| answer text |
<p>In the period between April 2013 – September 2016, 1.9m PIP decisions were made.
Of these, 3% were overturned on appeal.</p><p> </p><p>Throughout the claim and any
reconsideration process, the DWP encourages and guides claimants to provide evidence
and information that would be useful for their Personal Independence Payment (PIP)
assessment.</p><p> </p><p>We are continuing to improve the PIP process. For example,
there are plans to test a new version of the ‘How your disability affects you’ form
with claimants to see whether this improves their experience of claiming PIP. In addition
we are carrying out our own evaluation, commissioning an external research contractor
to look at people’s experiences of claiming PIP at different stages of the claimant
journey.</p><p> </p><p>We look forward to considering the recommendations from Paul
Gray’s second Independent Review of PIP which is due to be published by April.</p><p>
</p><p>We will also shortly be introducing service user panels to take real-time feedback
from claimants on their experiences of claiming PIP and consider areas for further
improvement.</p>
|
|
