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852640

registered interest
date	01/03/2018
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Financial Services: Mental Illness
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what steps his Department is taking to ensure that financial lenders provide appropriate support to customers experiencing mental health difficulties.
tabling member constituency	East Kilbride, Strathaven and Lesmahagow
tabling member printed	Dr Lisa Cameron
uin	130636
answer	answer is ministerial correction date of answer 08/03/2018 answer text <p>The government is committed to building an economy that works for everyone, including those experiencing mental health difficulties.</p><p> </p><p>The Regulation of consumer credit is a matter for the Financial Conduct Authority (FCA). The government has given the FCA strong powers to protect consumers. It requires all lenders to treat customers fairly, and to establish appropriate policies for dealing with vulnerable customers, including those with mental health difficulties.</p><p> </p><p>We have passed the honourable lady’s question on to the FCA, who will reply directly to her by letter. A copy of the letter will be placed in the Library of the House.</p> answering member constituency Salisbury answering member printed John Glen question first answered 08/03/2018 12:21:46 answering member 4051 label Biography information for John Glen
tabling member	4412 label Biography information for Dr Lisa Cameron

839169

registered interest
date	08/02/2018
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Domestic Abuse
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, whether all banks and financial service firms are required to have a written policy on domestic abuse.
tabling member constituency	East Kilbride, Strathaven and Lesmahagow
tabling member printed	Dr Lisa Cameron
uin	127727
answer	answer is ministerial correction date of answer 20/02/2018 answer text <p>The Treasury has not issued guidance. The independent financial services regulator - the Financial Conduct Authority (FCA) - requires firms to treat their customers fairly and has broad and robust powers to enforce breaches of its rules.</p><p> </p><p>Confirmed Industry Guidance for the FCA’s Banking Conduct of Business Sourcebook sets out what information firms must provide to customers when they open a joint account, including an explanation of a customer’s rights and duties and the concept of joint and several liability. UK Finance and the Building Societies Association also publish an information leaflet for those considering opening a joint account.</p><p> </p><p>The Government wants to ensure that all victims of domestic abuse are provided with the support they need. The Government will shortly be launching a consultation into tackling domestic abuse, in advance of bringing forward legislation, and I encourage the hon. Member to engage with the consultation when it is published.</p> answering member constituency Salisbury answering member printed John Glen grouped question UIN 127729 question first answered 20/02/2018 12:10:22 answering member 4051 label Biography information for John Glen
tabling member	4412 label Biography information for Dr Lisa Cameron

839171

registered interest
date	08/02/2018
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Domestic Abuse
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what guidance his Department issued to (a) banks and (b) the financial service sector on responding to cases has of domestic abuse in which the perpetrator and victim have a joint bank accounts.
tabling member constituency	East Kilbride, Strathaven and Lesmahagow
tabling member printed	Dr Lisa Cameron
uin	127729
answer	answer is ministerial correction date of answer 20/02/2018 answer text <p>The Treasury has not issued guidance. The independent financial services regulator - the Financial Conduct Authority (FCA) - requires firms to treat their customers fairly and has broad and robust powers to enforce breaches of its rules.</p><p> </p><p>Confirmed Industry Guidance for the FCA’s Banking Conduct of Business Sourcebook sets out what information firms must provide to customers when they open a joint account, including an explanation of a customer’s rights and duties and the concept of joint and several liability. UK Finance and the Building Societies Association also publish an information leaflet for those considering opening a joint account.</p><p> </p><p>The Government wants to ensure that all victims of domestic abuse are provided with the support they need. The Government will shortly be launching a consultation into tackling domestic abuse, in advance of bringing forward legislation, and I encourage the hon. Member to engage with the consultation when it is published.</p> answering member constituency Salisbury answering member printed John Glen grouped question UIN 127727 question first answered 20/02/2018 12:10:22 answering member 4051 label Biography information for John Glen
tabling member	4412 label Biography information for Dr Lisa Cameron

788988

registered interest
date	14/11/2017
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	CaTreasury
hansard heading	Revenue and Customs: East Kilbride
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 7 November 2017 to Question 110350, on the proposed transfer of HM Revenue and Customs (HMRC) posts from East Kilbride to Glasgow, on what dates meetings between HMRC and departmental trade unions took place.
tabling member constituency	East Kilbride, Strathaven and Lesmahagow
tabling member printed	Dr Lisa Cameron
uin	112821
answer	answer is ministerial correction date of answer 21/11/2017 answer text <p>HM Revenue and Customs (HMRC) held a specific briefing event for managers and the departmental trade unions on 10 November 2015 to share the plans, formally, for its future locations strategy in advance of the announcement on 12 November 2015. This included the detail for all regional centres, specialist sites, transitional sites and a head office presence at Westminster. Prior to this, HMRC held discussions with the unions in confidence about its plans as they developed and in advance of the decisions being made.</p><p> </p><p>The Regional Engagement Group for Glasgow meets on a monthly basis to consider implementation activity for Glasgow, including the moves to Glasgow from East Kilbride and Cumbernauld. There is union representation at these meetings. Topics for discussion are prioritised in accordance with the timeline for office closures in the region. HMRC is retaining East Kilbride as a transitional site until 2025-26 so the detail for this specific move is not yet finalised.</p><p> </p><p>HMRC continues to engage with the unions at both local and national levels throughout the delivery of the Locations Programme.</p> answering member constituency Central Devon answering member printed Mel Stride question first answered 21/11/2017 17:08:13 answering member 3935 label Biography information for Mel Stride
tabling member	4412 label Biography information for Dr Lisa Cameron