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1715846

registered interest
date	03/05/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many biometric residence permits were delayed due to technical issues in each of the last three years, broken down by month.
tabling member constituency	Glasgow Central
tabling member printed	Alison Thewliss
uin	24782
answer	answer is ministerial correction date of answer 09/05/2024 answer text <p>At the point that a decision is made to grant permission to remain, a BRP is automatically requested by the case working system and data is sent to the DVLA for the BRP to be produced. Any automatic requests that become &quot;stuck&quot; when sent to the DVLA are targeted and proactive reporting is being developed to identify such cases earlier.</p><p> </p><p>During 2024, DVLA produced 100% of BRPs within 24 hours of this automatic request process.</p><p>During 2023, DVLA produced 99.6% of BRPs within 24 hours of this automatic request process and 100% within 48 hours.</p><p>During 2022, DVLA produced 97.2% of BRPs within 24 hours of this automatic request process and 100% within 48 hours.</p><p>During 2021, DVLA produced 75.1% of BRPs within 24 hours of this automatic request process and 100% within 48 hours.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 09/05/2024 15:47:05 answering member 4369 label Biography information for Tom Pursglove
tabling member	4430 label Biography information for Alison Thewliss

1689175

registered interest
date	16/02/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what assessment he has made of the adequacy of the time taken to issue biometric residence permits.
tabling member constituency	Warrington North
tabling member printed	Charlotte Nichols
uin	14109
answer	answer is ministerial correction date of answer 26/02/2024 answer text <p>Home Office colleagues are working closely together to improve our processes and ensure Biometric Residence Permits (BRPs) are issued as quickly as possible.</p><p>BRP production is an automated function on our caseworking systems. However, delays can arise due to process errors. We have introduced a dedicated support function to work at speed to resolve user/process issues and to drive BRP process improvements across the end-to-end system.</p><p>Where customers encounter a delay in the receipt of their BRP, we offer a range of services to allow customers to report the delay, and we aim to resolve the problem within five working days of notification. Employers and landlords can use the Employer Checking Service and the Landlord Checking Service to verify a right to work or rent in the absence of a BRP, while Government departments and public bodies can verify status in the absence of a BRP through the Status Verification and Enquiries Checking (SVEC) team.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 26/02/2024 17:18:31 answering member 4369 label Biography information for Tom Pursglove
tabling member	4799 label Biography information for Charlotte Nichols

1681673

registered interest
date	11/01/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent progress his Department has made in resolving the technical issues affecting the issuing of Biometric Residence Permit cards.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	9200
answer	answer is ministerial correction date of answer 16/01/2024 answer text <p>Incidences of technical issues preventing BRP card production are extremely low, and no systemic issues have been identified.</p><p>Where individual card requests do fail, operational case working teams and IT Support endeavour to resolve the issue as quickly as possible.</p><p>For any case that cannot be resolved immediately, the Employer Checking and Landlord Checking Services are available to provide support to customers to verify their immigration status and permission to work and rent properties in the UK.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 16/01/2024 14:45:38 answering member 4369 label Biography information for Tom Pursglove
tabling member	1548 label Biography information for Jessica Morden

1679755

registered interest
date	05/01/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many biometric residence permit card delays as a result of technical errors in the processing system have been reported in the last 12 months.
tabling member constituency	Ilford South
tabling member printed	Sam Tarry
uin	8235
answer	answer is ministerial correction date of answer 15/01/2024 answer text <p>The information requested could not be obtained without disproportionate cost.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 15/01/2024 13:55:41 answering member 4369 label Biography information for Tom Pursglove
tabling member	4829 label Biography information for Sam Tarry

1679756

registered interest
date	05/01/2024
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the average processing time for issuing biometric residence permit cards was in the last 12 months.
tabling member constituency	Ilford South
tabling member printed	Sam Tarry
uin	8236
answer	answer is ministerial correction date of answer 15/01/2024 answer text <p>We aim to deliver a BRP within 7 working days of the immigration decision.</p><p>BRPs are produced at the secure delivery facility (Driver and Vehicle Licencing Agency (DVLA)) within 48 hours of the production request being made and are collected by our secure delivery partner the same day. Our secure delivery partner (Royal Mail Group) aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from date of production request being made to delivery of the BRP. We have added an additional 2 working days to the timeline advised to applicants to allow us to resolve any production issues.</p><p>During 2023, DVLA produced 99.6% of BRPs within 24 hours of the production request and 100% within 48 hours. In 2023, our Secure Delivery Partner attempted to deliver over 99% of BRPs within 48 hours.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 15/01/2024 17:59:58 answering member 4369 label Biography information for Tom Pursglove
tabling member	4829 label Biography information for Sam Tarry

1677869

registered interest
date	13/12/2023
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many biometric residence cards were reprinted due to errors on those cards in each of the last seven years.
tabling member constituency	Glasgow Central
tabling member printed	Alison Thewliss
uin	6838
answer	answer is ministerial correction date of answer 18/12/2023 answer text <p>The information is not available publicly and could only be obtained at a disproportionate cost.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 18/12/2023 11:47:07 answering member 4369 label Biography information for Tom Pursglove
tabling member	4430 label Biography information for Alison Thewliss

