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1698350
registered interest false more like this
date less than 2024-03-25more like thismore than 2024-03-25
answering body
Department for Transport more like this
answering dept id 27 more like this
answering dept short name Transport remove filter
answering dept sort name Transport more like this
hansard heading Roads: Litter more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Transport, for what reason Highways England does not undertake audits of its contractors’ work for litter clearance. more like this
tabling member constituency Hendon more like this
tabling member printed
Dr Matthew Offord more like this
uin 20278 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-04-22more like thismore than 2024-04-22
answer text <p>Litter picking is an activity undertaken as part of National Highways’ cyclical maintenance programme by its maintenance and response contractors.</p><p> </p><p>To monitor and manage their performance, National Highways undertakes monthly performance reviews of each of their maintenance and response contractors. This is done through the Collaborative Performance Framework which includes a metric on sweeping and cleaning. Scores are reviewed and discussed with the supplier at a monthly performance review meeting where any areas of underperformance are addressed.</p><p> </p><p>Additionally, National Highways carry out annual audits of each contractor through Service Quality Reviews, as set out in their ‘perform quality audit’ process. These audits are undertaken by National Highways’ quality performance assurance teams and National Highways does not hesitate to take remedial action where required.</p><p><strong> </strong></p><p> </p> more like this
answering member constituency Hexham more like this
answering member printed Guy Opperman more like this
question first answered
remove filter
answering member
4142
label Biography information for Guy Opperman more like this
tabling member
4006
label Biography information for Dr Matthew Offord more like this