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<p>Government officials have met with interest groups and stakeholders regarding accessibility
for visual and hearing impaired consumers, specifically for on-demand services. In
December 2017 DCMS asked Ofcom to provide recommendations on making on-demand services
more accessible to a wider range of consumers, including the hearing impaired. Ofcom
consulted on this, and published its report in December 2018 with recommendations
on the scope of new regulations for on-demand services. Government will continue to
engage with interested parties as we take this matter forward.</p>
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