answer text |
<p>To assist claimants, DWP shares information with HMRC to help identify those Child
Tax Credits (CTC) claimants entitled to higher rate CTC because of the Disability
Living Allowance (DLA) Child award. The clerical process to do this was not working
as intended and resulted in a reduced number of clerical referrals from DWP to HMRC.</p><p>
</p><p>Referral volumes are now back in line with expectations and there have been
no further issues reported. We remain committed to taking all reasonable steps to
make the process more robust.</p><p> </p><p>At the Autumn Statement the Government
announced HMRC will put this right for claimants affected this year and claimants
will receive a lump sum payment to reflect entitlement since 6 April 2016, and an
on-going higher award.</p>
|
|