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62673
star this property human indexable true more like this
star this property published true more like this
star this property registered interest false more like this
star this property answer date less than 2014-06-23more like thismore than 2014-06-23
star this property date less than 2014-06-18more like thismore than 2014-06-18
star this property date tabled less than 2014-06-18more like thismore than 2014-06-18
star this property ddp created less than 2014-06-18T21:51:31.877Zmore like thismore than 2014-06-18T21:51:31.877Z
star this property ddp modified less than 2015-02-07T10:00:29.310Zmore like thismore than 2015-02-07T10:00:29.310Z
star this property answering body
Home Office remove filter
star this property question status Tabled more like this
star this property answering dept id 1 more like this
star this property answering dept short name Home Office more like this
star this property answering dept sort name Home Office more like this
star this property hansard heading Telephone Services more like this
unstar this property house id 1 more like this
star this property identifier 201386 more like this
star this property legislature
25259
star this property pref label House of Commons more like this
star this property parliament number 55 more like this
star this property question first answered
less than 2014-07-01T11:43:20.4779558Zmore like thismore than 2014-07-01T11:43:20.4779558Z
star this property question text To ask the Secretary of State for the Home Department, how many telephone lines with the prefix (a) 0845, (b) 0844 and (c) 0843 her Department (i) operates and (ii) sponsors; how many calls each such number has received in the last 12 months; and whether alternative numbers charged at BT local rates are available in each such case. more like this
star this property session
2014/15 more like this
star this property session number 4 more like this
star this property tabling member constituency Walsall South more like this
star this property tabling member printed
Valerie Vaz more like this
star this property title House of Commons Tabled Parliamentary Question 2014/15 201386 more like this
star this property type
WrittenParliamentaryQuestion
star this property uin 201386 more like this
star this property version 1 more like this
star this property written parliamentary question type NamedDay more like this
star this property answer
answer
unstar this property is ministerial correction false more like this
unstar this property answer text <p> </p><p>Please see the table below detailing the use and purpose of non geographic <br>numbers, 0843, 0844 and 0845. These figures are taken directly from BT's call <br>reporting system.</p><p> </p><p>Home Office</p><p> </p><table><tbody><tr><td><p>Prefix</p></td><td><p>Number of lines / service</p></td><td><p>Inbound calls in last 12 months*</p></td><td><p>Alternative BT Local Rate No?</p></td></tr><tr><td><p>0843</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td><p>0844</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td rowspan="3"><p>0845</p></td><td><p>Nationality Contact Centre / European Enquiry Line</p></td><td><p>362,582</p></td><td><p>Migrated to 0300 March 2014</p></td></tr><tr><td><p>Asylum Support Line</p></td><td><p>46,294</p></td><td><p>Migrated to 0300 March 2014</p></td></tr><tr><td><p>MPs Enquiry Line</p></td><td><p>18,441</p></td><td><p>No</p></td></tr></tbody></table><p> </p><p> </p><p> </p><p>*Note:on 7 March 2014 the Nationality Contact Centre/European Enquiry Line and the Asylum Support Line both migrated from 0845 to the 0300 prefix with calls charged the same as calls to 01/02. The above volumes for those lines therefore are from June 2013 to March 2014</p><p> </p><p>HM Passport Office</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p>Prefix</p></td><td><p>Number of lines / service</p></td><td><p>Inbound calls in last 12 months</p></td><td><p>Alternative BT Local Rate No?</p></td></tr><tr><td><p>0843</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td><p>0844</p></td><td><p>0</p></td><td><p>N/A</p></td><td><p>No</p></td></tr><tr><td rowspan="2"><p> </p><p>0845</p></td><td><p>Customer Letters</p></td><td><p>325,452</p></td><td><p>0300 number available</p></td></tr><tr><td><p>Passport verification services (PVS)</p><p>(a Business to Business Service)</p></td><td><p>50,644</p></td><td><p>No</p></td></tr></tbody></table><p> </p><p> </p><p> </p>
star this property creator
4076
star this property label Biography information for Valerie Vaz more like this
star this property publisher
25259
star this property pref label House of Commons more like this
star this property tabling member
4076
unstar this property label Biography information for Valerie Vaz more like this