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<p>The Department is aware that for Southbound services at Hackbridge station, there
is a larger than usual gap between the platform and the front of the train resulting
from the age of the station. Network Rail has secured funding to deliver a full renewal
of the platform which will reduce the gap. This will include a new platform edge,
resurfacing and wider works to the track and track drainage. The platform has been
fitted with signage advising customers of the gap and encouraging the use of doors
further along the platform.</p>
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