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<p>The performance of Universal Credit (UC) continues to be monitored as we proceed
to complete the move to Universal Credit. As implementation of UC is not yet complete,
it is not possible to carry out a full assessment of the 2018 Business Case.</p><p>Since
first being introduced in 2013, Universal Credit (UC) has streamlined and simplified
the benefits system to better support those in work on low incomes, as well as those
who are unemployed or who cannot work. By improving work incentives and support, Universal
Credit helped deliver the highest ever level of employment seen in this country just
before COVID hit. A dynamic benefit that reflects people’s needs from month to month,
Universal Credit successfully supported millions of people and processed a ten-fold
surge in claims during the pandemic, when legacy systems would have collapsed.</p>
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