1675936

registered interest
date	06/12/2023
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what is the average processing time to print a Biometric Residence Permit after a decision to grant leave to remain has been issued.
tabling member constituency	Oxford West and Abingdon
tabling member printed	Layla Moran
uin	5610
answer	answer is ministerial correction date of answer 12/12/2023 answer text <p>We aim to deliver a BRP within 7 working days of the immigration decision.</p><p>BRPs are produced at the secure delivery facility (Driver and Vehicle Licencing Agency (DVLA)) within 48 hours of the production request being made and are collected by our secure delivery partner the same day. Our secure delivery partner (Royal Mail Group) aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from date of production request being made to delivery of the BRP. We have added an additional 2 working days to the timeline advised to applicants to allow us to resolve any production issues.</p><p>In November, DVLA produced all BRPs within 24 hours of the production request. In November RMG attempted to deliver 99.1% of BRPs within 48 hours.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 12/12/2023 12:29:59 answering member 4369 label Biography information for Tom Pursglove
tabling member	4656 label Biography information for Layla Moran

1673621

registered interest
date	28/11/2023
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what the recent technical issue with the processing and issuing of Biometric Resident Permits has been; what steps his Department is taking to resolve that issue; and what estimate he has made of when that work will be complete.
tabling member constituency	Warwick and Leamington
tabling member printed	Matt Western
uin	4240
answer	answer is ministerial correction date of answer 06/12/2023 answer text <p>Incidences of technical issues preventing BRP card production are extremely low, and no systemic issues have been identified.</p><p>Where individual card requests do fail, operational case working teams and IT Support endeavour to resolve the issue as quickly as possible.</p><p>For any case that cannot be resolved immediately, the Employer Checking and Landlord Checking Services are available to provide support to customers to verify their immigration status and permission to work and rent properties in the UK.</p> answering member constituency Newark answering member printed Robert Jenrick question first answered 06/12/2023 16:41:00 answering member 4320 label Biography information for Robert Jenrick
tabling member	4617 label Biography information for Matt Western

1673215

registered interest
date	27/11/2023
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many Biometric Residence Permits were issued within 10 days of a person receiving their decision confirming their refugee status since 1 August 2023.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	3929
answer	answer is ministerial correction date of answer 06/12/2023 answer text <p>The waiting times for biometric residence permits (BRP) are dictated by the BRP production and delivery processes.</p><p>We aim to deliver a BRP within 7 working days of the immigration decision. BRPs are produced at the secure delivery facility (Driver and Vehicle Licencing Agency (DVLA)) within 48 hours of the production request being made and are collected by our secure delivery partner the same day. Our secure delivery partner (FedEx) aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from date of production request being made to delivery of the BRP. We have added an additional 2 working days to the timeline advised to applicants to allow us to resolve any production issues.</p><p>Since 1st April 2022, DVLA have produced all BRPs within 48 hours of the production request, with 99.5% being produced within 24 hours. Since 1st April 2022, our Secure Delivery Partners, FedEx and Royal Mail Group have attempted to deliver over 99% of BRPs within 48 hours, and delivered over 80% of BRPs successfully on first delivery attempt.</p><p>Information on incorrect or returned deliveries is not publicly available, and so we are unable to answer this question.</p><p>Statistics regarding the individual production time of each BRP from the time a decision is made is not available publicly and could only be obtained at a disproportionate cost.</p> answering member constituency Newark answering member printed Robert Jenrick grouped question UIN 3930 question first answered 06/12/2023 16:17:30 answering member 4320 label Biography information for Robert Jenrick
tabling member	4653 label Biography information for Stephen Morgan

1673216

registered interest
date	27/11/2023
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Biometric Residence Permits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many Biometric Residence Permits have been reported as not received by those with newly granted refugee status since 1 August 2023.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	3930
answer	answer is ministerial correction date of answer 06/12/2023 answer text <p>The waiting times for biometric residence permits (BRP) are dictated by the BRP production and delivery processes.</p><p>We aim to deliver a BRP within 7 working days of the immigration decision. BRPs are produced at the secure delivery facility (Driver and Vehicle Licencing Agency (DVLA)) within 48 hours of the production request being made and are collected by our secure delivery partner the same day. Our secure delivery partner (FedEx) aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from date of production request being made to delivery of the BRP. We have added an additional 2 working days to the timeline advised to applicants to allow us to resolve any production issues.</p><p>Since 1st April 2022, DVLA have produced all BRPs within 48 hours of the production request, with 99.5% being produced within 24 hours. Since 1st April 2022, our Secure Delivery Partners, FedEx and Royal Mail Group have attempted to deliver over 99% of BRPs within 48 hours, and delivered over 80% of BRPs successfully on first delivery attempt.</p><p>Information on incorrect or returned deliveries is not publicly available, and so we are unable to answer this question.</p><p>Statistics regarding the individual production time of each BRP from the time a decision is made is not available publicly and could only be obtained at a disproportionate cost.</p> answering member constituency Newark answering member printed Robert Jenrick grouped question UIN 3929 question first answered 06/12/2023 16:17:30 answering member 4320 label Biography information for Robert Jenrick
tabling member	4653 label Biography information for Stephen Morgan