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<p>Special arrangements will be in place for people in receipt of benefits who cannot
attend Work Capability Assessments or Jobcentre Plus appointments because they are
self-isolating or infected by coronavirus.</p><p> </p><p>a) Disabled and sick claimants
who cannot attend a Work Capability Assessment will continue to receive their payments
while their assessment is rearranged.</p><p> </p><p>b) Claimants should tell us ahead
of a Jobcentre Plus appointment if they are unable to attend because they are self-isolating
or have been diagnosed with Covid-19, to avoid a sanction. Where conditionality requirements
are still appropriate, these will be tailored to the claimant’s circumstances, for
example, having the appointment over the phone instead of face-to-face, so it is realistic
and achievable.</p>
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