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<p>The Department for Work and Pensions does not have a central record of complaints
relating to its research programme. Therefore, no data is available.</p><p> </p><p>The
DWP endeavours to deal with all complaints swiftly and with due consideration from
the relevant researchers, with processes in place for complaints to be handled by
contractors and the Department as appropriate.</p><p> </p><p>The DWP uses the <a href="https://www.crowncommercial.gov.uk/agreements/RM6018"
target="_blank">Research Marketplace Dynamic Purchasing System</a> to contract its
social research. All service providers registered on the System are obliged to operate
within the stipulations of all prevailing disability legislation in operation within
the UK.</p>
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