography information for Trudy Harrison
tabling member	4829 label Biography information for Sam Tarry

1379722

registered interest
date	17/11/2021
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Driving Licences
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what assessment they have made of the impact of delays to driving licence renewals; and when they expect these issues will be resolved.
tabling member printed	Baroness Northover
uin	HL4158
answer	answer is ministerial correction date of answer 24/11/2021 answer text <p>The Driver and Vehicle Licensing Agency (DVLA)’s online services are the quickest and easiest way to renew a driving licence. There are no delays in successful online applications and customers should receive their driving licence within a few days. However, many people still choose or have to make a paper application for a driving licence and the DVLA receives 60,000 items of mail each day. The latest information on turnaround times for paper driving licence applications can be found on GOV.UK.</p><p>The DVLA has introduced additional online services, recruited more staff and has secured extra office space in Swansea and Birmingham to house more staff to help reduce waiting times while providing future resilience and business continuity.</p><p>These measures are having a positive impact. In particular, the focus on vocational driving licence applications to support dealing with the HGV driver shortage has been successful with routine vocational applications now back within normal turnaround times despite a significant increase in applications. The remaining queues are reducing, and customers will see an improving picture in terms of turnaround times over the next few months.</p> answering member printed Baroness Vere of Norbiton question first answered 24/11/2021 12:00:19 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	2539 label Biography information for Baroness Northover