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906298

registered interest
date	17/05/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, which company is contracted to resolve technical issues with the tax free childcare online application system; what targets are set in that contract; and how much money that is paid to that company under that contract.
tabling member constituency	St Helens North
tabling member printed	Conor McGinn
uin	145359
answer	answer is ministerial correction date of answer 22/05/2018 answer text <p>The vast majority of parents can use the childcare service (through which they apply for Tax-Free Childcare and 30 hours free childcare) without any problems. HMRC has been working with their delivery partner National Savings &amp; Investments (NS&amp;I) and NS&amp;I’s supplier Atos to make improvements to the service. As a result over 99% of parents are now receiving their eligibility decision within 5 working days.</p><p>It is not the Government’s usual practice to comment on contractual matters between departments and their contactors since they may be commercially sensitive.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 22/05/2018 13:02:04 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4458 label Biography information for Conor McGinn

905632

registered interest
date	16/05/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many parents using the tax free childcare online application system have submitted compensation claims after not receiving a top-up from HMRC; what the average amount of those claims is; what the average response time for such claims has been; and how much compensation has been paid (a) to each such claimant and (b) in total.
tabling member constituency	St Helens North
tabling member printed	Conor McGinn
uin	144949
answer	answer is ministerial correction date of answer 21/05/2018 answer text <p>I refer the Honourable Member to the answer I gave on 12 March 2018 (PQ 131774).</p><p> </p><p>HMRC currently processes the vast majority of payments in lieu of government top-up within 5 working days.</p><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 21/05/2018 12:19:53 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4458 label Biography information for Conor McGinn