answer text |
<p>We are working with train operators to roll out Delay Repay 15 (DR15) which entitles
all passengers, including season ticket holders, who have been delayed by 15-29 minutes
to compensation worth 25% of the ticket price.</p><p> </p><p>Today, over 70% of journeys
on DfT franchises now have DR15 available to them, including passengers on South Western
Railway. This forms part of government’s commitment to significantly improving compensation
for passengers when things go wrong.</p><p> </p>
|
|