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<p>Defra works regularly with other Departments (such as the Department for Energy
Security and Net Zero, and the Department for Levelling up, Housing and Communities),
alongside our own arm's-length bodies, to keep permitting services and their regulations
under review to ensure that the service provided best meets the requirements of UK
businesses whilst upholding environmental protections. We also work closely with them
on the role of our arm's-length bodies in the planning system, including as part of
the <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fnationally-significant-infrastructure-projects-nsip-reforms-action-plan&data=05%7C01%7Cpqtransfers%40defra.gov.uk%7Ce600558b19fd414f014808db6824061a%7C770a245002274c6290c74e38537f1102%7C0%7C0%7C638218276145143191%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=24%2F%2BT2iMyNS8gSTHhVsCIJ9rpIxeDNYfQz%2FAjv%2B4RcM%3D&reserved=0"
target="_blank">NSIP Reform Action Plan</a>.</p><p> </p><p>Defra regularly monitors
Environment Agency and Natural England performance to ensure there is a high-quality
service provided to all applicants of planning and permitting services. The Environment
Agency and Natural England both have customer service commitments which are available
on gov.uk.</p>
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