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<p>If the National Health Service gets something wrong and patients are harmed, it
is quite right that the NHS is held to account. However, we are concerned about the
rising cost associated with clinical negligence and is something we are taking very
seriously.</p><p> </p><p>NHS Resolution has a responsibility to settle justified claims
fairly and promptly and defend unjustified claims to secure NHS resources. In doing
so, NHS Resolution is committed to the use of alternative dispute resolution (ADR),
including increasing its use of mediation, and consequently, the percentage of claims
moving into formal litigation is the lowest it has ever been. In 2018/19, 70.7% of
the 15,655 claims settled, both clinical and non-clinical negligence, were resolved
with the use of ADR, without the cases going into formal court proceedings and, in
these early stages, more cases are resolved without the payment of damages than with
payment of damages.</p><p> </p>
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