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<p>In both Live Service and Full Service, if a Universal Credit award is reduced to
zero, for example as a result of increased earnings, then the Universal Credit award
will end.</p><p> </p><p>However, on Live Service if a claimant’s Universal Credit
ended because earnings had reduced their award to zero and they subsequently had a
change of circumstances that meant Universal Credit would become payable e.g. their
earnings dropped, they would return to the same assessment period without having to
make a new claim. This is as long as they made contact within 6 months of their previous
award ending.</p><p> </p><p>On Full Service, if a claimant’s Universal Credit award
ended and they met certain conditions, they will also return to the same assessment
period, however, they will need to make a new Universal Credit claim within 6 months
of their previous award ending. This new claim is quicker and easier than the one
they originally made, as they will only have to tell the department about any changes
of circumstances which they have experienced since their previous award ended.</p><p>
</p><p>Claimants who become unemployed in a Full Service area also have to make a
new claim within 7 days of their job ending (or have a good reason for not doing so)
in order for them to be paid for the whole of the assessment period to which they
return. If they do not, they will only receive a payment from the point they made
their Universal Credit claim until the end of that assessment period.</p><p> </p><p>The
changes between Live and Full Service were made for a variety of reasons including:</p><p>
</p><ul><li>to simplify the process and allow the vast majority of claimants who have
short term breaks in entitlement to Universal Credit to return to the same assessment
period rather than just those whose Universal Credit had ended because they had entered
work;</li><li>to reduce the possibility of overpayments being made; and</li><li>to
ensure claimants re-engage with conditionality as quickly as possible after their
job has ended.</li></ul><p>An equality analysis was produced for this change.</p>
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