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<p>Ensuring that general practice appointments are accessible to everyone, including
those who are deaf or hearing-impaired, is a top priority for the Government. Our
Delivery Plan for Recovering Access to Primary Care, published in May 2023, outlines
the implementation of a new Modern General Practice Access model, which offers an
alternative option to the traditional telephone-based booking system. This is underpinned
by £240 million of retargeted funding to improve digital access routes, and support
practices to implement new technology. Digital systems will give patients, including
the hearing-impaired, the choice to use an online form on the practice’s website to
seek help, instead of having to phone for an appointment, or visit in person. My Rt
hon. Friend, the Secretary of State for Health and Social Care has not recently met
with the Royal Association for Deaf People.</p>
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