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<p>The Pension Ombudsman was set up in 1991 by the then Conservative Government. It’s
remit is to look at complaints about personal and occupational pension schemes. It
also considers complaints about the actions and decisions of the Pension Protection
Fund and some decisions made by the Financial Assistance Scheme.</p><p> </p><p>The
Parliamentary and Health Service Ombudsman is responsible for investigating WASPI
complaints. Once a complainant has exhausted the DWP complaints process, including
the Independent Case Examiner’s, they can escalate their complaint to the Parliamentary
and Health Service Ombudsman’s Office in the event that they are dissatisfied with
the outcome. The DWP` plays no part in allocating resources to the Parliamentary and
Health Service Ombudsman’s Office. The Pensions Ombudsman does not answer WASPI complaints.</p>
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