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<p>In its response to the Code Enforcement Framework consultation in March 2021, the
Government announced a series of fairer parking measures, including the creation of
a single independent appeals service for motorists to turn to if they receive a private
parking charge. Before finalising a delivery model for the appeals service, the Government
has committed to carry out a product Discovery to better research the needs of the
users of the service. This will ensure a high-quality service in which motorists and
the industry can have full confidence.</p>
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